Toshiba Libretto W100 User Manual Download Page 91

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User’s Manual

7-8

Troubleshooting

Wireless LAN

If the following procedures do not restore LAN access, consult your LAN

administrator. For more information on wireless communication, refer to

Chapter 4,

Operating Basics

Bluetooth

For further information on Bluetooth wireless communication, please refer

to Chapter 4,

Operating Basics

Check within the Windows Device Manager

application to ensure the sound device is

enabled and that the device is properly working.
For further information, please refer to

"Troubleshooting in Windows" section of

Windows Help and Support.

Annoying sound is

heard

In this instance you may be experiencing

feedback from the internal microphone.
Volume cannot be adjusted during Windows start

up or shut down.
If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.

Problem

Procedure

Problem

Procedure

Cannot access

Wireless LAN

Make sure the computer's Wireless

communication service is turned on.
If problems persist, contact your LAN

administrator.

Problem

Procedure

Cannot access

Bluetooth device

Check to ensure the computer's Wireless

Communication service is turned on.

Summary of Contents for Libretto W100

Page 1: ...User s Manual Libretto W100 ...

Page 2: ...ies ix REACH Compliance Statement x Following information is only for Turkey x Preface Conventions xi General Precautions Provide adequate ventilation xiv Creating a computer friendly environment xv Stress injury xv Heat injury xv Pressure or impact damage xvi Mobile phones xvi Instruction Manual for Safety and Comfort xvi Chapter 1 Getting Started Equipment checklist 1 1 Getting Started 1 3 Syste...

Page 3: ...e TOSHIBA Face Recognition 4 7 TOSHIBA Disc Creator 4 10 Wireless communications 4 12 Computer Handling 4 16 Heat dispersal 4 17 Chapter 5 Power and Power Up Modes Power conditions 5 1 Monitoring of power condition 5 2 Battery 5 3 Power up modes 5 9 Panel power on off 5 9 System automatic Sleep Hibernation 5 10 Chapter 6 HW Setup Accessing HW Setup 6 1 HW Setup window 6 1 Chapter 7 Troubleshooting...

Page 4: ...statements D 2 Using Bluetooth Adaptor from TOSHIBA equipment in Japan D 4 Appendix E AC Power Cord and Connectors Certification agencies E 1 Appendix F TOSHIBA PC Health Monitor Starting the TOSHIBA PC Health Monitor F 2 Appendix G Legal Footnotes Non applicable Icons G 1 CPU G 1 Memory Main System G 2 Battery Life G 3 Solid State Drive SSD Capacity G 3 LCD G 3 Graphics Processor Unit GPU G 3 Wir...

Page 5: ...nd is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA Libretto W100 Portable Personal Computer at the time of this manual s production However succeeding computers and manuals are sub...

Page 6: ...t or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device m...

Page 7: ... the supplied power adapter Furthermore the product complies with the Ecodesign Directive 2009 125 EC ErP and its related implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSH...

Page 8: ...n all non approved working environments before use In the case of automobiles or aircraft the manufacturer or airline respectively should be asked for permission before use of this product Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted VCCI Class B Information Canadian regulatory information Canada only This digital appara...

Page 9: ... after August 13 2005 By participating in separate collection of products and batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers tos...

Page 10: ...st according to article 59 1 of Regulation EC No 1907 2006 REACH in a concentration above 0 1 weight by weight Following information is only for Turkey Compliant with EEE Regulations Toshiba meets all requirements of Turkish regulation 26891 Restriction of the use of certain hazardous substances in electrical and electronic equipment The number of possible pixel failures of your display is defined...

Page 11: ...puter s features components and accessory devices Then read Chapter 1 Getting Started for step by step instructions on setting up your computer If you are an experienced computer user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to read the Special features section in Chapter 3 Hardware Utili...

Page 12: ...bretto Keyboard for detailed information Display Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below ABC When procedures require an action such as tapping an icon or entering text the icon s name or the text you are to type in is represented in the typeface you see to the left S ABC Names of windows or icons o...

Page 13: ...W100 Terminology This term is defined in this document as follows Start The word Start refers to the button in Windows 7 SSD or Solid State drive Your computer is equipped with a Solid State Drive SSD instead of a hard disk drive ...

Page 14: ...he power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as anelectric blanket or heater Never cover or block the air vents including those located at the base of the computer Always ...

Page 15: ... stress injuries to your hands and wrists that can be caused by extensive keyboard use Instruction Manual for Safety and Comfort also includes information on work space design posture and lighting that can help reduce physical stress Heat injury Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will no...

Page 16: ...se of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual...

Page 17: ... the following items Libretto W100 Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Battery pack Is pre installed in the computer Rubber cushion Three Sleeve case Documentation Libretto W100 User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Some of the features described in this m...

Page 18: ...n Board TOSHIBA ReelTime TOSHIBA Value Added Package TOSHIBA Recovery Media Creator TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA HDD SSD Alert TOSHIBA Face Recognition TOSHIBA eco Utility TOSHIBA Media Controller Online Manual Libretto W100 User s Manual This manual You may not have all the softwares listed above depending on the model you purchased ...

Page 19: ...omputer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck Use a virus check program and make sure it is updated regularly Never format storage media without checking its content formatting destroys all stored d...

Page 20: ...bles that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions please buy power cords that ...

Page 21: ...lug 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on the right side of the computer Figure 1 3 Connecting the DC output plug to the computer 3 Plug the power cord into a live wall outlet the DC IN Battery indicator on the right of the computer should glow Either a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model 1 DC IN 19V jack 2 DC output pl...

Page 22: ...cation to attach the rubber cushions 1 2 3 Your computer comes with several rubber cushions To avoid damage to the cover of your computer it is strongly recommended that you attach the rubber cushions at the appropriate locations 2 and 3 in the above illustration of the computer s cover Use reasonable care when opening and closing the display panels Opening them vigorously or slamming them shut co...

Page 23: ...ing on the power Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions in order to properly install the operating system After you turn on the power for the first time do not turn it off until you have set up the operating system Please refer to the section Starting up for the first time for more ...

Page 24: ... it is turned on 1 If you have entered data either save it to the solid state drive or to other storage media 2 Tap Start 3 Tap the Shut down button 4 Turn off any peripheral devices connected to your computer 1 Windows screen 2 Libretto Home screen 1 2 The Libretto Keyboard will be displayed in the lower screen by pressing the Keyboard button Never turn off the power while an application is runni...

Page 25: ...ices and canceling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury Before entering Sleep Mode be sure to save your dat...

Page 26: ...al devices connected to the computer Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits Saves data to the solid state drive when the computer automatically shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receive...

Page 27: ...ive turn off the power to any peripheral devices Restarting the computer Certain conditions require that you reset the computer for example if You change certain computer settings An error occurs and the computer does not respond to your Libretto keyboard commands If you need to restart the computer there are three ways this can be achieved Tap Start tap the arrow icon and then select Restart from...

Page 28: ...you create Recovery Media Be sure to close all other software programs except the Recovery Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any softwa...

Page 29: ... received it To perform this restoration follow the steps below 1 Turn off your computer 2 Turn on your computer when the TOSHIBA Leading Innovation logo screen appears press the Keyboard button to enter TOSHIBA Setup Manager 3 Use the Keyboard button emulating as arrow keys to select the appropriate option according to your actual status and press the Home button emulating as ENTER key to proceed...

Page 30: ...ith its display panel in the closed position Provided with some models Product appearance depends on the model you purchased Figure 2 1 Front of the computer with display panel closed Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Appendix G Please handle your computer carefully to avoid scratching or damaging ...

Page 31: ... your email while you are away from the office Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents and the microSD SIM card slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury 1 Headphone jack 2 Universal Serial Bus USB 2 0 port 1 2 Headphone jack A 3 5 mm mi...

Page 32: ...ss communication indicator glows amber when the Bluetooth Wireless LAN and Wireless WAN functions are turned on Only some models are equipped with Wireless WAN function DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the battery s charge green indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor Please...

Page 33: ...Slide the battery lock to release the battery pack ready for removal Battery release latch Slide and hold this latch into its Unlock position in order to release the battery pack for removal For more detailed information on removing the battery pack please refer to Chapter 5 Power and Power Up Modes Battery pack The battery pack provides power to the computer when the AC adaptor is not connected F...

Page 34: ...ay hinge 2 Web Camera LED 8 Bluetooth antenna not shown 3 Web Camera 9 Power button 4 Upper screen 10 Panel Sensor and Wireless LAN antenna not shown 5 Lower screen 11 Keyboard button 6 Wireless LAN and Wireless WAN antennas not shown 12 Home button 11 5 12 3 2 1 4 7 6 8 9 10 Microphone A built in microphone allows you to import and record sounds for your application please refer to the Wireless c...

Page 35: ... and off The Power indicator normally glows white when the computer is turned on Home button This button functions differently depending on the number of times you press it and how to press it Press once To open or close TOSHIBA Bulletin Board Press twice quickly To open TOSHIBA Flash Cards Keyboard button This button functions differently depending on the number of times you press it and how to p...

Page 36: ...he Power Options To access it tap Start Control Panel System and Security Power Options Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation Turn all wireless functionalities off when near a person who may have a ca...

Page 37: ...on either a 2 pin or 3 pin adaptor power lead will be bundled with the computer Do not use a 3 pin to 2 pin conversion plug The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside of this region In order to use the adaptor computer in other regions you should please buy a power cord that conforms to the safety rules and re...

Page 38: ...hased Processor CPU Your computer is equipped with one processor and processor type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Diagnostic Tool Utility by tapping Start All Programs TOSHIBA Utilities PC Diagnostic Tool Legal Footnote CPU For more information on the CPU please refer to the Legal Footnotes section in Appendix G ...

Page 39: ...tes section in Appendix G Battery pack The computer is powered by one rechargeable lithium ion battery pack Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix G RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar AC adaptor The AC adaptor provides power to the system and recharges the batter...

Page 40: ... Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Solid State Drive SSD Capacity For more information regarding Solid State Drive SSD Capacity please refer to the Legal Footnotes section in Appendix G Display panel 17 78cm 7 0 WSVGA dual LCD screens Legal Footnote LCD For more information re...

Page 41: ...ase refer to the Web Camera section in Chapter 4 Operating Basics Bluetooth Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy ...

Page 42: ...r in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in...

Page 43: ...ry so that when you next turn on the power you can continue working right where you left off USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wakeup the computer TOSHIBA PC Health Monitor The TO...

Page 44: ... avoid having to enter a password or the like which makes the login process easier For more information please refer to the section in Chapter 4 Operating Basics Bluetooth Stack for Windows by Toshiba This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones Bluetooth functions cannot be used in models that do not have a Bluetooth mo...

Page 45: ...D RW DVD ROM drive DVD R RW drive DVD R RW drive or DVD Super Multi drive To start this utility tap Start All Programs TOSHIBA CD DVD Applications Disc Creator TOSHIBA Disc Creator is not preinstalled You need to install it manually by tapping Start All Programs TOSHIBA Applications and Drivers and select the TOSHIBA Disc Creator setup files TOSHIBA HDD SSD Alert Utility This utility includes wiza...

Page 46: ...so access this utility by tapping Start All Programs TOSHIBA TOSHIBA Bulletin Board TOSHIBA ReelTime This application is a graphical history indexing tool that enables you to view recently accessed files in a fun and easy to use format View and scroll through your history of opened or imported files via thumbnails in an intuitive user interface To access this utility press the Home button then cho...

Page 47: ...erial on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment The supported maximum capacity of microSD SDHC memory card is 16GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Keep foreign objects out of the M...

Page 48: ... card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into place Memory card care Set the write protect switch to the lock position if you do not want to record data Memory cards have a limited lifespan so it is important to backup important data Do not write to a card if the battery power is low Low power could affect writing accuracy Do not...

Page 49: ... 2 Point to memory media and tap the left Touch Pad control button 3 Press the memory media to partially extend it out of the computer 1 MicroSD card slot 2 Memory media 1 2 Make sure memory media is oriented properly before you insert it If you insert the media in wrong direction you may not be able to remove it When inserting memory media do not touch the metal contacts You could expose the stor...

Page 50: ...mputer s power while the computer is accessing the memory media otherwise you may lose data or damage the media Do not remove the memory media while the computer is in Sleep or Hibernation Mode The computer could become unstable or data in the memory media could be lost Universal AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additional AC ...

Page 51: ...ad You can launch Libretto Touch Pad on the screen and operate it by finger tapping 1 Press the Keyboard button twice quickly or tap the Touch Pad icon on the Libretto Taskbar to launch the Libretto Touch Pad 2 Operate the Touch Pad by finger tapping to perform functions similar to those of the buttons on a standard mouse 3 To close the Touch Pad tap the cross icon on the upper right corner of the...

Page 52: ...otation and use the device always in Portrait or Landscape mode These settings can be performed in the Display Rotation Settings window Refer to Changing the Libretto Settings Zoom Function You can launch the zoom function by the steps below 1 If you tap the magnifying glass icon on the Libretto Taskbar and tap the Windows screen the zoom window will appear around where you tapped 2 Tap anywhere e...

Page 53: ...icon in the application bar on the Libretto Keyboard to toggle Libretto Taskbar Press the Home button to launch the Libretto Home Bulletin Board is launched in the bottom screen The Libretto Taskbar will be displayed at the bottom Libretto Taskbar provides several icons to launch applications and utilities such as 1 TOSHIBA Bulletin Board 2 TOSHIBA ReelTime 3 File Browser 4 Volume Controls Up to t...

Page 54: ...r right corner of the File Browser to exit Volume Controls To adjust the volume tap the volume icon on the Libretto taskbar The Volume Controls menu appears Tap anywhere except Volume Controls pop up to exit Some icons are available on Windows taskbar when both screens are used for Windows when the Bulletin Board is hidden The display location of the Bulletin Board and ReelTime is fixed for your c...

Page 55: ...ecessary You can perform the calibration from the Tablet PC Settings in the Windows Control Panel Follow the steps below to calibrate the touch panel 1 Tap Start Control Panel Hardware and Sound Tablet PC Settings the Tablet PC Settings window appears 2 In the Display box select 1 Toshiba Internal 1024x600 Panel which is the first display of your device 3 If the Reset button is available tap Reset...

Page 56: ...with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph Enables the transmission of video and use of video chat via the internet using specialized applications The effective pixel count for this web camera is HD maximum ph...

Page 57: ... identification of a user Changes to the likeness of a registrant such as hair style changes wearing a cap or wearing glasses may effect the recognition rates when such changes occur after the registrant had registered TOSHIBA Face Recognition may incorrectly recognize faces that are similar to a registrant For high security purposes TOSHIBA Face Recognition is not a suitable substitute for Window...

Page 58: ...creen is displayed for a logged in user whose face has not been registered The Management screen is displayed for a logged in user whose face has already been registered 2 Tap Run as administrator in lower left of the Management screen and then tap the Register button The Registration screen is displayed If you wish to practice tap on the Next button in the Registration screen If you do not wish t...

Page 59: ...t a user which is displayed in the Management screen 3 Tap the Delete button You are about to delete the user data Would you like to continue will be displayed on the screen If you do not want the data to be deleted tap the No button and you will then be returned to the Management screen Tapping on the Yes button will remove the selected user from the Management screen How to launch the help file ...

Page 60: ...the Select Tiles screen 8 The Windows Welcome screen will be displayed and will be logged in automatically to Windows If authentication was successful but an authentication error subsequently occurred during the login to Windows you will be asked to provide your account information TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator DVD Video can...

Page 61: ...ll need Service Pack 2 In addition to this some DVD ROM and DVD ROM CD R RW drives cannot read this added data regardless of the operating system TOSHIBA Disc Creator does not support recording to DVD RAM discs to achieve this you should use Windows Explorer or another similar utility When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R Dual Layer DVD RW DVD ...

Page 62: ...DVD that contains the data 4 Hold the CD or DVD by its outside edge or the edge on the center hole any fingerprints on the surface of the disc can prevent the drive from properly reading data 5 Do not expose the CD or DVD to direct sunlight extreme heat or cold 6 Do not place heavy objects on your CD s or DVD s 7 If your CD s or DVD s become dusty or dirty wipe them with a clean dry cloth from the...

Page 63: ... may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any wireless functionality Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious ...

Page 64: ...ss through the wireless LAN and the damage thereof Bluetooth wireless technology Bluetooth wireless technology eliminates the need for cables such as desktop computers between your PC and other electronic devices example of printers and mobile phones You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technolo...

Page 65: ... into the same computer will not be able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our web site http www toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States Enable disable Wireless communication You can enable or disable wir...

Page 66: ...mstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage Clean the plastics of the computer using a slightly water dampened cloth You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Moving the computer While the computer is designed for...

Page 67: ... or hit anything Do not carry your computer by holding any of its protruding elements Heat dispersal To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on t...

Page 68: ...uter s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery Table 5 1 Power conditions The LED in the table below refers to the DC IN Battery indicator Power on Power off no operation AC adaptor connected Battery fully charged Operates ...

Page 69: ...ery trigger point Operates LED off Battery charge is below low battery trigger point Operates LED flashes amber Battery charge is exhausted Computer shuts down No battery installed No operation LED off Green Indicates the AC adaptor is connected while correctly supplying power to the computer and the battery is fully charged Amber Indicates the AC adaptor is connected and the battery is charging F...

Page 70: ...t down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibernation Mode the contents of memory will be saved to the solid state drive although for safety sake it is best to also save your data manually If the battery pack becomes too hot while it is being charged the charge will stop and the DC IN Battery indicator will go out When the b...

Page 71: ... the AC adaptor is attached Make sure the battery is securely installed in the computer before attempting to charge the battery pack Improper installation could generate smoke or fire or cause the battery pack to rupture Keep the battery pack out of reach of infants and children It can cause injury The battery pack are lithium ion batteries which can explode if not replaced used handled or dispose...

Page 72: ... its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions T...

Page 73: ...ery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using it closing the display saves power The environmental temperature operating time decreases at low temperatures The condition of the battery terminals you should always ensure the terminals stay clean by wiping them with a clean dry cloth b...

Page 74: ...y pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time This section explains how to remove and install the battery pack and begins with the removal process which is detailed through the following steps 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to S...

Page 75: ...ck follow the steps as detailed below 1 Insert the battery pack as far as it will go into the computer 1 Do not remove the battery pack while the computer is in Sleep Mode Data is stored in RAM so if the computer loses power it could be lost In Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed Do not touch the battery releas...

Page 76: ...Sleep Mode Data will be maintained in the computer s memory Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options to access it Start Control Panel System and Security Power Options Panel power on off You can set up your computer so that power is turned off automatically when you close the display panel and turned on again...

Page 77: ...ystem in Sleep or Hibernation Mode if the computer is not used for a set duration Refer to Special features in Chapter 3 for an explanation of how to set the duration If the panel power off function is enabled and you manually shut down Windows do not close the display panel until the shut down process has been completed ...

Page 78: ...grams TOSHIBA Utilities HWSetup HW Setup window The HW Setup window contains a number of tabs General Password Boot Priority CPU USB SATA and Advanced to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Accepts al...

Page 79: ...e appears allowing you to verify the password Verify Password 3 If character strings match the password is registered Tap OK If they do not match the following message appears You must repeat from step 1 Entry Error To delete a user password 1 Select Not Registered to display the following prompt Enter Password 2 Enter the currently registered password The character string you enter is displayed a...

Page 80: ...e of the USB memory to be used as a startup device HDD Sets the USB memory to be the equivalent of a hard disk drive default With this setting the USB memory device can be used to start the computer as though it were a hard disk drive based on the hard disk drive settings within both the Boot Priority and HDD Priority options detailed previously FDD Sets the USB memory to be the equivalent of a fl...

Page 81: ...drive by setting the USB FDD Legacy Emulation item to Enabled Dynamically Switchable The processor s power consumption and automatic clock speed switching functions are enabled in use the processor s operation is automatically switched when necessary default Always High The processor s power consumption and automatic clock speed switching functions are disabled in use the processor will always run...

Page 82: ... Disabled mode consumes less power Other This option allows you to set what the system does when the battery power is about to run out If checked when the battery power is about to run out while the system is in Sleep Mode the system will automatically wake up and switch to Hibernation Mode Default Performance Let HDD SSD work with maximum performance Default Battery life Let HDD SSD work with bat...

Page 83: ...ven if the battery power is about to run out while the system is in Sleep Mode This setting is only available when the Critical battery action in Windows is set to Hibernate Default If the battery power runs out while in Sleep Mode any unsaved data will be lost ...

Page 84: ...ng write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help f...

Page 85: ...blem Sometimes the computer will give you clues that can help you identify why it is malfunctioning In view of this you should keep the following questions in mind Which part of the computer is not operating properly solid state drive display panel as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly What appe...

Page 86: ...re using a software package you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error messages Next you should check any error messages against the operating system documentation Hardware If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in th...

Page 87: ...checklists for AC power and the battery If you cannot resolve a problem after following them the cause may lie with another power related resource in such an instance you should contact your reseller dealer or service provider Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shut down to prevent any damage ...

Page 88: ...re you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the DC IN Battery indicator if it does not glow allow the computer to charge the battery for at least...

Page 89: ...oblem Procedure No display Adjust the display priority and to make sure it is not set for output to an external monitor Markings appear on the computer s touch screen You should try to remove the marks by gently wiping the touch screen with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cle...

Page 90: ...her information You cannot read a file Check to ensure the required file is actually on the microSD SDHC Card that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port it in order to ensure it is firmly atta...

Page 91: ...rther information please refer to Troubleshooting in Windows section of Windows Help and Support Annoying sound is heard In this instance you may be experiencing feedback from the internal microphone Volume cannot be adjusted during Windows start up or shut down If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure Problem Procedure Canno...

Page 92: ...ervice provider Problem Procedure The following message appears when executing Recovery Media Creator The Recovery Media Creator can not be launched because there is no recovery partition You will see this message if you have previously chosen to remove the partition and are trying to create Recovery Media When there is no recovery partition the Recovery Media Creator cannot make Recovery Media Ho...

Page 93: ...lem and suspect that it is hardware related write to TOSHIBA at the nearest location listed below Outside of Europe In Europe Australia TOSHIBA Australia Pty Ltd Information Systems Division Building C 12 24 Talavera Rd North Ryde 2113 NSW Australia Germany Austria TOSHIBA Europe I E GmbH Geschäftsbereich Deutschland Österreich Hammfelddamm 8 D 41460 Neuss Germany Canada TOSHIBA of Canada Ltd 191 ...

Page 94: ...OSHIBA Information Systems U K Ltd TOSHIBA Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL India TOSHIBA India Pvt Ltd PC Division 6th Floor DR Gopal Das Bhawan Barakhamba Road Delhi 110001 India The Rest of Europe TOSHIBA Europe I E GmbH Geschäftsbereich Deutschland Österreich Hammfelddamm 8 D 41460 Neuss Germany Outside of Europe In Europe ...

Page 95: ...tion Guide about Size Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 65 C 149 F 10 to 90 noncondensing Wet bulb temperature 26 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum ...

Page 96: ...User s Manual A 2 Specifications Power Requirements AC adaptor 100 240V AC 50 or 60 hertz cycles per second Computer 19V DC 2 37A ...

Page 97: ...ware written for a given video mode will run on any computer that supports that mode Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog tap Start Control Panel Appearance and Personalization Display Change display settings If you are running some applications for example a 3D application or video playback and so on you may see some d...

Page 98: ...d Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802 11 Standard for Wireless LANs Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknowledgment ACK ...

Page 99: ... wireless communication equipment The range of the wireless signal is related to the transmit rate of the wireless communication Communications at lower transmit range may travel larger distances The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials Range is also impacted due to obstacles in the signal path of the radio...

Page 100: ...hich can be used depends on the installed wireless LAN module And the approved channels on using are different at each country or region Check if these channels can be used in your country region The channel configuration is managed as follows For wireless clients that operate in a Wireless LAN Infrastructure the Wireless LAN module will automatically start operation at the channel identified by t...

Page 101: ...ng the Wireless LAN Access Point device 5GHz Band Channels Sets Wireless IEEE 802 11 Revision a and n Frequency Range Channel ID 5150 5850 MHz 34 5170 2 36 5180 2 38 5190 2 40 5200 2 42 5210 2 44 5220 2 46 5230 2 48 5240 2 52 5260 2 56 5280 2 60 5300 2 64 5320 2 100 5500 2 104 5520 2 108 5540 2 112 5560 2 116 5580 2 120 5600 2 124 5620 2 128 5640 2 132 5660 2 136 5680 2 140 5700 2 149 5745 2 153 5...

Page 102: ...ess clients that operate in a Wireless LAN Infrastructure the Wireless LAN module will automatically start operation at the channel identified by the Wireless LAN Access Point When roaming between different access points the station can dynamically switch to another channel if required In a Wireless LAN Access Point the Wireless LAN module will use the factory set default channel printed in bold u...

Page 103: ...rom TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please visit the following TOSHIBA PC product support website Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Blue...

Page 104: ...ituations may for example include Using the equipment with Bluetooth wireless technology on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for...

Page 105: ...d the receiver Connect the equipment to outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help TOSHIBA is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this Bluetooth Adaptor from TOSHIBA or the substitution or attachment of connecting ca...

Page 106: ... the user shall cease operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices The frequency bandwidth of this equipment may operate within the s...

Page 107: ...ossible to avoid the band of mobile object identification systems Device Authorization This device obtains the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law The Name of the radio equipment BSMAN3 JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQU...

Page 108: ...h it is used All cords must meet the following specifications Certification agencies Length Minimum 1 7 meters Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Voltage rating 125 or 250 VAC depending on country region s power standards China CQC CEMC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium C...

Page 109: ... must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI USA United Kingdom AS approved Ap...

Page 110: ...time and temperatures for various devices The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less per year This information is used to identify and provide a notification of system conditions which may effect the performance of your Toshiba computer It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba s...

Page 111: ... matter which method is used the TOSHIBA PC Health Monitor explanation screen will be displayed Tapping Next will display the PC Health Monitor Software Notice Acceptance screen Please carefully read the information displayed Selecting ACCEPT and tapping OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharin...

Page 112: ...CPU Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions use of certain external peripheral products use of battery power instead of AC power use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of comple...

Page 113: ...your product documentation Contact Toshiba technical service and support refer to Troubleshooting section in Chapter 7 Troubleshooting for more information 64 Bit Computing 64 bit processors are designed to take advantage of 32 and 64 bit computing 64 bit computing requires that the following hardware and software requirements are met 64 bit Operating System 64 bit CPU Chipset and BIOS Basic Input...

Page 114: ...1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity may vary LCD Over a period of time and depending on the usage of the computer the brightness of the LCD ...

Page 115: ...ic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media Images All images are simulated for purposes of illustration ...

Page 116: ...plementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R Dual Layer Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read On...

Page 117: ...d green and blue ROM read only memory RTC real time clock S P DIF Sony Philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SSD Solid state drive TFT thin film transistor USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array WAN wide area network WSXGA wide supe...

Page 118: ...6 Cooling vents 2 2 D DC IN Battery indicator 5 2 DC IN Battery indicator 2 3 Display 3 3 automatic power off 3 5 controller B 1 hinge 2 7 opening 1 6 screen 2 7 Documentation list 1 1 E Enable Disable 6 5 Enable disable Wireless communication 4 15 Equipment checklist 1 1 G Graphics controller 3 3 H Hard disk drive automatic power off 3 5 Heat dispersal 3 5 4 17 Hibernation Mode 3 6 HW Setup acces...

Page 119: ...k 7 6 Recovery Media 7 9 Self test 7 3 Sound system 7 7 System start up 7 3 TOSHIBA support 7 9 Touch screen 7 6 Wireless LAN 7 8 USB device 7 7 Processor 3 1 R Recovery Media 1 13 problems 7 9 Recovery solid state drive 1 13 Restarting the computer 1 11 S SIM card slot 2 2 Sleep Mode setting 1 9 System automatic 3 5 Solid state drive 3 3 Sound system headphone jack 2 2 problems 7 7 speaker 2 3 T ...

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