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e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
ERROR CODE AND TROUBLESHOOTING
8 - 65
[2E33] File access failure in USB storage
[2E66] HDD full failure in USB storage
[ 3 ] E-mail reception related error
[3E10] POP3 server connection error
[5011] Communication error
Classification
Error item
File sharing related error
File access failure in USB storage
Check item
Measures
Setting
• Check if access privilege to the storage directory is
writable.
• Check if the server or local disk has sufficient space in its
disk capacity.
Classification
Error item
File sharing related error
HDD full failure in USB storage
Check item
Measures
Setting
• Delete the job in progress or being set or in the HOLD/
PRIVATE/PROOF/INVALID, and perform it again.
• Check if the server or local disk has a sufficient space in
disk capacity.
• Check that there is enough space in the USB memory.
Classification
Error item
E-mail reception related error
POP3 server connection error
Check item
Measures
Setting
• Check if the IP address or domain name of the POP3
server set for this equipment is correct, or check if POP3
server to be connected is operating properly.
Classification
Error item
E-mail reception related error
Communication error
Check item
Measures
1. LAN cable
• Check that the LAN cable is connected.
• If the LAN cable connection defect is detected twice or
more, the error display will be changed from 5011 to 1C69
(SMTP server connection error). So if it is not changed,
check "2".
2. SMTP server
• Send the E-mail by dividing it. (Change the file size in the
[Setting items] menu.)
• Check if the memory in the SMTP server is sufficient. (If
not, add memory to the SMTP server.)