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e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
ERROR CODE AND TROUBLESHOOTING
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[E061] Incorrect paper size setting for upper drawer
[E062] Incorrect paper size setting for lower drawer
[E063] Incorrect paper size setting for PFP upper drawer
[E064] Incorrect paper size setting for PFP lower drawer
[E065] Incorrect paper size setting for bypass tray
[E550] Paper remaining on the transport path
Relation between the jamming area and the corresponding sensors/Right cover
(If a jam is occurring in the ADU or PFU check the board in each unit.)
Classification
Error content
Other jam
The size of paper in the 1st drawer differs from size setting of the
equipment.
Check item
Measures
Paper size
If any paper remains in the equipment or drawer, remove it. Match
the paper size of the drawer setting and the one in the drawer.
Classification
Error content
Other jam
Paper remaining jam on the transport path
Proce
dure
Check item
Result
Measure
Next
Step
1
Open the cover of the unit/
area whose picture is
blinking on the control
panel. Is there any paper
on the transport path?
Yes
Remove the paper.
No
2
2
Is the sensor in the
jamming area working?
(Perform the input check
in the test mode: refer to
the following table)
Yes
3
No
• Check if the connector of the sensor is
disconnected.
• Check if any of the connectors on the MAIN
board is disconnected.
• Check if the connector pins are
disconnected and the harnesses are open
circuited.
• Check if the conductor pattern on the MAIN
board is short circuited or open circuited.
• Replace the sensor.
3
MAIN board
• Replace the MAIN board.
Parts to be replaced
Remark
Sensor
Refer to the following table
MAIN board
Jamming area
Cover
Sensor
Test mode/Input check
Registration area
Right cover
Registration sensor
03-[A]/[A]
Exit area
Right cover
Exit sensor
03-[A]/[B]
ADU
Right cover
ADU transfer sensor
03-[1]/[C]
PFU
PFU side cover
PFU drawer feed sensor
03-[4]/[A]
PFP
PFP side cover
PFP upper drawer feed sensor
03-[1]/[E]
PFP upper lower feed sensor
03-[2]/[C]