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e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A
ERROR CODE AND TROUBLESHOOTING
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[C413] Heater lamp abnormality after abnormality judgment (not reaching to intermediate
temperature)
[C414] Heater lamp abnormality after abnormality judgment (pre-running end temperature
abnormality)
Thermistor or heater lamp abnormality at power-ON
Classification
Error item
Fuser unit related service call
Thermistor/heater lamp abnormality at power-ON:
Thermistor abnormality is detected at power-ON or the fuser
roller temperature does not rise within a specified period of time
after power-ON.
Proce
dure
Check item
Measures
1
Check the power voltage
Check if the power voltage is normal. (Is the voltage during the
operation ±10% of the rated voltage?)
2
Check the each elements
of error status
Check the abnormal thermistors
08-4570-0: Center thermistor
08-4570-1: Side thermistor
08-4570-2: Edge thermistor
08-4570-5: Error counter
3
Check the thermistors
1. Check if the connectors are disconnected.
2. Check if the center and edge thermistors are in contact with
the surface of the fuser roller properly.
3. Check if the center and edge thermistors are not deformed
or dirty.
4. Check if the harnesses of the center and edge thermistors
are open circuited.
4
Check the heater
1. Check if the heater is broken.
2. Check if the connector of the heater is disconnected.
3. Check if the harnesses are connected properly to the
terminals of the heater lamp.
4. Check if the thermostat is blown.
5
Check the MAIN board
1. Check if the connectors are disconnected.
2. Check if the conductor pattern on the MAIN board is short
circuited or open circuited.
3. Replace the MAIN board.
6
Clear the status counter
After repairing the matter which caused the error [C413 / C414],
perform the following:
1. Turn ON the power while [0] and [8] are pressed
simultaneously.
2. Key in “2002”, then press [START].
3. Change the current status counter value “3” or “4” to “0”,
then press [OK] (to cancel [C413 / C414]).
4. Turn the power OFF and then back ON. Make sure that the
equipment enters the normal ready state.
Replace parts
Remarks
MAIN board
Thermistors
Heater lamp