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e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
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[F900] Model information error
Classification
Error item
Other service call
Machine information alignment error. The machine
information is damaged.
Check item
Measures
Setting
Recover the machine information by means of the following
procedure.
Notes:
The following procedure is supported in the firmware
with the version “2050” or later. If the version is before
“2050”, first upgrade it to “2050” or later with [4] + [9] ->
[1] for “SYSTEM FIRMWARE (OS Data)”.
<Machine information recovery>
1. Turn the power ON while pressing [6] and the [CLEAR]
button simultaneously.
2. Key in [3] to select “3. SRAM Re-Initialize Support”, and
then press the [START] button.
3. After the operation is completed, shut down the equipment
by pressing the [ON/OFF] button.
* If it is not recovered, perform the following procedure.
4. Turn the power ON while pressing [3] and the [CLEAR]
button simultaneously.
5. Enter the password on the Authentication screen. If no
password is set for Service, press the [OK] button without
entering anything. If the High Security Mode has been set,
enter “#1048#”.
6. Key in [5] to select “5. Key Backup Restore”, and then
press the [START] button.
7. Key in [2] to select “2. Key FROM to SRAM”, and then
press the [START] button.
8. After the operation is completed, shut down the equipment
by pressing the [ON/OFF] button.
