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e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
8 - 251
8.3.26
Printer function error
[4011] Print job cancellation
This message appears when deleting the job on the screen.
[4021] Print job power failure
When there are running jobs, perform the job in error again after the completion of the running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.
[4031] HDD full error
Delete unnecessary private print jobs and invalid department print jobs.
[4041] User authentication error
Perform the authentication or register as a user, and then perform the printing again.
[4042] Department authentication error
Check department information registered in this equipment.
[4045] Problem in LDAP server connection or LDAP server authorization settings
Confirm the administrator for the LDAP server connection or LDAP server authorization settings.
[4111] Quota over error (The number of the assigned pages set by department and user
management has reached 0.)
The number of the assigned pages set by the department and the number of those assigned by user
management have both reached 0. Assign the number of the pages again or perform initialization.
[4112] Quota over error (The number of the assigned pages set by user management has
reached 0.)
The number of the assigned pages set by the user management has reached 0. Assign the number of
the pages again or perform initialization.
[4113] Quota over error (The number of the assigned pages set by department management has
reached 0.)
The number of the assigned pages set by the department management has reached 0. Assign the
number of the pages again or perform initialization.
[4121] Job canceling due to external counter error
1. Drop a coin in. Perform the print job in error again.
2. Insert a key card and then perform the print job in error again, or consult your administrator.
3. Insert a key copy counter and then perform the print job in error again.
4. Reset the scheduled print job and then perform the print job in error again.
[4211] Printing data storing limitation error
Select “Normal Print”, and then perform the printing again.
[4212] e-Filing storing limitation error
Select “Normal Print”, and then perform the printing again.
[4213] File storing limitation error
The file storing function is set to "disabled". Check the settings of the equipment.
[4214] Fax/Internet Fax transmission limitation error
Check the settings of this equipment.
[4221] Private-print-only error
Select “Private print”, and then perform the printing again.
[4231] Hardcopy security printing error
Hardcopy security printing cannot be performed because the function is restricted in the self-
diagnosis mode.
Summary of Contents for e-studio 2555c
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