Toshiba e-studio 2555c, Service Manual

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e-STUDIO2555C/3055C/3555C/4555C/5055C © 2012-2013 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 4
8.2 Error Code List
The following error codes is displayed at the upper right of the screen when the “CLEAR PAPER” or
“CALL SERVICE” symbol is blinking.
8.2.1 Jam
Error code Classification Contents Troubleshooting
E010 Paper exit jam Jam not reaching the exit sensor: The paper
which has passed through the fuser unit does
not reach the exit sensor. P. 8-45
E011 Other paper jam Transfer belt paper-clinging jam: The paper
after the 2nd transfer is clinging to the transfer
belt. P. 8-61
E013 Other paper jam The paper jam occurred between the
registration pass sensor and the paper clinging
detection sensor. P. 8-63
E020 Paper exit jam Stop jam at the exit sensor: The trailing edge of
the paper does not pass the exit sensor after its
leading edge has reached this sensor. P. 8-47
E030 Other paper jam Power-ON jam: The paper is remaining on the
paper transport path when power is turned ON. P. 8-63
E061 Incorrect paper size setting for 1st drawer: The
size of paper in the 1st drawer differs from size
setting of the equipment. P. 8-64
E062 Incorrect paper size setting for 2nd drawer: The
size of paper in the 2nd drawer differs from size
setting of the equipment. P. 8-64
E063
Incorrect paper size setting for PFP upper
drawer: The size of paper in the 3rd drawer
differs from size setting of the equipment.
P. 8-64
E064 Incorrect paper size setting for PFP lower
drawer: The size of paper in the 4th drawer
differs from size setting of the equipment. P. 8-64
E065 Incorrect paper size setting for bypass tray:
The size of paper in the bypass tray differs
from size setting of the equipment. P. 8-64
E090 Image data delay jam: Image data to be printed
cannot be prepared. P. 8-64
E091 Motor-ON time-out jam: The equipment does
not operate normally because abnormality
occurred on an interface between the SYS
board and engine firmware. P. 8-64
E0A0 Image transport ready time-out jam: Image
data to be printed cannot be sent. P. 8-65