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Troubleshooting and Support
Troubleshooting
Due to USB bandwidth limitations, you may notice performance
issues if you are performing several resource-intensive tasks
simultaneously (such as playing audio while simultaneously
recording audio, transferring large files and using a high-definition
web camera). This type of activity is common when running instant
messaging applications. In such situations, the screen may go black
or become unresponsive or there may be no sound from the
connected audio device. Limit the amount of applications you have
open at one time to avoid these performance limitations.
Power
Problem(s)
Solution(s)
Docked computer will not
turn ON (your computer’s AC
power light does not turn
ON).
The dynadock™ does not power the computer. Use the AC
adaptor that came with your computer to power your computer.
Why doesn’t the dynadock™
charge the computer’s
battery and power the
computer like a port
replicator?
The dynadock™ is a universal docking station that connects to
the computer via USB. USB provides only 500mA of electric
current, which is not enough to power a computer or charge its
battery.
The dynadock™ does not
turn ON (the dynadock’s
power light does not turn
ON).
Check the connections. Make sure the AC adaptor that came
with the dynadock™ is firmly connected to the dynadock™ and
a live electrical outlet.
Check the condition of the AC adaptor, power cord/cable, and
plug prongs. If they are damaged, replace the AC adaptor.
Disconnect and reconnect the AC adaptor.
NOTE
