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Troubleshooting and Support
Contacting Toshiba
❖
If a problem occurs when you are running software
applications, consult the software documentation for
troubleshooting suggestions. Contact the software company’s
technical support department for assistance.
❖
Consult the reseller or dealer from whom you purchased your
computer, dynadock™, optional peripheral devices and/or
software. They are your best resource for current information
and support.
Contacting Toshiba
Toshiba’s technical support Web site
For technical support, or to stay current on the most recent software
and hardware options for your dynadock™ and for other product
information, be sure to regularly check the Toshiba Web site at
.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
Your dynadock’s serial number
❖
The computer and any optional devices related to the problem
❖
Backup copies of your Windows
®
operating system and all
other preloaded software on your choice of media
❖
Name and version of the program involved in the problem, if
applicable, along with the installation media
❖
Information about what you were doing when the problem
occurred
❖
Exact error messages and when they occurred
For technical support, call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
