Toshiba AT300 Series User Manual Download Page 98

Page: 98 / 122

Chapter 6

If Something Goes Wrong

Some problems you may encounter when using your tablet are
relatively easy to identify and solve.

This chapter aims to help you solve many problems by yourself. It
covers the problems you are most likely to encounter.

If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.

Problems when you turn on the device

These problems may occur when you turn on the power.

The device will not start.

Make sure you attached the USB/AC adaptor and power/docking
connector cord properly.

If you are using the USB/AC adaptor, check that the wall outlet is
working by plugging in another device, such as a lamp.

Verify that the device is on by looking at the ON/OFF indicator. If
the indicator is glowing, the device is on. Also, try turning the
device off and then on.

The device starts but when you touch an icon nothing
happens.

Your device may have an application or resource conflict. Try
shutting down and restarting.

Summary of Contents for AT300 Series

Page 1: ...GMAD00301010 05 12 If you need assistance Toshiba s Support Web site tabletsupport toshiba com For more information see If Something Goes Wrong on page 98 in this guide User sGuide ...

Page 2: ...COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The device you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or ...

Page 3: ...e equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception Shielded...

Page 4: ...tnt bluetooth htm in Europe or tabletsupport toshiba com in the United States for more information Wireless LAN and Your Health Wireless LAN products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wirel...

Page 5: ... the safety of all persons regardless of health A unit of measurement known as the Specific Absorption rate or SAR is utilized for the radio wave exposure guidelines The SAR measurement for devices does not exceed 1 6W kg The actual SAR values for your device while in use are normally well below the stated values The operating power of your device is automatically decreased when full power is not ...

Page 6: ...this device L utilisation de ce dispositif est soumis aux deux conditions suivantes 1 il ne doit pas produire de brouillage et 2 l utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu même s il est susceptible de compromettre son fonctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications ...

Page 7: ...egistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France Please cont...

Page 8: ...or stop transmitting from your device Please contact Toshiba product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or tabletsupport toshiba com in the United States for more information Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneous...

Page 9: ...gy prior to turning on the equipment Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from Toshiba is far below the FCC radio frequency exposure limits Nevertheless the Bluetooth Card from Toshiba shall be used in such a manner that the potential for human contact during normal operation is minimized Copyright This guide is copyrighted by Toshiba America Inform...

Page 10: ...and trade names are those of their respective owners Google the Google logo Android Android Market Google Maps Google eBooks Gmail YouTube and Google Talk are trademarks of Google Inc HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Microsoft is a registered trademark of Microsoft Corporation in the United States and or other...

Page 11: ...code AVC VC 1 and MPEG 4 Part 2 Visual that was encoded by a consumer engaged in personal and non commercial activity or was obtained from a video provider licensed to provide such video None of the licenses extend to any other product regardless of whether such product is included with this product in a single article No license is granted or shall be implied for any other use Additional informat...

Page 12: ...s features and specifications 19 Other documentation 19 Service options 20 Precautions 20 File management tips 21 Toshiba s online resources 21 Chapter 1 Getting Started 22 Features and components 22 Front 23 Back 23 Left side 24 Right side 24 Top 25 Bottom 25 Connecting to a power source 25 ...

Page 13: ...egistering your Toshiba device 38 Backing up your data 38 Backing up data using TOSHIBA File Manager 38 Backing up data using your Google Account 38 Restoring your data using your Google Account 39 Navigation and features 39 Home screen 41 Touch screen navigation 41 Navigating the Home screen 43 System bar 43 Securing your tablet 46 Customizing your Home screens 48 Adding an item to a Home screen ...

Page 14: ...ings menus 59 Wireless and networks settings 64 Sound settings 66 Display settings 67 Multimedia settings 68 Location services settings 68 Security settings 69 Apps settings 71 Accounts sync settings 72 Backup reset settings 72 Storage settings 73 Language input settings 74 Accessibility settings 75 Date time settings 75 About tablet 76 Chapter 3 Working with Apps 78 Downloading Toshiba Apps 78 TO...

Page 15: ...7 Using external devices 87 Connecting an HDMI compatible television or display device 88 Using a docking station 88 Connecting your tablet to a docking station 89 Chapter 5 Utilities 90 TOSHIBA Service Station 90 Check for application updates 92 Downloading updates 92 Installing updates 93 Downloading and installing System updates 93 TOSHIBA File Manager Utility 93 File browsing screen 95 Operati...

Page 16: ...1 Wireless networking problems 101 If you need further assistance 102 Before you contact Toshiba 102 Contacting Toshiba 103 Other Toshiba Internet Web sites 103 Toshiba s worldwide offices 103 Appendix A Power Cord Cable Connectors 105 Glossary 106 Index 116 ...

Page 17: ...e detailed information about the features and specifications on your particular model please visit Toshiba s Web site at tabletsupport toshiba com While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the ...

Page 18: ...understood before you attempt to use this device in order to avoid potential hazards that could cause bodily injury property damage or damage to the device The Safety Instructions contained in this Manual have been categorized according to the seriousness of the potential hazards through the use of the following signal words Indicates an imminently hazardous situation which if not avoided will res...

Page 19: ...lect model may not have all the features and specifications corresponding to all of the icons or switches shown on the chassis unless you have selected all those features This information applies to all the features and icons described in this guide Below are examples of some of the many possible icons used on your device Sample Illustration System icons Other documentation Your device comes with ...

Page 20: ...m small children This device is not a toy and may be hazardous to small children for example small detachable parts may be a choking hazard Improper use of device could result in loud volume emitting from the device possibly causing hearing damage and improper use and handling of batteries could result in possible injury Never place a heavy object on the device and be careful not to drop a heavy o...

Page 21: ...en you need it As long as the internal storage remains healthy your data is relatively safe However on occasion hardware failures do happen If you experience a hardware failure your data could be lost As an extra step to help avoid data loss back up your data See Backing up your data on page 38 for more information Scan all new files for viruses This precaution is especially important for files yo...

Page 22: ...re to all safety information carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury property damage or damage the device Features and components For further details on each of the items listed in the following section be sure to follow the provided references to sections later in this do...

Page 23: ...ecord videos Back Sample Illustration Back view Camera indicator light Glows blue when the front Camera is in operation For more information see Using the cameras on page 85 Camera Allows you to take still photos includes flash settings and videos For more information see Using the cameras on page 85 HD display Camera Camera Camera indicator light ...

Page 24: ...and off Press and hold the button for several seconds to turn the device ON OFF Press the button quickly to wake the device from Sleep mode or to place it into Sleep mode For more information see Options for turning off the device on page 52 Right side Sample Illustration Right side view Headphone Microphone Line In jack Allows you to listen to or record sounds onto your device For more informatio...

Page 25: ...move the docking connector cover to access to the docking connector For more information see Using a docking station on page 88 Connecting to a power source Your device requires power to operate Use the USB Power cable and USB AC adaptor to connect the device to a live electrical outlet or to charge the device s battery Always confirm that the power plug and extension cable plug if used has been f...

Page 26: ...amage caused by use of an incompatible adaptor To connect AC power to the device 1 Connect the USB Power cable to the USB AC adaptor Sample Illustration Connecting the USB Power cable to the USB AC adaptor Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the USB P...

Page 27: ...der any conditions other than the specific test settings Recharge time varies depending on usage The battery may not charge while the device is consuming full power After a period of time the battery will lose its ability to perform at maximum capacity and will need to be replaced This is normal for all batteries Charging the battery If the device is leaking or its case is cracked put on protectiv...

Page 28: ...m the plug socket and stop using the battery pack if you observe any of the following conditions Offensive or unusual odor Excessive heat Discoloration Deformation cracks or leaks Smoke Other unusual event during use such as abnormal sound Do not turn on the device s power again until an authorized Toshiba service provider has checked it for safety Continued use could cause a fire or rupture possi...

Page 29: ...turn off automatic syncing for Gmail Calendar Contact etc For more information see Accounts sync settings on page 72 If you know you will not be near a Wi Fi network for some time switch to Airplane mode For more information see Wireless and networks settings on page 64 To check the battery charge level 1 Touch the Settings icon The Settings menu appears 2 Touch the About tablet icon The About tab...

Page 30: ...p www dtsc ca gov hazardouswaste perchlorate Using the device for the first time The device is now ready for you to turn it on and begin using it Turning on the power To turn on the device 1 Make sure any external devices such as the USB AC adaptor if you plan to use AC power rather than battery power are properly connected and ready 2 Check to ensure that all slots are empty 3 Press and hold the ...

Page 31: ...tures for your device Toshiba recommends that you have access to a Wi Fi network and a Google Account before setting up your device The first time you power on your tablet the Welcome screen appears and you will be asked to choose a language Sample Image Welcome screen If English is your language of choice touch Start Touch English to change your language Choose from the list of language options a...

Page 32: ...t to connect to enter the key or password if required and then touch Connect Setting the date and time When your Wi Fi has been set the Set date and time screen appears Sample Image Set date and time screen There are two options available for setting date and time Automatic date time leave the setting option ON and then touch Next The Automatic date time option can be set to OFF This allows you to...

Page 33: ...cluding GmailTM backing up your data etc Sign in to your Google Account now to restore settings that have been previously backed up if applicable If you wait until after setup you will not be able to restore your settings For more information see Backing up your data on page 38 There are three options to choose from Sign in To sign in with an existing account Get an account Touch if you do not alr...

Page 34: ...t information and then touch Sign in The Signing in screen appears Touch Not Now to skip the account setup for now You can sign into a Google account later in Settings under Accounts sync The Use Google location screen appears This may take several minutes If your screen times out and goes blank dark press the Power button to turn on the screen again Use Google Location Sample Image Use Google Loc...

Page 35: ...to select deselect the options or change them later in Settings see Location services settings on page 68 Touch Next to continue The This tablet belongs to screen appears Sample Image This tablet belongs to There are two options for the This tablet belongs to either Enter your information into the First and Last name fields and then touch Next Touch Next to continue without entering the informatio...

Page 36: ...een appears Sample Image Setup complete The setup may take several minutes to complete If your screen times out and goes blank dark press the Power button to turn on the screen again Waking the tablet If the screen times out 1 Press the Power button The lock screen appears unless you have previously disabled it Sample Image Lock screen NOTE ...

Page 37: ...con appears in the System bar 4 Touch the Back icon to try a different network To connect to secure locked networks you will be prompted to enter the appropriate credentials Wi Fi may be enabled by default and the device saves this information so that you can connect automatically the next time you come within range of this network If you use third party applications on this device any information...

Page 38: ...n back up your data to an SD Card see Using an SD Card on page 85 or to a network see Backing up data using your Google Account on page 38 if available You can also back up your settings as well as your data using your Google Account Your data is backed up automatically using this option For more information see Backup reset settings on page 72 If you need to replace your device your data can be r...

Page 39: ...o your device Sample Image Backup and Restore screen The data that is backed up may include the following Your Wi Fi networks and passwords user data and tablet settings Many Google application settings such as your Browser bookmarks The apps you download from Google Play Store Navigation and features Your device exemplifies the innovative blending of touch screen technology and intuitive applicat...

Page 40: ...cent Apps button Touch to view the most recently view apps Time display Located in the System bar to the left of the Status icons Battery status icon Located in the System bar Displays the status of the battery charge Voice recognition button Touch to perform a voice enabled search Google Search bar Touch to perform a search using the keyboard Google Search bar Home screens Notification icons Batt...

Page 41: ...to the central Home screen Icons An icon represents a shortcut of either a widget application bookmark or game that can be quickly launched by touching the icon on a Home screen Each Home screen may display icons for any of the following Widgets Applications Bookmarks Games Thumbnails Your Home screen will contain other icons depending on how you have customized it See Customizing your Home screen...

Page 42: ...on the Home screen to reposition them see Customizing your Home screens on page 48 Swipe or slide To swipe or slide quickly move your finger across the surface of the screen without pausing For example slide the Home screen left or right to view another Home screen Double tap Tap quickly twice to zoom in For example double tap a section of a Web page to zoom in on that section Double tap again to ...

Page 43: ...rn more about its task Navigation buttons Using the navigation buttons in the System bar is an easy way to quickly switch between apps The System bar displays the Back button Home button and Recent Apps button Also displayed are the Notification icons the time and Status icons Touch the Home button at any time to return to the Home screen Swipe your finger right or left to view another Home screen...

Page 44: ...tion is disabled the icons are gray Managing Notifications Notifications report the arrival of new messages calendar events and alarms and they report the status of your Wi Fi connection Notification icons appear in the System bar to the left of the time display along with a summary that appears briefly Depending on your settings you may also hear a notification sound Typical notifications are cur...

Page 45: ...en the Notification summary panel is open you can respond to a notification by touching the associated icon Notification panels contain a variety of information and controls including A message summary with the date and picture of the sender Media controls to play pause music or to skip to the next or previous track Progress bars that indicate the progress of currently downloading apps 1 Touch a n...

Page 46: ...ock screen by requiring a pattern or entry of a numeric PIN or password so only you can access your data You may also be required to secure the lock screen by a policy set by an email account or other account you add to your tablet For more information see Location services settings on page 68 You can also encrypt the data on your tablet so you must enter a numeric PIN or a password to decrypt it ...

Page 47: ...u are prompted to set a numeric PIN or a password you must enter to unlock your screen The next time you turn on your tablet or wake up the screen you must draw your unlock pattern or enter your PIN or password to unlock it You can encrypt all the data on your tablet Google Accounts application data music and other media downloaded information etc If you do you must enter a numeric PIN or password...

Page 48: ...rompted to enter your PIN or password Subsequently you must enter your PIN or password each time you power on your tablet to decrypt it Customizing your Home screens You can add Apps icons Widgets Bookmark shortcuts and other items to any available free space on any Home screen You can also change the Wallpaper For more information on the Home screens see Navigation and features on page 39 Adding ...

Page 49: ...from the Home screen but not deleted from the system To add the item back to your Home screen see Adding an item to a Home screen on page 48 Creating naming and removing folders Creating a folder Complete the following steps to create folders on your Home screen 1 Locate the desired first app on a Home screen that you want to include in a folder 2 Locate the second app on the Home screen or in the...

Page 50: ...behind the icon of the first app Sample Image Unnamed folder The folder is now created with an automatic generic name such as Unnamed folder Name rename a created folder 1 Touch and hold the folder you want to name rename Sample Image Naming a folder The name of the folder turns into a field you can type into ...

Page 51: ...ome screen 3 Release the apps on the Home screen When the last app is removed its folder is automatically removed Changing the wallpaper 1 Touch and hold any of the five Home screens 2 Touch Gallery Live wallpapers or Wallpapers Gallery Opens a thumbnail page displaying the images you have taken with the tablet s camera Pictures can be cropped before setting them as a wallpaper Live wallpapers Ope...

Page 52: ... You have two options available for turning off the device Shut down and Sleep mode Each option has its advantages Use shut down if you will not be using the device for several days or if you must turn off your device TECHNICAL NOTE Before using the shut down option to turn off your device backup your data If you change your mind and decide to continue working after all wait a few seconds before t...

Page 53: ...Shut down pop up screen 2 In the pop up window touch OK to completely shut down the tablet The operating system shuts down and the tablet turns off 3 Touch Cancel to abort the shut down process Using Sleep mode Your device will automatically time out after a couple minutes of non operation placing it into Sleep mode The screen dims and then darkens to conserve battery power For more information on...

Page 54: ... When starting up again the device returns to the screen last viewed If you place the device in Sleep mode and the battery discharges fully your unsaved data will be lost Be sure to backup your data first Syncing and managing your accounts Using the Accounts Sync settings you can configure the ways in which your account interacts with the applications on your tablet and you can sync contacts email...

Page 55: ...nt information 6 Configure the account settings For more information see Accounts sync settings on page 72 The account is added to the list in the Accounts sync settings Remove an account To remove an account and all the associated information including email contacts settings etc 1 Touch the Settings icon The Settings menu appears 2 Touch the Accounts sync icon The Accounts sync menu appears disp...

Page 56: ...pps menu appears 2 Touch the Navigation icon Maps icon Places icon or the Latitude icon Do not use this device while driving Navigation Access turn by turn spoken driving instructions with the free Google Navigation application Beta Maps Finds your current location to access real time traffic conditions and obtain detailed directions by foot public transportation or car using the free Google Maps ...

Page 57: ...ted by file size or file name for easier viewing To sort the items touch the Sort by size menu option on the top right of the screen To uninstall items 1 Select the items you wish to delete 2 Touch Uninstall and then touch OK to confirm the deletion Files apps and items downloaded from a Web Browser Gmail etc are stored on your tablet s internal storage Use the Downloads app to view open or delete...

Page 58: ...vice on page 31 Caring for your device This section gives tips on cleaning and moving your device For information about taking care of your device s battery see Taking care of your battery on page 28 The screen is made of glass so avoid contact with sharp rough or abrasive objects or substances as screen may break or scratch if not handled properly If you see a crack in the glass discontinue use o...

Page 59: ...for the various functions on your Toshiba tablet such as screen orientation or sound settings Apps and Settings menus This menu contains most of the tools you will need to customize and configure your tablet Accessing the Apps and Settings menus To access the Apps menu Touch the Apps icon ...

Page 60: ...or the front of the tablet see Using the cameras on page 85 Gmail Touch to access your Gmail email account Maps Touch to open the Maps app see Navigation Maps Places and Latitude on page 56 Google Play Store Touch to open Google Play Store to view and download available apps for your tablet Navigation Touch to open the Navigation app see Navigation Maps Places and Latitude on page 56 Gallery Touch...

Page 61: ...ads application see Managing downloads on page 57 Media Player Touch to open the multimedia player see TOSHIBA Media Player on page 78 Play Books Touch to view the books that have been downloaded to your tablet Icon Name Description Wi Fi Configure and manage connections to networks and devicesviaWi Fi see Wirelessandnetworkssettings on page 64 Sound Configure the Sound settings to set the audio f...

Page 62: ...rvices Touch to change the settings for location services see Location services settings on page 68 Security Configure how you want the tablet to determine your location see Location services settings on page 68 Language input Configure the various input methods available on your tablet see Language input settings on page 74 Backup reset Back up your settings and data to Google servers using your ...

Page 63: ... display in the lower right corner of the screen in the System bar The Status Details menu displays Sample Image Status Details menu screen Touch any open area of the display screen to close the Status Details menu Or Touch anywhere in the Status Details menu to display the Quick Settings menu The Quick Settings menu displays below the Status Details menu replacing the list of current notification...

Page 64: ...ks settings 1 Touch the Settings icon The Settings menu appears 2 Touch the Wireless networks icon The Wireless networks menu appears 3 Touch the item you wish to change in the Wireless networks menu Icon Name Description Airplane mode TouchtoturnON OFFAirplanemode see Wirelessand networks settings on page 64 Wi Fi Touch to view the current Wi Fi connections see Wireless and networks settings on p...

Page 65: ...le plugged into AC power Never uses more battery power Wi Fi networks Displays a list of Wi Fi networks you ve previously configured and those detected when the tablet last scanned for Wi Fi networks See Setting up your Wi Fi connection on page 32 Add Wi Fi network Touch to open a dialog box to add a Wi Fi network by entering its SSID the name it broadcasts security type and other properties See S...

Page 66: ...ettings menu screen 3 Touch the item you wish to change in the Sound menu Below are some of the categories you can choose from Volumes Select to open a screen containing three sliders used to adjust media volume notification sounds and alarm sounds Ringtone notifications Select to open a screen containing a list of notification sounds Touch a notification sound to listen to a sample of it Touch so...

Page 67: ...categories you can choose from The Automatic Brightness selection must be deselected to access the Brightness control screen Under certain operating conditions e g very high ambient temperatures your tablet might automatically dim the LCD brightness in order to maintain a reasonable system temperature This is a normal protective feature and you might not be able to manually adjust the LCD brightne...

Page 68: ...e HDMI output Mirror or Video area only Multimedia settings Change the way in which your tablet displays media playback in videos music photos etc 1 Touch the Settings icon The Settings menu appears 2 Touch the Multimedia icon The Multimedia menu appears 3 Touch the item you wish to change in the Multimedia menu Location services settings Use the Location services settings to configure how you wan...

Page 69: ... on weather conditions as well as other factors Location Google Search Under My Location select this option to include information about your location when you use Google Search Voice Search etc Security settings Use the Security settings to configure our tablet to help secure your tablet and its data To change the Security settings 1 Touch the Settings icon The Settings menu appears 2 Touch the S...

Page 70: ...his is typically an email calendar or other enterprise application that you granted this authority to when you added an account hosted by an enterprise service that requires the ability to implement security policies on any devices that connect to it Touch an application in this list to disable its authority to be a device administrator if you do the account you added will typically lose some func...

Page 71: ...o change the Apps settings 1 Touch the Settings icon The Settings menu appears 2 Touch the Apps icon The Apps menu appears Sample Image Apps Settings menu screen 3 Touch item you want to change in the Apps menu Below are some of the categories you can choose from Downloaded Displays a list of the applications and other software downloaded on your tablet Running Displays a list of applications proc...

Page 72: ...sync icon The Accounts sync menu appears 3 Touch the item you want to change in the Accounts sync menu Below are some of the categories you can choose from Sync Calendar Touch to sync your calendar with your device Sync Contacts Touch to sync your contacts with your device Sync Gmail Touch to sync your Gmail with your device While an account is selected you can touch the Menu button to Remove acco...

Page 73: ...om Google servers Backup account Displays the Google Account used to back up your settings and data Sign in to this account to restore your settings and data to a new tablet or other device Automatic restore Select this option to restore the associated settings and data when reinstalling an application Factory data reset Restores your device to it s out of box state see Factory data reset on page ...

Page 74: ...m Language Select to open the Language screen and then select your preferred language for use on your tablet Spelling Correction Select to enable disable the auto spelling correction Personal dictionary Select to open a list of the words you have added to the dictionary Touch a word to edit it or touch the red X next to a word to delete it Touch the Plus button at the top right of the Application ...

Page 75: ... menu Below are some of the categories you can choose from TalkBack Select to allow the tablet s installed speech synthesizer to announce the labels of the buttons icons etc while navigating the tablet Large text Select to make the font size bigger Auto rotate screen Select to enable disable the auto rotate feature Touch hold delay Select to set the hold delay time between when you touch the item ...

Page 76: ...n opens to set the date manually Set time If Automatic date time is cleared a screen opens to set the time manually Select time zone If Automatic time zone is cleared a screen opens to set the time zone manually Use 24 hour format Select to display the time using a 24 hour time format i e 13 00 rather that 1 00 Select date format Select to open a screen to select the displayed date s format About ...

Page 77: ...Station that lists the availability of operating system software updates Status Select to open a screen that displays information about your battery network connections etc System information Select to open a screen that displays information about the Manufacturer Product name Product version Serial number UUID and OEM strings for your tablet Legal information Select to open a screen that displays...

Page 78: ...yer The TOSHIBA Media Player is a multimedia player that allows users to experience outstanding multimedia viewing enjoyment The TOSHIBA Media Player supports a number of multimedia content formats For detailed information regarding supported file formats see the detailed specifications for your device at tabletsupport toshiba com Toshiba does not guarantee that all audio video files will play cor...

Page 79: ...ork devices Settings Opens media player settings Tutorial Opens the media player tutorial About Displays version information etc Apps In Google Play Store you will have direct access to more than 100 000 apps Search for your favorite games apps wallpapers and more to customize your tablet To learn more visit the Google Help Center Downloading from Google Play Store On the Home Screen touch the Pla...

Page 80: ...he look of your tablet see Moving an item from the Home screen on page 48 You can install many more apps widgets games etc by visiting the Toshiba App Place or Google Play Store Uninstalling Apps on your tablet To uninstall applications from your tablet 1 Touch the Apps icon 2 Touch hold the icon that represents the application you want to delete and then drag it to Uninstall 3 Confirm the deletio...

Page 81: ...le Image Onscreen keyboard Enter text using the onscreen keyboard Some applications open a text field that when touched opens the onscreen keyboard allowing you to enter text Some apps open the keyboard automatically The onscreen keyboard has a number of settings For more information see Language input settings on page 74 ...

Page 82: ...d you can drag the insertion point by its tab to move it to the location in the text line you wish to begin typing from You may also select one or more words to copy cut and paste Not all applications support this function 1 Select the text you want to cut or copy Sample Image Touching a text field to type 2 Touch Cut or Copy in the Application bar Touching Cut removes the selected text from the t...

Page 83: ...e in lower case Sample Image Touching a text field to type While typing spelling suggestions and similar word suggestions appear just above the keyboard Touch a word suggestion to use it in place of the underlined word in the text field To change the input settings see Language input settings on page 74 Touch the Delete key to erase characters to the left of the cursor Touch the Number and Symbols...

Page 84: ...ablet is equipped with internal speakers To increase or decrease the volume use the volume control buttons on the side of your tablet You can silence your tablet so that your notifications are announced with a vibration instead of a tone To place your tablet into Silent mode use the volume decrease button to turn the volume down completely The lowest setting places your tablet into Silent mode Usi...

Page 85: ...a built in camera on the front and one on the back of the tablet With these cameras you can do the following Take pictures and record videos with your device Chat with others and have them see you while using instant messaging IM programs Have video conference calls To email instant message or video conference you must be connected to the Internet The camera indicator light glows when the front ca...

Page 86: ...e media into the adapter until it locks in place Sample Illustration Inserting memory media Removing memory media Do not remove media while data is being written or read or your data could be destroyed To prepare the card for removal 1 Touch the Settings icon The Settings menu appears 2 Touch the Storage icon The Storage menu appears 3 Touch Unmount SD card 4 Gently press the card inward to releas...

Page 87: ... keyboard using the available Bluetooth connectivity on your device For more information see Setting up Wi Fi and Bluetooth connections on page 37 and Using external devices on page 87 Some keyboard functionality may not be supported Using an external mouse You may want to use an external mouse instead of the device s touch screen You can attach one to your device by pairing a Bluetooth enabled mo...

Page 88: ...her end of the cable to your television or display device Refer to the manual that came with the television or display device for more information Your device will automatically detect the external display device Using a docking station Sold separately The docking connector located on the bottom of your tablet device is used to attach your device to a docking station not shipped with your system S...

Page 89: ...rovided with your Toshiba tablet see Connecting to a power source on page 25 Additional Toshiba USB AC adaptors can be purchased separately at accessories toshiba com 2 Connect the power cord cable to the power interface slot on the back of the dock 3 Connect the AC adaptor to a live electrical outlet 4 Align the docking interface located on your tablet with the docking connector on the dock Sampl...

Page 90: ...cribed in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Service Station TOSHIBA File Manager Utility TOSHIBA Adaptive display TOSHIBA Service Station The TOSHIBA Service Station app provides you with updates for both application and system software It notifies you when new versions of your system software are av...

Page 91: ...greement authorizes the app to collect certain basic information about your device and send it to the Toshiba servers as part of the process of obtaining updates Sample Image TOSHIBA Service Station Acceptance screen Touch the Accept button recommended to accept the agreement or touch the Decline button to decline The TOSHIBA Service Station app will not be able to notify you of new software and a...

Page 92: ...y You will be notified with the TOSHIBA Service Station icon in the Status bar when new updates become available You can also check for updates manually Touch the Check for Updates button The application will refresh the list of available updates Connect the USB AC adaptor before updating Downloading updates Toshiba strongly recommends that you back up your data and settings before downloading upd...

Page 93: ...vice to be rebooted during the update process Installing a system update is similar to an application update however you will be reminded that the device will automatically reboot during the update process Make sure to close any applications and save all data prior to installing a system update Do not interrupt or turn off your tablet during a system update once it has begun Data loss may occur TO...

Page 94: ... the top left corner of the screen Sample Image TOSHIBA File Manager Select items count menu The specific file or folder you have selected will highlight with a red checkbox in the upper right hand corner to signify that it has been selected for manipulation All the other files and folders on the screen will also now have a checkmark in the upper right hand corner however they will remain grayed o...

Page 95: ... is displayed on the right File Files folders are listed in multi columns with thumbnails showing the file information such as name modified date time etc The selected files folders are tagged in red Action bar You can create folders change views and manipulate files from this menu bar Operation of files folders Touch and hold a file or folder to select it This will change the action bar at the to...

Page 96: ...ouch and hold the file or folder to select it Touch the Delete icon to permanently delete the item from the location it is currently in The system will prompt you to make sure this is what you want to do Change View This option allows the user to change the view from one in which itemsare shown in three columnsand as many rows as needed to a single column list view Menu This option provides additi...

Page 97: ...an enhanced visual experience in varying locations and conditions It automatically adjusts the display brightness and gamma based on ambient light It also automatically adjusts locally stored pictures and video content for optimal viewing Icon Name Description Internal storage Displays the file content of the device s internal storage excluding system files SD Card DisplaysthefilecontentoftheSD Ca...

Page 98: ...he device These problems may occur when you turn on the power The device will not start Make sure you attached the USB AC adaptor and power docking connector cord properly If you are using the USB AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the device is on by looking at the ON OFF indicator If the indicator is glowing the device is on ...

Page 99: ... installed accessory If this still does not resolve the issue use the About tablet setting to check for available system updates For more information see About tablet on page 74 Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your a...

Page 100: ...tes the battery may have reached the end of its useful life The device does not power on Let the battery discharge completely then try charging it again Check the power options For more information see Optimizing battery life on page 29 Is your software using the internal storage drive more Is the display power set to turn off automatically Was the battery fully charged to begin with All these con...

Page 101: ...nd system problems The sound settings can be configured to your desired user preferences For more information see Sound settings on page 66 No sound is coming from the device s speakers Adjust the volume control If you are using external headphones speakers or a headset check that they are securely connected to your device Wireless networking problems This section provides general troubleshooting ...

Page 102: ...oint vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases If you need further assistance If you have followed the recommendations in this chapter and are still having problems you may need additional technical assistance This section contains the steps to take to ask for help Before you contact Toshiba Since some prob...

Page 103: ... site at tabletsupport toshiba com Other Toshiba Internet Web sites Toshiba s worldwide offices toshiba com Worldwide Toshiba corporate site us toshiba com Marketing and product information in the USA accessories toshiba com Accessories information in the USA www toshiba ca Canada www toshiba Europe com Europe www toshiba co jp index htm Japan latin toshiba com Mexico and all of Latin America accl...

Page 104: ...Caribbean Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba...

Page 105: ...rect power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 106: ...User s Guide AC Alternating Current Apps Applications bps bits per second CPU Central Processing Unit DC Direct Current DPI Dots Per Inch EPROM Erasable Programmable Read Only Memory FCC Federal Communications Commission GB gigabyte GPS Global Positioning System HDD Hard Disk Drive HDMI High Definition Multimedia Interface HTML Hypertext Markup Language ...

Page 107: ... URL Uniform Resource Locator WAN Wide Area Network www World Wide Web WLAN Wireless Local Area Network Terms The following terms may appear in this User s Guide A active matrix display A liquid crystal display LCD made from an array of liquid crystal cells using active matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type ...

Page 108: ...ile is lost or damaged baud rate The speed at which a communication device such as a printer or modem transmits information Baud rate is the number of signal changes per second not necessarily the same as bits per second See also bits per second bits per second bps A way of measuring the speed at which information is passed between two devices This is the basic unit of measure used in modem commun...

Page 109: ...se on the tablet Some characters are non printing characters such as a paragraph break in a word processing program A character occupies one byte of tablet device storage chip A small piece of silicon containing tablet device logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards compatibility The extent to which tablets programs ...

Page 110: ...t rotates the disk at high speed past one or more read write heads document Any file created with an application and if saved to disk given a name by which it can be retrieved See also file download 1 In communications to receive a file from another source through a network 2 To send font data from the tablet to a printer See also upload drag To touch and hold an item for a moment and then without...

Page 111: ...older A folder can contain files and other folders G ground A conductor to which all components of an electric circuit are connected It has a potential of zero 0 volts is connected to the earth and is the point of reference for voltages in the circuit H hard disk A storage device composed of a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information ...

Page 112: ...ay A type of display that uses a liquid substance between two transparent electrode panels When an electric current passes through the electrodes the molecules in the liquid form a crystalline pattern that polarizes the light passing through it A filter over the electrodes permits only non polarized light to pass to the surface of the display creating light and dark pixels M memory Typically refer...

Page 113: ...uter or the network peripheral Any device such as a mouse or keyboard that is attached to the tablet and controlled by the tablet s CPU pixel Short for picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the tablet s ability to automatically configure itself to work with peripheral devices When capitalized refers to a standard that when fo...

Page 114: ...tructions the tablet reads when you start it up See also BIOS memory Compare RAM S Secure Digital SD A small portable non volatile memory card used to store and transfer data between digital products providing encryption capability for content security select To highlight or otherwise specify text data or graphics with the intent to perform some operation on it shortcut See Application shortcut Sl...

Page 115: ...ed with the system A live wallpaper is an animated scene or maybe a map that centers on the current location Web See World Wide Web Widget A miniature app that can be placed on a Home screen Touching the icon opens the application Many of these include a clock a music player and the Google Search bar See also icon Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fid...

Page 116: ...e 56 Maps 56 menu 59 Navigation 56 open 59 Places 56 preinstalled 80 uninstalling 80 apps menu apps 59 audible selection sound settings 66 automatic date time date time settings 76 B back camera 85 indicator light 23 backing up data 21 backup data 38 Google Account 38 TOSHIBA File Manager 38 battery care 28 29 charging 27 maintaining 29 optimizing battery life 29 safety precautions 28 taking care ...

Page 117: ... date time settings automatic date time 76 Select date format 76 select time zone 76 set date 76 set time 76 Use 24 hour format 76 date and time setting up 32 device caring for 58 cleaning 58 disposal 30 turning off 52 turning off options 52 device administrators settings 70 device will not start troubleshooting 98 devices external 87 disposal information 10 disposing of the device 30 docking conn...

Page 118: ...41 customizing 48 icons 41 thumbnails 41 widgets 41 I icon apps 59 Gmail 41 safety 18 settings 59 K keyboard external 87 L language input settings 74 language input settings select language 74 user dictionary 74 LEDs power light 27 system indicator lights battery light 27 legal information about tablet 77 Licenses 11 light power 24 lights back camera indicator light 23 Location Use Google 34 locat...

Page 119: ... Micro USB 24 Micro USB port 88 microphone Line In 24 SD Card 25 power connecting cable to USB AC adaptor 26 cord cable connectors 105 power docking connector cord 27 turning on 30 power button 24 30 power indicator light 24 power light LEDs 27 power light 25 precautions safety 20 preinstalled apps 80 privacy settings automatic restore 73 back up my data 73 backup account 73 factory data reset 73 ...

Page 120: ...ck Settings 63 settings about tablet 76 accounts sync 72 applications 71 customize device settings 59 date time 75 device administrators 70 icon 59 language input 74 location security 68 menu 59 multimedia 68 open 59 privacy settings 72 Quick Settings menu 63 screen 67 sound 66 storage 73 wireless networks 64 settings menu settings 59 setup Bluetooth 37 date and time 32 language 31 Make it Google ...

Page 121: ...und 99 contacting Toshiba 102 device will not start 98 display problems screen is blank 100 operating system not working 99 power and batteries 100 screen does not look correct flickers 100 101 slow Internet connection 99 sound system 101 touch screen will not respond 98 URL address not found 99 wireless networking 101 turning off device 52 options 52 turning on power 30 U uninstalling apps 80 USB...

Page 122: ...122 Index setting up 32 wireless networks Bluetooth 65 settings 64 wireless networking troubleshooting 101 wireless networks location security 69 ...

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Toshiba AT300 Series, User Manual

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Summary of Contents for AT300 Series

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