Part II: Technical Reference
Troubleshooting Guide
If you need further assistance
244
sources of assistance first. Try the following before contacting
Toshiba:
❖
Review the troubleshooting information in your Windows
documentation.
❖
If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
❖
Consult your authorized Toshiba representative, or your
network administrator.
Contacting Toshiba
If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.
Use one of Toshiba’s online services. The Toshiba Forum can be
accessed through CompuServe
®
, and the Toshiba Bulletin Board
Service (BBS) can be reached free of charge from any PC with a
modem.
Accessing Toshiba online
You can reach Toshiba on the Internet, or through CompuServe
(CIS).
❖
Use any Internet browser to access the Internet, then type:
www.pcsupport.toshiba.com
❖
Toshiba maintains a number of additional online sites to
which you can connect. These sites can provide information
about Toshiba products, help with technical questions and
Summary of Contents for 8100 series
Page 17: ...xvii ...
Page 24: ......
Page 55: ...Part I Getting to Know Your Computer Getting Started When and how to turn off the computer 29 ...
Page 111: ...Part I Getting to Know Your Computer Learning the Basics Caring for your computer 85 ...
Page 136: ......
Page 185: ...Part II Technical Reference Toshiba Utilities Expansion device properties 159 ...
Page 219: ...Part II Technical Reference Keeping Your Files Safe Hard disk drive passwords Windows NT 193 ...
Page 277: ...Part II Technical Reference Troubleshooting Guide Toshiba s worldwide offices 251 ...
Page 278: ......
Page 285: ...Part III Appendixes Hot Keys 259 ...
Page 286: ...Appendix B Built in features 261 Optional accessories and devices 268 Specifications 270 ...
Page 298: ...Appendix C ...
Page 308: ...Appendix E ...
Page 312: ......
Page 342: ...Part III Appendixes Glossary 316 ...