Part II: Technical Reference
Troubleshooting Guide
If you need further assistance
243
❖
Use Windows to copy files to diskettes.
❖
Connect a storage device to the system and use specialized
software to copy all your data from hard disk to a tape.
❖
Connect the system to a LAN and copy files to some other
location on the network.
Some people use a combination of these methods, backing up all
files to tape weekly and copying critical files to diskette on a daily
basis.
If you’ve added software to your system, you should back up the
software as well as the data. If something goes wrong that requires
you to format your hard disk and start again, reloading all your
software and data from a backup will save time.
Read the manuals.
It’s very difficult to provide a fail-safe set of steps you can follow
every time you experience a problem with the computer. Your
ability to solve problems will improve as you learn about how the
computer and its software work together.
Get familiar with all the manuals provided with your computer, as
well as the manuals that come with the programs and devices you
purchase.
Look in your local computer store or bookstore for self-help books
you can use to supplement the information in the manuals.
If you need further assistance
If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical
assistance. This section contains the steps to take to ask for help.
Since some problems may be related to the operating system or
the program you’re using, it is important to investigate other
Summary of Contents for 8100 series
Page 17: ...xvii ...
Page 24: ......
Page 55: ...Part I Getting to Know Your Computer Getting Started When and how to turn off the computer 29 ...
Page 111: ...Part I Getting to Know Your Computer Learning the Basics Caring for your computer 85 ...
Page 136: ......
Page 185: ...Part II Technical Reference Toshiba Utilities Expansion device properties 159 ...
Page 219: ...Part II Technical Reference Keeping Your Files Safe Hard disk drive passwords Windows NT 193 ...
Page 277: ...Part II Technical Reference Troubleshooting Guide Toshiba s worldwide offices 251 ...
Page 278: ......
Page 285: ...Part III Appendixes Hot Keys 259 ...
Page 286: ...Appendix B Built in features 261 Optional accessories and devices 268 Specifications 270 ...
Page 298: ...Appendix C ...
Page 308: ...Appendix E ...
Page 312: ......
Page 342: ...Part III Appendixes Glossary 316 ...