Toshiba 8000 series, User Manual

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Part I: Getting to Know Your Computer
Troubleshooting Guide
Fixing device-related problems
126
The drive can’t read a diskette.
Try another diskette. If you can access the second diskette, the first
diskette (not the diskette drive) is probably causing the problem.
Run ScanDisk on the faulty diskette.
If you’re using the diskette drive externally, unplug the cable and
plug it back in to make sure the connection between the diskette
drive cable and the port is secure.
Modem problems
The modem dials the line but doesn’t connect, or cannot
maintain the connection.
You may be connected to a noisy telephone line. To check this,
connect an ordinary telephone to the telephone line and try placing
a phone call. If you hear an unusual amount of noise or static, try
connecting the modem to a different telephone line or connecting
at a later time.
There may be an incorrect setting in the communications software.
Refer to the communications software documentation to
customize the modem settings.
The modem won’t receive or transmit properly.
Make sure the RJ-11 cable (the one that goes from the modem to
the telephone line) is firmly connected to the modem’s RJ-11 jack
and the telephone line socket.
Check the serial port settings to make sure the hardware and
software are referring to the same COM port.
Check the communications parameters (baud rate, parity, data
length and stop bits) specified in the communications program.