96
En
glis
h
PROBLEM SOLVING
Questions and
Answers
Below are the answers to some of the most
common queries.
To check that you have the best colour:
a
With the external source playing, select
Colour
System
from the
System Setup
menu.
b
With
C
or
c
choose between
Auto
,
PAL
,
SECAM
,
NTSC 4.43
or
NTSC 3.58
.
a
Select the
ATV Manual Tuning
menu. Highlight the
station and press
OK
. Then press
c
to select
Manual
Fine Tuning
.
b
Using
B
or
b
adjust to get the best picture and
sound. Press
OK
and then
EXIT
.
Q
Why is there no sound or picture?
A
Check the television is not in standby mode. Check
the mains plug and all mains connections.
Q
There is a picture, but why is there little or no
colour?
A
When using an
external
source, for instance, a poor
quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The
colour is factory set to
Auto
to automatically display
the best colour system.
Q
Why doesn’t the video/DVD being played show
on screen?
A
Make sure the media recorder or DVD player is
connected to the television as shown on page 10,
and then select the correct input by pressing
o
.
Q
Why is there a picture but no sound?
A
Check all lead connections.
No sound or unacceptable format sound may be
received.
Check the volume has not been turned down or that
sound mute has not been selected.
Check shared audio settings.
System Setup
Country
Germany
Colour System
Auto
Menu Language
English
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a different
television station.
Manual Fine Tuning
may help.
Q
Why don’t the controls of the television work?
A
Check that
Panel Lock
is not
On
.
Q
Why doesn’t the remote control work?
A
Check that the batteries aren’t dead or inserted
incorrectly.
Q
Why is the
digital
channel locked?
A
The channel has been locked in
Channel Options
(
see
’Digital settings – Channel Options’
section
).
Q
Why are some of the
digital
subscription channels
unavailable?
A
Your subscription needs upgrading. Contact your
service provider.
Q
Why is the soundtrack in English when a different
audio language has been selected?
A
The programme is currently being broadcast with an
English soundtrack only.
Q
Why is there incorrect or no sound when in
DTV
mode?
A
Press
s
to ensure the hard of hearing option has
not been selected.
Q
What is DVB-T?
A
Digital Video Broadcast via an aerial/antenna.
ATV Manual Tuning
Manual Fine Tuning
1 A C 9
0
I
