164
Troubleshooting
Sound problems
Check the antenna/cable connections, see
.
The station may be having broadcast difficulties. Try another channel.
The sound may be muted. Press the
VOL (+ -)
buttons or
MUTE
button.
If you are connected to a computer using either the PC IN terminal or
an HDMI
®
terminal, make sure that the Rear Shared Audio setting is
“Connecting a digital audio system” on page 34
.
Remote control problems
Remove all obstructions between the remote control and the TV.
Replace the remote control’s batteries, see
“Installing batteries” on page
Your TV’s remote control may not operate certain features on your
external device. Refer to the owner’s manual for your other device to
determine its available features. If your TV remote control does not
operate a specific feature on another device, use the remote control that
came with the device, see
“Learning about the remote control” on page
If the TV still does not act as expected, perform the Reset Factory
“Resetting to Factory Defaults” on page 91
Channel tuning problems
Ensure that the remote control is set to the correct device mode, see
“Learning about the remote control” on page 47
.
The Auto Tuning feature may have erased the channel from memory. To
add the channel to the channel memory, see
The Lock feature may have blocked the channel. To unblock the channel,
“Unlocking programs” on page 78
.
If you cannot tune digital channels, check the antenna configuration, see
. If the problem persists, clear all channels
from the channel list and reprogram channels into memory, see
channels in memory (optional)” on page 65
. For additional information,
“TV stops responding to controls.” on page 161
persists, use the Reset Factory Defaults procedure, see
.
Sound problems