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Chapter 9: Appendix
Limited United States Warranty
for DLP
®
Television Models
Toshiba America Consumer Products, L.L.C. (“TACP”) makes the
following limited warranties to original consumers in the United States.
THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL
CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS DLP
®
TELEVISION AS A GIFT FROM THE ORIGINAL CONSUMER
PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE.
DLP
®
TELEVISIONS PURCHASED IN THE U.S.A. AND USED
ANYWHERE OUTSIDE OF THE U.S.A., INCLUDING, WITHOUT
LIMITATION, CANADA AND MEXICO, ARE NOT COVERED BY THESE
WARRANTIES.
DLP
®
TELEVISIONS PURCHASED ANYWHERE OUTSIDE OF THE
U.S.A., INCLUDING, WITHOUT LIMITATION, CANADA AND MEXICO,
AND USED IN THE U.S.A., ARE NOT COVERED BY THESE
WARRANTIES.
Limited One (1) Year Warranty on Parts and Labor
TACP warrants this DLP
®
Television and its parts against defects in
materials or workmanship for a period of one (1) year after the date of
original retail purchase.
DURING THIS PERIOD, TACP WILL, AT TACP'S
OPTION, REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR
REFURBISHED PART WITHOUT CHARGE TO YOU FOR PARTS OR
LABOR.
During this period, TACP Authorized Service Station personnel
will come to your home when warranty service is required. Depending on
the type of repair required, the service will either be performed in your
home or the DLP
®
Television will be taken to a TACP Authorized Service
Station for repair and returned to your home at no cost to you.
Limited One (1) Year Warranty on Lamp Unit
TACP warrants the original lamp unit contained in this DLP
®
Television
against defects in materials or workmanship for a period of one (1) year
after the date of original retail purchase.
DURING THIS PERIOD, TACP
WILL, AT TACP'S OPTION, EXCHANGE A DEFECTIVE LAMP UNIT
WITH A NEW OR REFURBISHED LAMP UNIT WITHOUT CHARGE TO
YOU. LABOR CHARGES FOR LAMP UNIT REPLACEMENT ARE YOUR
RESPONSIBILITY AND ARE NOT COVERED UNDER THIS
WARRANTY.
The lamp unit is a user-replaceable component.
Rental Units
The warranty for DLP
®
Television rental units begins on the date of the first
rental or thirty (30) days after the date of shipment to the rental firm,
whichever comes first.
Limited Warranty for Commercial Units
TACP warrants DLP
®
Televisions, including the lamp units contained
therein, that are sold and used for commercial purposes as follows: all
parts are warranted against defects in materials or workmanship for a
period of ninety (90) days after the date of original retail purchase.
DURING THIS PERIOD, TACP WILL, AT TACP'S OPTION, REPAIR OR
REPLACE A DEFECTIVE PART WITH A NEW OR REFURBISHED PART
WITHOUT CHARGE TO YOU.
Owner's Manual and Product Registration Card
Read this owner’s manual thoroughly before operating this DLP
®
Television.
Complete and mail the enclosed product registration card or register your
DLP
®
Television online at
www.tacp.toshiba.com/service
as soon as
possible. By registering your DLP
®
Television you will enable TACP to bring
you new products specifically designed to meet your needs and help us to
contact you in the unlikely event a safety notification is required under the
U.S. Consumer Product Safety Act. Failure to complete and return the
product registration card does not diminish your warranty rights.
Your Responsibility
THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING
CONDITIONS:
(1) You must retain your original bill of sale or provide other proof of
purchase.
(2) All warranty servicing of this DLP
®
Television must be performed by
an Authorized TACP Service Station.
(3) The warranties from TACP are effective only if this DLP
®
Television is
purchased and operated in the Continental U.S.A. or Puerto Rico.
(4) Labor service charges for set installation, setup, adjustment of
customer controls, and installation or repair of antenna systems are
not covered by this warranty. Reception problems caused by
inadequate antenna systems, misaligned satellite dishes, cable
television distribution, VCRs, DVD players/recorders, personal
computer level IEEE 1394 devices, and any other connected signal
source device are your responsibility.
(5) Warranties extend only to defects in materials or workmanship as
limited above, and do not extend to any DLP
®
Television or parts that
have been lost or discarded by you or to damage to the DLP
®
Television or parts caused by fires, misuse, accident, Acts of God
(such as lightning or fluctuations in electric power), improper
installation, improper maintenance, or use in violation of instructions
furnished by TACP; use or malfunction through simultaneous use of
this DLP
®
Television and connected equipment; or to units that have
been modified or had the serial number removed, altered, defaced,
or rendered illegible.
How to Obtain Warranty Service
If, after following all of the operating instructions in this manual and
reviewing the section entitled “Troubleshooting,” you find that service is
needed:
(1) To find the nearest TACP Authorized Service Station, visit TACP’s
website at
www.tacp.toshiba.com/service
or contact TACP’s
Consumer Solution Center toll free at 1-800-631-3811.
(2) You must present your original bill of sale or other proof of purchase
to the TACP Authorized Service Station.
ALL WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE
U.S.A., INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED
WARRANTIES SET FORTH ABOVE. WITH THE EXCEPTION OF ANY
WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A.
AS HEREBY LIMITED, THE FOREGOING WARRANTY IS EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES,
AGREEMENTS, AND SIMILAR OBLIGATIONS OF TACP WITH
RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PARTS. IN NO
EVENT SHALL TACP BE LIABLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST
PROFITS, BUSINESS INTERRUPTION, OR MODIFICATION OR
ERASURE OF RECORDED DATA CAUSED BY USE, MISUSE OR
INABILITY TO USE THIS DLP
®
TELEVISION).
No person, agent, distributor, dealer, or company is authorized to change,
modify, or extend the terms of these warranties in any manner whatsoever.
The time within which an action must be commenced to enforce any
obligation of TACP arising under the warranty or under any statute or law
of the United States or any state thereof is hereby limited to ninety (90)
days from the date you discover, or should have discovered, the defect.
This limitation does not apply to implied warranties arising under the law
of any state of the U.S.A.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE
TO STATE IN THE U.S.A. SOME STATES OF THE U.S.A. DO NOT
ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED
WARRANTY, WHEN AN ACTION MAY BE BROUGHT, OR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES. THEREFORE, THE ABOVE PROVISIONS MAY NOT APPLY
TO YOU UNDER SUCH CIRCUMSTANCES. 05
For additional information, visit TACP's website:
www.tacp.toshiba.com.
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