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Toshiba 3490CT - Portege - PIII 700 MHz, User Manual

The Toshiba 3490CT - Portege - PIII 700 MHz is a powerful laptop that offers reliable performance with its PIII 700 MHz processor. You can maximize the functionality of this device with the help of its comprehensive User Manual. Download this manual for free from our website and make the most out of your Toshiba 3490CT.

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193

Chapter 8

If Something Goes 
Wrong

Some problems you may encounter when using your computer 
are relatively easy to identify and solve. Others may require help 
from your network administrator or the manufacturer of a 
software program.

This chapter aims to help you solve many problems by yourself. It 
covers the problems you are most likely to encounter. For further 
assistance and solutions, use Toshiba’s support tool, VirtualTech, 
to help diagnose and solve possible problems.

If all else fails, contact Toshiba. You will find information on 
Toshiba’s support services at the end of this chapter. 

Summary of Contents for 3490CT - Portege - PIII 700 MHz

Page 1: ...VirtualTech e support tool Double click the desktop icon or visit the Web site http virtualtech answerteam com InTouchsm Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see Chapter 8 on page 193 ...

Page 2: ...LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data please make periodic back up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR...

Page 3: ...ith the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However ...

Page 4: ...Toshiba could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation Contact Toshiba America Information Systems Inc 9740 Irvine Blvd Irvine CA 9...

Page 5: ...munications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Requirements The following information is pursuant to FCC CFR 47 Part 68 and refers to internal modems Installation When you are ready to install or use the modem call your local telephone company and give t...

Page 6: ...ve you notice in writing to allow you to make any changes necessary to maintain uninterrupted service If Problems Arise If any of your telephone equipment is not operating properly you should immediately remove it from your telephone line as it may cause harm to the telephone network If the telephone company notes a problem they may temporarily discontinue service When practical they will notify y...

Page 7: ...mentsdocument s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that itis permissible to be connected to the facilities of the local telecommunications company The equipment mustalso be installed using an acceptable method ofconnection The customer should be aware that compliance with the above conditions ...

Page 8: ...rs of all the devices does not exceed 5 3 The standard connecting arrangement telephone jack type for this equipment is jack type s USOC RJ11C CD ROM DVD ROM safety instruction The CD ROM DVD ROM drive employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authoriz...

Page 9: ... is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2001 by Toshiba America Information Systems Inc All rights reserved Export Administration Regulation...

Page 10: ...ONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF Trademarks Noteworthy Portégé Fn esse SelectBay and AccuPoint are registered trademarks of Toshiba America Information Systems Inc SelectServ VirtualTech and Ask IRIS Online are trademarks and InTouch is ...

Page 11: ...onic Blue Inc Zip is a registered trademark of Iomega Corporation Energy Star is a registered trademark of the U S Environmental Agency Macrovision is a registered trademark of Macrovision Corporation All other brand and product names are trademarks or registered trademarks of their respective companies Energy Star Compliance As an Energy Star partner Toshiba has determined that this product is En...

Page 12: ...12 Blank Page ...

Page 13: ...osed 26 Left side 26 Back 27 Right side 28 Underside 29 Front with the display panel open 30 Keyboard indicator panel 31 System indicator panel 32 AC adapter 33 LAN Port Replicator ports 34 External USB diskette drive 35 PC Card spacekeepers 36 Chapter 2 Getting Started 37 Selecting a place towork 37 Creating a computer friendly environment 37 ...

Page 14: ...our computer s settings 57 Turning off the computer 57 Closing the display 58 Different ways to turn the computer on and off 58 Caring for your computer 59 Cleaning the computer 59 Moving the computer 59 Using a computer lock 60 Chapter 3 Learning the Basics 61 Computing tips 61 Using the keyboard 62 Ctrl Fn and Alt keys 63 Character keys 63 Function keys F1 F12 63 Windows special keys 64 Overlay ...

Page 15: ...ing the Internet 79 Internet features 79 Uploadingand downloading files from the Internet 80 Toshiba s online resources 80 Chapter 4 Mobile Computing 81 Toshiba s energy saver design 81 Running the computer on battery power 82 Maximizing battery life 82 Using additional battery packs 83 Battery safety precautions 83 Charging batteries 83 Charging the main battery 84 Charging the RTC battery 84 Usi...

Page 16: ...ly 99 Traveling tips 100 Chapter 5 Expansion Options 101 Using your computer at the office 101 Using the LAN Port Replicator 102 Attaching the LAN Port Replicator 103 Using the optional Multimedia Port Replicator 104 Multimedia Port Replicator ports 104 Connecting the Multimedia Port Replicator to the computer 105 Using the optional I O Adapter 105 I O Adapter ports 106 Connecting the I O Adapter ...

Page 17: ... 120 Using PC Cards 122 Inserting a PC Card 123 Removing a PC Card 124 Hot swapping PC Cards 125 Playing a CD or DVD using Windows 98 Second Edition 126 Drive components 127 Inserting a disc 128 Playing an audio CD Windows 98Second Edition 129 Viewing the contents of a data CD or DVD 130 Removing a disc 131 Caring for CDs and DVDs 132 Chapter 6 Enhancing Productivity 133 Personalizing your desktop...

Page 18: ...Using audio features 150 Using external speakers or headphones 150 Recording sounds 151 Powering down the computer 153 Shut down command 153 Hibernation mode Windows 98 Second Edition 153 Standby command Windows 98 Second Edition 154 Using Suspend Resume memory mode Windows NT 155 Using Shut down 157 Using Hibernation Windows 98 Second Edition 160 Using Standby Windows 98 Second Edition 162 Chapte...

Page 19: ...sor password 186 Setting a supervisor password in Windows 98 Second Edition 186 Setting a supervisor password in Windows NT 187 Deleting a supervisor password 189 Chapter 8 If Something Goes Wrong 193 Problems that are easy to fix 194 Problems when you turn on the computer 196 Windows 98 Second Edition is not working 198 Using Startup options to fix problems 198 Internet problems 202 Windows 98 Se...

Page 20: ...oodcomputinghabits 223 Using VirtualTech 224 If you need further assistance 226 Before you call 226 Contacting Toshiba 226 Other Toshiba Internet Web sites 227 Toshiba s worldwide offices 228 Appendix A Hot Keys 233 Appendix B Features and Specifications 237 Appendix C Video Modes 245 Appendix D Power Cable Connectors 251 Glossary 253 Index 267 ...

Page 21: ...cond Edition or Windows NT Workstation 4 0 which offer exciting features and easy Internet access This guide This user s guide contains basic information about your computer including troubleshooting advice detailed descriptions of your computer s hardware and how to use it and vital notes about MicrosoftWindows 98 Second Edition or Microsoft Windows NTWorkstation 4 0 HINT Throughout this guide th...

Page 22: ...manual contains safety instructions that must be observed in order to avoid potential hazards that could result in personal injuries or damage to your equipment The safety instructions have been classified according to the seriousness of the risk and the following icons highlight these instructions as follows DANGER This icon indicates the existence of a hazard that could result in death or seriou...

Page 23: ...term used in the text Other documentation and software In addition to this user s guide your computer comes with Guides for other software that may come preinstalled on your computer and for additional programs on the Recovery and Configuration Builder CD The Microsoft Windows operating system documentation that explains the features of the Windows operating system Information on accessories avail...

Page 24: ...egistration Hibernation mode Safe mode PC Card hot swapping Plug and Play device installation Standby command TECHNICAL NOTE For Windows NT use Suspend Resume mode in place of Standby command Service options Toshiba offers a full line of service options built around its SelectServ warranty programs See the warranty and service material included with your computer for registration information If yo...

Page 25: ...ts of the computer Making sure you have everything Before you do anything else consult the Quick Start card shipped with your unit to make sure you received everything If any items are missing or damaged notify your network administrator or authorized Toshiba representative immediately For additional help see If you need further assistance on page 226 ...

Page 26: ... the loudness of the system speaker and headphones The system indicator panel consists of several lights that provide information about various system functions For more information see System indicator panel on page 32 The display latch locks thedisplay panel To releasethe latch slide it to the right Left side The power button lock secures the power button to prevent the computer being turned on ...

Page 27: ...ss the reset button Pencil lead can break off inside the computer and damage its circuitry Instead use a slim object such as a straightened paper clip The cooling vents provide air flow for the fan Attaching a special cable to the antitheft security lock slot lets you anchor your computer to a large heavy object such as your desk The PC Card slot can hold two Type II PC Cards or one Type III PC Ca...

Page 28: ...other USB peripherals DEFINITION USB is a peripheral expansion standard that supports a data transfer rate of up to 12 Mbps for peripherals such as keyboards and pointing devices USB peripherals have a single standard for cables and connectors The USB standard also allows hot swapping of peripherals The monitor port lets you connect an external monitor to your computer The expansion port allows yo...

Page 29: ...ds extra memory added to your computer For more information on expanding your computer s memory see Installing additional memory optional on page 43 The cooling vents provide air flow for the fan The removable main battery powers the computer when you re away from an AC power source For more information about inserting or removing the main battery see Changing the main battery on page 91 The sprin...

Page 30: ...y Thin Film Transistor TFT liquid crystal display LCD that provides clear sharp color images The Portégé has an 11 3 inch screen measured diagonally capable of showing 1024 x 768 pixels in up to 16 million colors You can adjust the tilt of the screen for the most comfortable viewing angle You can also connect an external monitor to the computer For more information see Using an external monitor on...

Page 31: ...on of a mouse with the convenience of never having to remove your hands from the keyboard The AccuPoint II buttons work with the AccuPoint II pointing device For further information see Using the AccuPoint II pointing device on page 52 The 84 key keyboard provides all the functionality of a full size keyboard For detailed information see Using the keyboard on page 62 Keyboard indicator panel The c...

Page 32: ...g amber means there may be a problem with the AC adapter the main battery or the computer Unplug the AC adapter remove the main battery and reinstall it See Changing the main battery on page 91 For more information see Connecting to a power source on page 48 The on off light indicates whether the computer s power switch is turned on and if the computer is in Standby mode NOTE For Windows NT use Su...

Page 33: ...ng AC adapter connected Flashing amber means the main battery charge is low and it is time to recharge the main battery or plug in the AC adapter For more information see Monitoring main battery power on page 86 The optional high capacity battery light indicates the status of the computer s optional high capacity battery if present The hard disk drive light indicates whether the internal hard disk...

Page 34: ... Power Management on page 174 AC adapter For more information see Connecting to a power source on page 48 LAN Port Replicator ports The LAN Port Replicator supplied with your computer provides an Ethernet module and a range of additional ports It plugs into the expansion port on the right side of the computer LAN Port Replicator Use the serial port to connect a serial mouse serial printer or other...

Page 35: ...port provides aconnectionfor the external USB diskette drive and other USB peripherals such as a mouse or keyboard You can connect a PS 2 compatible keyboard or mouse to the PS 2 port Alternatively you can attach an optional Y cable to connect both a PS 2 compatible keyboard and a PS 2 mouse simultaneously The line out jack allows you to send stereo sound from the computer s sound system to an ext...

Page 36: ...Port Replicator or on the optional I O Adapter Example of an external USB diskette drive For more information see Using the external USB diskette drive on page 106 PC Card spacekeepers PC Card spacekeeper Your computer has two stacked PC Card slots located on the left side The slots are occupied by plastic spacekeepers to keep dust and dirt out of your computer For more information about PC Card s...

Page 37: ...ariety of circumstances and locations Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area f...

Page 38: ...treme heat cold or humidity Operate the computer within a temperature range of 41 to 95 degrees Fahrenheit 5 to 35 degrees Celsius and 20 percent to 80 percent non condensing humidity Keeping yourself comfortable Strain and stress injuries are becoming more common as people spend more time using their computers With a little care and proper use of the equipment you can work comfortably throughout ...

Page 39: ...aper holder set it at about the same height and distance as the screen Seating and posture When using your computer maintain good posture with your body relaxed and your weight distributed evenly Proper seating is a primary factor in reducing work strain Some people find a backless chair more comfortable than a conventional chair Whichever type you choose use the following guidelines to adjust you...

Page 40: ...with your back straight so that your knees hips and elbows form approximately 90 degree angles when you work Avoid slumping forward or leaning back too far Lighting Proper lightingcan improvethevisibility ofthe displayand reduce eyestrain Position the display panel or external monitor so that sunlight or bright indoor lighting does not reflect off the screen Use tinted windows or shades to reduce ...

Page 41: ...her tasks Focusing your eyes on your computer screen for long periods can cause eyestrain Look away from the computer frequently and focus your eyes on a distant object for at least thirty seconds Precautions Avoid spilling liquids on the computer s keyboard If you do spill a liquid that gets into the keyboard turn off the computer immediately Leave the computer turned off overnight to give it tim...

Page 42: ...capacity battery pack to the underside of the computer to increase the time you can work while traveling You must charge the optionalhigh capacity battery pack in the optional battery charger before using it You can connect an external monitor the external USB diskette drive a USB mouse and a full size USB keyboard directly to the computer Although there is just one USB port you can daisychain USB...

Page 43: ... is on or off When attaching any other devices to the computer you must do so before you turn on the computer Installing additional memory optional Your computer comes with enough memory to run most popular applications You may want to increase the computer s memory if you use complex software or process large amounts of data With additional memory the computer Can run more programs and open more ...

Page 44: ... to install a memory module If you are adding memory after you have started using the computer shut down the operating system close the display panel and remove any cables NOTE Installing a memory module with the computer s power on may damage the computer the memory module or both Underside of your computer 1 Turn the computer over and locate the expansion memory slot cover slot cover Expansion m...

Page 45: ... No 1 screwdriver remove the screws securing the memory slot cover then remove the memory slot cover NOTE To avoid damaging the computer s screws use a standard Phillips no 1 screwdriver that is in good condition Put the screws in a safe place so that you can retrieve them later Removing the memory slot cover ...

Page 46: ...by its edges so that the gold connector bar faces the slot fit the module into the socket 5 Gently press down on the memory module connector until the clips snap into place Don t force the module into position The memory module should be level when secured in place Inserting the memory module 6 Replace the memory slot cover 7 Replace the screws you removed in step 2 and tighten them 8 Turn the com...

Page 47: ...em 1 Locate the modem port on the right side of your computer 2 Plug one end of the telephone cable provided into the port Connecting the internal modem 3 Connect the other end of the telephone cable to the jack of a standard voice grade telephone line HINT If you are using a telephone line at home disable Call Waiting before you connect through the modem Call Waiting interrupts transmission ...

Page 48: ... battery DANGER Hold the power cable by its plug when you connect disconnect it Do NOT pull the cable itself Doing so may damage the power cable and result in a short circuit or electric shock To connect the computer to an external power source 1 Connect the socket end of the power cable to the AC adapter Connecting the power cable to the AC adapter CAUTION Use only the AC adapter supplied with th...

Page 49: ...g or it is not receiving input from the AC power supply Disconnect the AC cable and remove the main battery pack See If Something Goes Wrong on page 193 for troubleshooting information Using the main battery Your computer came with its main battery already installed Before using the main battery to power the computer you must first charge it To charge the main battery leave the computer plugged in...

Page 50: ...e display panel CAUTION To avoid damaging the display panel don t force it beyond the point where it moves easily Never lift or move the computer using the display panel Turning on the power 1 If the external diskette drive is connected check that it is empty 2 If you have a local printer connected to the computer turn it on and wait until the printer is ready on line 3 Locate the power button loc...

Page 51: ...ndicator panel glows green indicating that the computer is on HINT After turning on the computer for the first time don t turn off the power again until the operating system has completely loaded The AC power light glows when the computer is connected to an external power source The main battery light Glows amber while the main battery is being charged Glows green when the main battery is fully ch...

Page 52: ... provides the same functionality as a mouse it enables you to move the cursor and to select items on the screen AccuPoint II pointing device To move the cursor gently push the AccuPoint II pointing device in the direction you want the cursor to move Pushing harder on the AccuPoint II pointing device moves the cursor faster Each Programmable button can be programmed to perform a function you select...

Page 53: ...ess the primary button twice in rapid succession The function of the secondary button depends on the program you are using It usually corresponds to the right mouse button Check the program s documentation to find whether it uses the right mouse button Setting up your software To help you get started Windows guides you through several essential steps for setting up your computer NOTE For Windows N...

Page 54: ...harged for the call Toshiba and Yahoo have joined together to offer you a free account on Yahoo In order to sign up for Yahoo you must have an Internet access account NOTE To perform online operations your computer must be connected to a voice grade telephone line Final Settings Completes your Windows setup During this step you will be prompted to set the current date and time Press the ESC key on...

Page 55: ...our computer with a printer connected and turned on it may have been detected automatically Plug and Play If this is not the case then you have to install the printer driver for the model of printer that is connected to your computer either following the instructions indicated in your printer manual or using the Windows Add Printer Wizard To use the Add Printer Wizard 1 Click Next and follow the i...

Page 56: ...click the Close button on the Welcome to Windows 98 Second Edition screen to start the operating system Registering your computer online NOTE Windows NT does not support online registration The first time you use your computer you will be prompted to complete and mail the registration card or to register your computer with Toshiba online To register your computer online at a later time double clic...

Page 57: ...If you are using the computer for the first time leave the computer plugged into a power source even though the computer is off to fully charge the main battery With the computer off it may take up to six hours to charge the main battery Guidelines for turning off the computer If you have work in progress and aren t connected to a network use the Hibernate command to save your system settings to t...

Page 58: ...ou have an action feature set the computer will perform that action Nothing Standby Hibernate Shutdown For more information see Using Power Management on page 174 Different ways to turn the computer on and off Instead of turning on your computer by pressing the power button you can Set the computer to turn on automatically at a time you designate Using this option enables you to transfer files by ...

Page 59: ...nd other openings Never spray cleaner directly onto the computer Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Ask your Toshiba sales representative or your network administrator for suggestions for appropriate cleaning products Moving the computer Before moving your compu...

Page 60: ...er lock cable PORT Noteworthy computer lock cable To secure the computer 1 Loop the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Insert the cable s locking end into the security lock slot on the left side of the computer then engage the locking device The computer is no...

Page 61: ...must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all the work since you last saved See Saving your work on page 69 for further information Back up your files to diskettes or other removable media on a regular basis Label the backup copies clearly and store them in a safe place It is easy to put off backing up because it takes time If yo...

Page 62: ...ond Edition or using the Shut Down or the Suspend command in Windows NT Do not turn off the computer using the Power button TECHNICAL NOTE Windows records information such as your desktop setup during its shutdown procedure If you don t let Windows shut down details such as new icon positions may be lost Using the keyboard Parts of the keyboard Function keys Ctrl Control key Character keys Alt Alt...

Page 63: ...n area of the page The lowercase l el and the number 1 are not interchangeable The uppercase O oh and the number 0 are not interchangeable The Caps Lock key changes only the alphabet keys to uppercase the number and symbol keys are not affected Function keys F1 F12 Function keys The function keys not to be confused with the Fn key are the 12 keys at the top of the keyboard They are called function...

Page 64: ...s the Start menu The Application key has the same function as the secondary button of the AccuPoint II pointing device or right mouse button Overlay keys Keyboard overlay keys Application key Windows logo key Esc Prt Sc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 Sys Req Pause F11 F12 Break Home PgUp 2 6 8 PgDn End Shift Del Shift Q W R T Y U I O P E A S D F G H J K L M N V C X Z B 4 5 6 1 2 3 0 Ins 1 3 4 5 7 ...

Page 65: ...the numeric overlay is on Once the numeric overlay is turned on To turn off the numeric overlay hold down the Fn key and press F11 again The numeric modelight on the keyboardindicator panel goes out Using the cursor control overlay To turn on the cursor control overlay press Fn and F10 simultaneously The cursor control mode light on the keyboard indicator panel glows when the cursor control overla...

Page 66: ...o open the program first you have four options You can Double click the icon for the program on your desktop Use the Start Programs menu Use Windows Explorer or My Computer to locate the program file Use the Run dialog box The next three sections explain how to start a program from the Start Programs menu Explorer and the Run dialog box To Procedure Type lowercase letters Press and hold down Fn wh...

Page 67: ...this example Wordpad Windows opens Wordpad To close the program click the Close button in the upper right corner of the program s window Starting a program from Windows Explorer If a program is not listed in the Programs menu you can start it from Windows Explorer which gives you a view of your computer s contents as a hierarchy or tree You can easily see the content of each drive and folder on yo...

Page 68: ...der on the right side of the window 5 In the left part of the window double click Wordpad Windows opens Wordpad Starting a program from the Run dialog box This Windows 98 Second Edition example uses the Run command to start Wordpad 1 Click Start then click Run The Run dialog box appears Sample Run dialog box 2 In the Run dialog box If you know the program s location type the command line For a pro...

Page 69: ...e right of the text box and select the command line from the drop down list Saving your work Before you turn off the computer save your work on the hard disk drive or a diskette This is one of the most important rules of computing TECHNICAL NOTE Save your data even when you are using the Standby command in case the main battery discharges before you return to work Saving documents is quick and eas...

Page 70: ...ocument that already has a file name that s all there is to it If you created a new document your program displays a Save As dialog box Use this dialog box to specify where to store the document and to give it a file name Sample Save As dialog box 2 Choose the drive and folder where you want your file to be stored 3 Type a file name then click OK Windows 98 Second Edition and Windows NT support fi...

Page 71: ...me you connect it If you plan to use more than one printer or to replace your printer you will need to set up Windows to run with the additional printer s Once you have set up your printer and software correctly printing a file from a Windows program is easy 1 If your printer is not on turn it on now 2 Open the File menu of your Windows program and click Print The program displays a Print dialog b...

Page 72: ...he diskette in use light glows when the computer is accessing a diskette 2 Push the diskette eject button to remove a diskette from the drive Copying documents to a diskette Diskettes provide an easy means of transferring files from one computer to another Copying a file to a diskette also gives you a backup copy in case something happens to the original on your hard disk This section describes ho...

Page 73: ...ing to Send To and clicking 3 Floppy A Taking care of diskettes To protect the data stored on your diskettes Store your diskettes in their boxes or other containers to protect them and keep them clean Keep diskettes at room temperature and avoid exposing them to direct sunlight Otherwise data may be lost Keepyour diskettesaway from sourcesofmagnetism such as speakers and radios since these can des...

Page 74: ...ld copies of your files there Alternatively you can back up your files to diskette one at a time as you are working on them See Copying documents to a diskette on page 72 To back up several files at one time use Microsoft s Windows backup program preinstalled on the computer s hard disk Complete information on the backup program is in the online Help and your Windows documentation HINT Backing up ...

Page 75: ... or communications program An Internet Service Provider ISP or an online service if you plan to use the Internet Before you can use the modem you must connect it to a standard voice grade telephone line See Connecting the modem on page 47 for details Connecting your computer to a network To access a network At the office connect the computer to the LAN Port Replicator which has a built in Ethernet...

Page 76: ...er This number is usually seven or eight Stop bits Indicate the end of a character This number is usually one or two Parity An error checking method which will be set to even odd or none Communications parameters except for the modem speed are usually abbreviated and combined Common examples are N81 no parity eight data bits and one stop bit and E72 even parity seven data bits and two stop bits Yo...

Page 77: ...he World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Internet features Uploading and downloading files from the Internet The Internet The Internet is an association of thousands of networks and millions of computers around the world connected by communications lines They all work together to share information The World Wide Web The World Wide Web or Web is a...

Page 78: ...higher speed communication methods such as Digital Subscriber Lines DSL cable and satellite links Connecting to the Internet To connect to the Internet you need A modem A Web browser A telephone line An Internet Service Provider ISP account Microsoft s Web browser Internet Explorer is automatically configured on your system so that when you first start it it guides you through signing up for a new...

Page 79: ...r ISP s home page on the Internet or your company s Web site home page To visit a desired Web site type in the Web address The Web address or Uniform Resource Locator URL is a unique identifier for that computer system linked to the Internet Web addresses can also appear within a Web page stext and are known as links Clicking a link automatically transfers your Web browser to that site You can als...

Page 80: ... offer products and services for sale Uploading and downloading files from the Internet Transferring files from one computer to another is termed uploading transferring data from your computer to a site on the Web or downloading transferring data from a site on the Web to your computer There are several ways to upload or download data It can be as simple as attaching a file or document to an email...

Page 81: ...r guidelines for energy efficiency Your computer enters a low power standby mode when it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been set by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy eff...

Page 82: ... power you can connect a second battery to the optional high capacity battery connector on the base of the computer The optional high capacity battery will provide enough additional power for up to a total of eight hours of use Maximizing battery life A battery can be recharged many times Gradually over time it will lose its ability to hold a charge To maximize the life of your main battery Avoid ...

Page 83: ...iting the battery will cause it to overheat and may cause permanent damage to the battery or the computer Never incinerate a spent battery as this will cause it to explode releasing toxic materials If a battery is leaking or damaged replace it immediately Use protective gloves when handling a damaged battery When replacing the main battery use an identical battery that you can purchase from Toshib...

Page 84: ... main battery is extremely hot or cold To ensure that the main battery charges to its full capacity wait until it reaches room temperature 50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The main battery is almost completely discharged Leave the power connected and the main battery should begin charging after a few minutes HINT Once the main battery is fully charged we recommend you operate y...

Page 85: ...etely discharged a warning prompts you to reset the real time clock Using a battery charger You can purchase an optional battery charger that recharges lithium ion battery packs without requiring the use of your computer Use the battery charger to charge the optional high capacity battery and to charge spare main battery packs CAUTION Avoid leaving batteries in the battery charger for more than a ...

Page 86: ... main battery or plug in the AC Adapter HINT Be careful not to confuse the main battery light with the on off light When the on off light flashes amber it indicates that the system is suspended using the Windows Standby command Determining remaining main battery power NOTE Wait at least 16 seconds after turning on the computer before trying to monitor the remaining main battery power The computer ...

Page 87: ... the main battery Put the computer in Hibernation mode and replace the main battery with a charged spare Connect the computer to the optional high capacity battery Save your work and turn off the computer Note Windows NT does not support Hibernation mode Suspend Resume mode is to be used in place of Standby command If you don t manage to do any of these things before the main battery completely ru...

Page 88: ... much you use the hard disk and other drives Whether you use any optional devices to which the battery supplies power Where you are working since operating time decreases at low temperatures Toshiba s power saving options greatly increase the length of time you can use the computer before having to recharge the main battery Toshiba has combined these options into three preset power usage modes Lon...

Page 89: ...w Windows 98 Second Edition offers two alarms before your system shuts down Windows NT offers one Windows 98 Second Edition To change the default alarm settings in Windows 98 Second Edition 1 Click Start Settings then Control Panel 2 Double click the Power Saver icon select the Alarms tab then adjust the settings to suit your needs Windows NT Windows NT has a single low battery alarm consisting of...

Page 90: ...Bay Connect your computer to an AC power source Turning off the display automatically To save power it s a good idea to set the display to turn off automatically when you re not using the computer You can do this several ways Use the Windows Display Properties to enable the blank screen saver Use the Windows Power Saver Properties to turn off the LCD panel after a certain amount of time has passed...

Page 91: ...Display Properties dialog box Changing the main battery When your main battery has run out of power you have two options plug in the AC Adapter or install a fresh main battery TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery To replace the main battery 1 If the computer is on ...

Page 92: ... Grasp the main battery in the center and pull it gently away from the computer CAUTION When handling battery packs avoid dropping or knocking them Also be careful not to damage the casing or short circuit the terminals 6 Wipe the terminals of the charged main battery with a clean cloth to ensure a good connection 7 Carefully place the charged main battery in the slot aligning it with the guides t...

Page 93: ...ity lithium ion battery fits beneath the computer It provides more than twice the power of the main battery Together the main battery and optional high capacity battery can power the computer for up to a total of 8 hours This optional battery pack consists of a base and a high capacity battery You can remove the optional high capacity battery from the base and charge it using the optional battery ...

Page 94: ...th reverse polarity could damage the battery 2 Press down carefully until the battery pack is fully seated NOTE You may feel some resistance Press firmly but do not sharply force the battery into place CAUTIONS Be careful not to pinch your fingers Never try to install anything other than the optional high capacity battery in the base 3 Slide the battery lock on the right side of the optional high ...

Page 95: ...ity battery base on page 98 2 Slide the battery lock on the right side of the optional high capacity battery base to the unlocked position 3 Slide the battery release to the unlocked position and partially pop up the battery 4 Grasp the battery lift it about a quarter of an inch three centimeters and pull it out Connecting the computer to the optional high capacity battery base 1 Open the connecto...

Page 96: ...high capacity battery connector cover 2 Lay the base with the optional high capacity battery installed face up Optional high capacity battery in the base 3 Open the connector cover on the optional high capacity battery Opening the connector cover on the optional high capacity battery ...

Page 97: ...front of the computer fits securely inside the front corners of the base Front of the computer aligned with the front of the battery base 5 Lower the back of the computer into the battery base Make sure the front corners remain aligned and snug while you lower the back into position until the lock clicks Computer installed in the optional high capacity battery base Front of the computer ...

Page 98: ...the base to enable the battery This button is toward the front of the base next to the release latch NOTE The battery will not work until you press this button Disconnectingthecomputerfrom theoptionalhigh capacity battery base 1 Push the release latch in the direction of the arrow Releasing the latch ...

Page 99: ...t discard a battery pack if it becomes damaged CAUTION The battery pack is a lithium ion Li ion battery which can explode if not properly replaced used handled or disposed of Putting spent batteries in the trash is not only irresponsible it may be illegal Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by Toshiba The materials that came with you...

Page 100: ...splashed with moisture or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cables CD ROMs or DVD ROMs and diskettes See your dealer for more information NOTE When traveling by air you may be required to put your notebook through airport security The X ray equipment ...

Page 101: ...accessories com Using your computer at the office By connecting an external monitor external full size keyboard and a mouse you can work with your computer as if it were a standard office model You can connect a monitor and USB devices directly to the computer If you want to connect your computer to the office network you need to attach the LAN Port Replicator or the optional Multimedia Port Repli...

Page 102: ...or on the optional Multimedia Port Replicator or I O Adapter You canconnect alocalparallel printer through theparallel port on the LAN Port Replicator or on the optional Multimedia Port Replicator or I O Adapter You can connect an external monitor through the monitor port RGB port on the computer on the LAN Port Replicator or on the optional Multimedia Port Replicator or I O Adapter NOTE The LAN P...

Page 103: ...1 Make sure the computer is off Expansion port cover open 2 Locate the expansion port on the right side of the computer and open the port cover 3 Align the LAN Port Replicator s cable connector with the port squeeze the latches on the connector and gently insert the connector into the port Connecting the LAN Port Replicator LAN On Off Cable connector switch Expansion port ...

Page 104: ...n off switch Using the optional Multimedia Port Replicator The optional Multimedia Port Replicator provides an Ethernet module a SelectBay a PC Card slot and a range of additional ports It plugs into the expansion port on the right side of the computer The SelectBay enables you to use a CD ROM or DVD ROM drive or a second hard disk drive The PC Card slot takes a single Type II card For more inform...

Page 105: ...nal USB diskette drive and other USB peripherals You can connect to a network using the RJ45 network port Attaching a special cable to the antitheft security lock slot lets you anchor your optional Multimedia Port Replicator to a large heavy object such as your desk Use the PC Card eject button to remove the PC Card and the PC Card spacekeeper Connecting the Multimedia Port Replicator to the compu...

Page 106: ... other USB peripherals You can connect a PS 2 compatible keyboard or mouse to the PS 2 port Alternatively you can attach an optional Y cable to connect both a PS 2 compatible keyboard and a PS 2 mouse simultaneously Connecting the I O Adapter to the computer You connect the I O Adapter to the expansion port on the right side of the computer To identify this port see Right side on page 28 Using the...

Page 107: ...ou attempt to use the drive when it is not attached to the computer you will receive an error message To attach the external USB diskette drive cable to the USB port gently push the connector into the USB port Attaching the diskette drive cable to the USB port The computer automatically recognizes the external USB diskette drive and calls it A USB connector Eject button Diskette in use light Diske...

Page 108: ...hiba Hardware Setup icon 4 Select the USB tab and click Enabled under USB FDD Legacy Emulation 5 Click OK 6 Click Yes when asked if the machine is to be rebooted If your operating system won t start If you need access to the diskette drive but cannot start Windows use System Setup 1 If your system is on shut it down and turn it off 2 Turn on the computer by pressing the power button while holding ...

Page 109: ...ndows To set your system back to the default setting follow the same instructions but click Disabled under the USB tab Detaching the external USB diskette drive To disconnect the cable gently pull the connector out of the USB port Using an external keyboard If you prefer to use a standard keyboard you can attach a PS 2 compatible keyboard to your computer through the LAN Port Replicator the option...

Page 110: ... LAN Port Replicator to the right side of the computer see Attaching the LAN Port Replicator on page 103 for instructions 3 Attach the keyboard cable to the PS 2 port Locating the PS 2 port on the LAN Port Replicator 4 See the keyboard documentation for additional configuration steps 5 Turn on the computer Connecting a USB keyboard You can connect a USB keyboard while the computer is on 1 If you w...

Page 111: ...y want to use a mouse instead of the computer s built in pointing device the AccuPoint II You can use a serial mouse a USB mouse or a PS 2 compatible mouse With a PS 2 mouse you can choose to have the AccuPoint II active at the same time These instructions assume you are connecting the mouse to the LAN Port Replicator that came with your system NOTE Make sure the computer is off before you attach ...

Page 112: ...port on the right side of the computer while the computer is on To connect the mouse through the LAN Port Replicator 1 Turn off the computer 2 Attach the LAN Port Replicator to the computer See Attaching the LAN Port Replicator on page 103 3 Plug the mouse cable into the USB port on the LAN Port Replicator 4 Turn on the computer Windows automatically detects the mouse NOTE Windows NT does not supp...

Page 113: ...e to the PS 2 port on the LAN Port Replicator Locating the PS 2 port on the LAN Port Replicator 4 Turn on the computer Windows automatically detects the mouse See your mouse documentation for additional information Using a PS 2 mouse and the Accupoint II simultaneously With a PS 2 mouse you can choose to have the AccuPoint II active at the same time You set this option in Toshiba Hardware Setup 1 ...

Page 114: ... Replicator Alternatively if the computer is connected to your office network you can use the network printers This explanation assumes you are connecting the printer to the LAN Port Replicator that came with your system CAUTION Never connect the printer cable if the computer s power is on Doing so may damage the printer the computer or both Before you can connect a printer determine whether it us...

Page 115: ...ct the printer cable to the parallel port on the LAN Port Replicator Locating the parallel port on the LAN Port Replicator 6 Plug the printer s power cable into a live AC outlet If your printer is ECP compliant set the computer s parallel port to use ECP capabilities in the Toshiba Hardware Setup utility See Hardware Setup on page 171 for more information Setting up your printer to work with Windo...

Page 116: ...ny non Windows programs you ll need to set up a printer driver for each of those programs Refer to your program s documentation for more information To set up a printer with the Add Printer Wizard 1 Click Start then point to Settings Sample Printer s dialog box 2 Click Printers The Printers dialog box appears 3 Double click Add Printer The Add Printer Wizard appears ...

Page 117: ...See your printer manual 5 If the printer you are setting up Is not connected to a network select Local printer Is connected to a network select Network printer 6 Click Next The Add Printer Wizard asks you to select your printer 7 From the list of manufacturers and printers select your printer then click Next 8 Select the port settings according to the instructions in your printer s documentation a...

Page 118: ...ifically requested click No 11 Click Next Windows 98 Second Edition prompts you to print a test page 12 If your printer is connected and turned on click Finish to print a test page To finish the setup procedure without printing a test page select No then click Finish You are now ready to print 13 If you requested a test page click OK to print Depending on your program you may see various messages ...

Page 119: ... click Add Printer The Add Printer Wizard starts and prompts you to specify how the printer is to be managed Add Printer Wizard dialog box 3 Select one of the following printer management options My Computer All settings are managed and configured on this computer ...

Page 120: ... For a network printer you must specify the path to the printer or browse to find its network location This action connects your computer to the printer on the network print server 4 Click Next to continue 5 Follow the on screen instructions to complete the printer setup process Using an external monitor If you prefer to use an external monitor you can attach one to your computer s monitor port Al...

Page 121: ... port on the LAN Port Replicator 4 Connect the monitor s power cable to a power source 5 Turn on the external monitor 6 Turn on the computer The computer uses the external monitor and disables the built in display panel If your external monitor can display high resolution video modes greater than 800 x 600 you can take advantage of this feature by changing the video mode in Display Properties in t...

Page 122: ...l monitors that support 640 x 480 resolution and higher Using PC Cards You may insert two Type II cards or one Type III card into the stacked PC Card slots These slots contain two spacekeeper inserts to keep dust and dirt out of the computer If you are not using a PC Card leave the inserts in place If you are using a PC Card remove the insert and keep it in a safe place for future use The optional...

Page 123: ...tation that came with the card to see if it has any special requirements HINT Windows provides the Card and Socket Services software for your PC Card Even if your PC Card comes with its own version of Card and Socket Services you should use the files included in Windows To insert a PC Card 1 Turn off the computer before installing or removing a PC Card if it does not support hot swapping Otherwise...

Page 124: ...afe place TECHNICAL NOTE To insert a Type III PC Card remove both the top and bottom spacekeeper inserts 4 Hold the PC Card with its label side up and insert the connector end into the slot Inserting a PC Card into the slot 5 When the card is almost all the way into the slot push firmly but gently to ensure a good connection with the computer Don t force the card into position Removing a PC Card 1...

Page 125: ... slot 3 Grasp the edges of the PC Card and carefully slide it out of the slot 4 Fit a spacekeeper insert into the PC Card slot to keep dust and dirt out of the computer Inserting the spacekeeper into the slot Hot swapping PC Cards One of the great things about PC Cards is that you can replace one PC Card with another while the computer is on This is called hot swapping NOTE Windows NT does not sup...

Page 126: ...ices connected to it are operating DEFINITION SCSI is an acronym for Small Computer Systems Interface A single SCSI PC Card enables you to connect several SCSI devices to your computer at the same time Before removing a PC Card stop it by clicking the PC Card PCMCIA icon on the taskbar Playing a CD or DVD using Windows 98 Second Edition NOTE The following information applies only if you have insta...

Page 127: ...ct button to release the disc tray This button requires power to operate Disc In Uselight Thedisc in uselightilluminateswhenthe drive is being accessed CAUTION Never press the eject button or turn off the computer while the disc in use light is glowing Doing so could damage the disc or the drive Manual eject hole Provides access to the manual eject button allowing you to manually open the disc tra...

Page 128: ... or losing data check that the disc in use light is off before opening the disc tray 2 Grasp the disc tray and pull it fully open 3 Hold the disc by its edges and check that it is clean and free of dust CAUTION Handle discs carefully Don t touch the surface of the disc Grasp it by its center hole and edge If you handle the disc incorrectly you could lose data 4 Carefully place the disc in the empt...

Page 129: ...audio CD or a DVD will automatically start playing Playing an audio CD Windows 98 Second Edition NOTE Windows NT does not support audio CD or DVD playback functions An audio CD automatically starts playing when you insert it and close the drive Use either the CD control buttons on the drive or the CD Player program to control the CD To access the CD Player program you can open it through the Start...

Page 130: ...ike diskettes and the hard disk CDs are often used to install software or store files that require lots of space such as photographs and large presentation files You can use Explorer or My Computer to view the contents of any CD or DVD For each installed data CD title the hard disk stores a small program that displays the CD s icon It does not store the CD s content To view the contents of a data ...

Page 131: ... must be on to use the eject button to open the disc tray To remove a disc when the power is off for example if the main battery is completely discharged use a slender object such as a straightened paper clip to press the manual eject button You access this button through the small hole to the right of the eject button 2 Grasp the sides of the disc tray and pull it fully open 3 Remove the disc fro...

Page 132: ... of it Hold a disc by its outside edge Fingerprints on the surface of a compact disc can prevent the drive from reading the data properly Avoid exposing discs to direct sunlight or extreme heat or cold To clean a disc wipe it from the center outwards not in a circle with a clean dry cloth If necessary moisten the cloth with water or a neutral cleaner not benzine or rubbing alcohol Let the disc dry...

Page 133: ...customize its features for the way you like to work You can customize these aspects of the desktop Taskbar which resources to display for quick access Active Desktop what information from the Internet to always display Desktop style which type of display to use and how to browse folders and files Toolbars what information appears at the top of each window NOTE The Active Desktop is not available w...

Page 134: ...oute to a file on the Web or any other Internet facility Generically it is known as the World Wide Web site address Having a list of favorite URLs handy saves time because using it bypasses the need for you to launch your browser first To customize your taskbar settings point to an empty space in the taskbar and click the secondary button Bringing the world to your desktop Windows 98 Second Editio...

Page 135: ...lick Properties 2 Click the Web tab 3 To view components click New The New Active Desktop Item dialog box appears 4 To browse the Active Desktop Gallery for more components to add click Yes 5 To select some other Web site click No and then type the address of the Web site you want or click Browse to locate it You can configure the Active Desktop in several other ways For further information see yo...

Page 136: ...g items For example you can use options from both the Web style and the Classic style so that you double click to open items and use Web pages as window backgrounds The style you choose determines how you browse in Windows 98 Second Edition regardless of whether you start from the desktop My Computer Windows Explorer or Internet Explorer For more information about changing your desktop style enter...

Page 137: ...s a description of each feature when you point to its icon DEFINITION Hypertext Markup Language HTML is a special coding scheme used to prepare text and graphics for access over the World Wide Web Working in Windows 95 Classic style The Classic style resembles the Windows 95 desktop Using this option you double click to open items and each item opens in a separate window Choosing a style To select...

Page 138: ...ty Personalizing your desktop Sample Web style option 3 Click the style you want to use Web style Classic style or Custom based on settings you choose then click OK Choosing custom settings If you chose Custom 4 Click Settings ...

Page 139: ...display a Web page in an individual window If you subscribe to the Web page it can be automatically updated on a regular basis For example using this Web integration feature you can monitor weather game scores stock prices or headlines all in the window of your choice Adding a background to a window Windows 98 Second Edition If you select art or a Web page as a window background set your desktop s...

Page 140: ...the instructions in the Customize this Folder wizard Customizing window toolbars Windows 98 Second Edition You can display one or more customizable toolbars at the top of a window As you browse Windows 98 Second Edition detects the kind of information presented in the window and automatically displays the appropriate toolbar buttons and menus You can also add these toolbars to the taskbar Sample T...

Page 141: ... shows your current location and whether it is a folder or a Web page You can browse to another location by typing an address a URL a path or even a program name If you start typing a previously typed address the AutoComplete feature finishes the address for you Standard buttons Displays buttons for commonly used commands such as copying pasting deleting items changing views and browsing backward ...

Page 142: ...on about how to use the folder In Windows 98 Second Edition terminology this means displaying an individual window as a Web page 1 Double click My Computer The My Computer window opens 2 Open the folder you want to view as a Web page 3 On the View menu select as Web Page The folder window displays as a Web page Sample Control panel window as a Web page The addition of the name of the folder and in...

Page 143: ... decide whether the new Web pages automatically download to your computer You can save connection time and expense by having your subscriptions downloaded so that you can read them offline later at your leisure DEFINITION Download means to transmit a file over a network to another computer In a communications session download means receive upload means transmit Offline means not connected to the c...

Page 144: ... Customize to see subscription options The Subscription wizard starts 5 Follow the on screen instructions TECHNICAL NOTE If you are not connected to the Internet when the Subscription wizard starts Windows runs the Internet Connection wizard before the Subscription wizard To update subscriptions to all Web sites click My Computer point to Favorites then click Update All Subscriptions To view your ...

Page 145: ...cess the Internet or to communicate with another computer at a remote site If you are having troubleconnectingthrough the modem you may need to determine the current COM port name and possibly change it Determining the COM Port Your modem is connected to one of the computer s COM communications ports The default setting for the built in modem is COM2 DEFINITION Although the terms are often used in...

Page 146: ... and then click More Info to run the Windows Modem Diagnostics TECHNICAL NOTE Windows 98 Second Edition communicates with the modem and displays identifying information reported by the modem If Windows 98 Second Edition cannot communicate with the modem it displays an error message If this happens consult the troubleshooting sections of your modem and Windows 98 Second Edition documentation 7 Clic...

Page 147: ...nd Windows NT documentation 4 Click OK to close the Modem Properties dialog box 5 Close Control Panel Transferring files to another computer One method for transferring files is to write them to a diskette and read them into another computer The drawback to this method is that a high density diskette can only hold 1 44 MB To transfer a large amount of information between computers you can use the ...

Page 148: ...I CD ROM drive Use the optional Multimedia Port Replicator You can install a CD ROM or DVD ROM drive in the Multimedia Port Replicator s SelectBay Connect to a network You can access your Recovery and Configuration Builder CD by connecting your computer to the office network You then can upload the files on the CD from another computer with a CD ROM drive onto a network server and download the fil...

Page 149: ...lick Start on the taskbar 6 Go to Programs and click Accessories 7 Click the Direct Cable Connection icon The Direct Cable Connection dialog box appears Yourcomputerwillbe the guest computer Thecomputer with the CD ROM drive is the host computer 8 Click Next and follow all instructions until you have completed the setup 9 Repeat steps 6 through 8 on the other computer 10 Load the Recovery and Conf...

Page 150: ...the computer Using external speakers or headphones Instead of using the internal speaker you can connect headphones or a pair of external stereo speakers TECHNICAL NOTE Use amplified speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack...

Page 151: ...er sound source to the microphone jack Using an external microphone with Windows 98 Second Edition 1 Connect an external microphone to the computer 2 Click Start point to Programs Accessories Entertainment then click Sound Recorder Sample Sound Recorder screen 3 Click the Record button 4 Speak normally into the microphone Note You can only record 60 seconds at a time 5 When you have finished recor...

Page 152: ...k Start point to Programs Accessories Entertainment then click Sound Recorder 2 In the Sound Recorder window click Edit then click Audio Properties 3 In the Audio Properties dialog box adjust the Recording Volume Preferred device and Preferred quality 4 Click OK Your new settings take effect the next time you record Using an external microphone with Windows NT To record sounds using the microphone...

Page 153: ... if you will be away from your computer for an extended time Restarting from Shut down uses the most time and battery power When starting up again the system does not automatically open programs and files you were previously using Hibernation mode Windows 98 Second Edition NOTE Windows NT does not support Hibernation mode Suspend Resume mode is to be used in place of Standby command Hibernation mo...

Page 154: ...ing from Standby because information is being retrieved from the hard disk instead of memory When starting up again the computer returns to the status in which you left it including all open programs and files you were using Standby command Windows 98 Second Edition NOTE Windows NT does not support the Standby command Use Suspend Resume mode in its place The Standby command puts the computer into ...

Page 155: ... to power down your computer save your files and make sure the disk activity lights are off If you change your mind and decide to continue working after all wait a few seconds before turning the computer on again Using Suspend Resume memory mode Windows NT Suspend Resume memory mode is a Toshiba utility that maintains the operating state of your computer in memory while the computer is off With Su...

Page 156: ...uter while a storage device is being accessed If you suspend the computer and decide to continue working wait a few seconds before turning the computer on again Automatically enter Suspend Resume memory mode after being idle for a set amount of time Under normal conditions a fully charged battery will sustain Suspend Resume memory mode for about two days If the computer displays WARNING RESUME FAI...

Page 157: ...elect Shut down from the drop down menu then click OK Shut Down Windows dialog box Windows 98 Second Edition The computer shuts down completely If you are using Windows NT click Start Shut Down select Shut down the computer from the drop down menu then click Yes Shut Down Windows dialog box Windows NT The computer shuts down completely ...

Page 158: ...ure in Toshiba s Power Saver utility 1 Open the Start menu point to Settings then click Control Panel 2 If the Toshiba Power Saver icon is not present click View all control panel options on the left side of the panel 3 In the Control Panel window double click the Power Saver icon 4 In the Running on batteries area click the Detailsbutton then select the System Power Mode tab The System Power Mode...

Page 159: ...nel 6 Click Override all Modes with settings here 7 In the Set to range dialog box do one of the following Click DC only for the settings to apply only when you are using battery power Click All for the settings to apply whether you are using battery power or outlet power 8 Click OK 9 Click OK again then close the Control Panel NOTE For more information about the Power Saver utility see Using Powe...

Page 160: ...support Hibernation mode Suspend Resume mode is to be used in place of Standby command To power down the computer using the Hibernation option 1 Open the Start menu Start menu 2 Click Hibernate The computer saves the status of the system including all open programs and files to the hard disk and then powers down completely ...

Page 161: ...on the left side of the panel 3 In the Running on batteries area click the Detailsbutton then select the System Power Mode tab 4 Select Hibernation for the options you want When I press the power button Set this option to Hibernation for the computer to go into Hibernation mode when you press the power button When I close the lid Set this option to Hibernation for the computer to go into Hibernati...

Page 162: ... using If you put the computer in Hibernation mode by closing the display panel you can start it again by opening the display panel Using Standby Windows 98 Second Edition NOTE Windows NT does not support the Standby command Use Suspend Resume mode in its place To power down the computer using the Standby command click Start Shut Down select Stand by then click OK Shut Down Windows dialog box The ...

Page 163: ...the panel 3 In the Running on batteries area click the Detailsbutton then select the System Power Mode tab 4 Select Standby for the options you want When I press the power button Set this option to Standby for the computer to go into Standby mode when you press the power button When I close the lid Set this option to Standby for the computer to go into Standby mode when you close the display panel...

Page 164: ...nagement on page 174 Starting again from Standby mode To start up the computer from Standby mode press the power button until the on off light changes to green The computer returns to the screen you were using If you put the computer in Standby mode by closing the display panel you can start it again by opening the display panel NOTE If you power down using the Standby command and the battery disc...

Page 165: ... system details set additional options or change default options This chapter describes the utilities supplied by Toshiba Fn esse Toshiba Services Toshiba Hardware Setup TSETUP Power Saver The Power Management Properties dialog which Toshiba has added to the Power Management utility in Windows 98 Second Edition This chapter also explains how to set and use passwords to protect your system and data...

Page 166: ...m to quickly access your programs and files With Fn esse you can assign an Fn key combination to Open a program Open a file in its associated program Display a customized folder of Windows programs and or files from which to choose Fn esse also has several keys known as hot keys that perform preassigned operations For more information see Hot Keys on page 233 You can assign any key that is not ass...

Page 167: ...rag and drop To assign a key to a program or document 1 Start both Fn esse and Windows Explorer or the program supporting drag and drop 2 Resize the Explorer window so that you can see both the Fn esse keyboard and Explorer at the same time 3 In the Explorer window highlight the program or document file you wish to assign to a key 4 Click and hold the primary button as you drag the highlighted ite...

Page 168: ... Using the pointing device move the cursor over the desired key and press the secondary button The Assignment Type dialog box appears HINT If you are making a direct key assignment complete step 3 If you are making a popup assignment complete step 4 3 To make a direct key assignment select Direct to display the Add Edit Command dialog box Enter the Description Command Line and Working Directory fo...

Page 169: ...s the appropriate key from within any Windows program Viewing existing key assignments To view the existing key assignments choose Assignments from the Fn esse keyboard Fn esse displays the Function Key Assignments dialog box This box lists all the key assignments and the program or document to which each key is assigned To view items in a popup list click the Expand popup lists check box Changing...

Page 170: ...t easy to change your shutdown mode or power settings To enable or disable hot key services 1 Open the Start menu point to Settings then click Control Panel 2 In the Control Panel window double click the Toshiba Services icon then click the Hotkey tab Toshiba Services Hotkey dialog box 3 Select or clear the check box for each hot key you want to enable or disable then click OK ...

Page 171: ...e Toshiba configuration management tool available through Windows Hardware Setup in Windows To access Hardware Setup in Windows 98 Second Edition go to Start Settings Control Panel Double click the Toshiba Hardware Setup icon The HW Setup dialog box appears Sample HW Setup ...

Page 172: ... CPU Frequency Mode to either Dynamically Switchable Always High or Always Low Dynamically Switchable This mode is the default setting for your computer AC Power If your computer is connected to the AC adapter the CPU mode is set to high for faster processing Battery Power If your computer is running on battery power theCPU modeis set to low for slower processing Switching the CPU to low allows yo...

Page 173: ...at function Any options that you change will become default settings when you restart your system TSETUP TSETUP is much like Toshiba Hardware Setup but it is MS DOS based To access TSETUP during system boot 1 Turn off the computer 2 Hold down the Esc key and turn on the computer 3 When you receive the message Check system Then press F1 key press F1 To access TSETUP from Windows 98 Second Edition 1...

Page 174: ...n the computer reboots Using Power Management Your operating system includes a power management utility that allows you to change many of your default power settings NOTE For Windows 98 Second Edition Toshiba recommends that you use the Microsoft Power Manager to set the Hibernation option only For other Windows 98 Second Edition and Windows NT power saving options use the Toshiba Power Saver util...

Page 175: ...s settings for each mode or create your own mode To access Power Saver Properties in Windows 98 Second Edition 1 Open the Start menu point to Settings click Control Panel 2 In the Control Panel window double click the Power Saver icon A dialog box appears advising you to use Power Saver to adjust the computer s power management settings Power Management Advisory dialog box 3 Click OK to close the ...

Page 176: ...r enhances your computer s power management capabilities Power Save Modesis a series of settings for power management You can change which mode your computer uses settings for each mode or create your own mode To access Power Saver utility in Windows NT 1 Open the Start menu point to Settings then click Control Panel 2 Double click Power Saver icon The Power Save Properties window appears with the...

Page 177: ...rent modes for battery operation and for AC adapter operation Full Power mode Does not perform power saving This mode is the default for AC adapter operation High Power mode Saves power with a minimum sacrifice of performance Medium Power mode Saves power with a moderate sacrifice of performance It is the default for battery operation Low Power mode Saves maximum power Power saving has a higher pr...

Page 178: ...Mode Setup dialog box allowing you to alter the detailed settings of the power saving mode you selected Auto Power On tab Windows NT only To configure your computer to automatically turn itself on at a specific date and time enter the date and time you wish the computer to turn on Setting user passwords Setting a password lets you leave your computer secure in the knowledge that nobody can access ...

Page 179: ... the computer To use an instant password press Fn then press F1 This freezes the keyboard and AccuPoint II and blanks the screen An instant password has no effect on an optional serial mouse or trackball 1 To unlock your system do one of the following If you have not registered a user password press Enter If you have registered a user password press Enter Type your password then press Enter If you...

Page 180: ...ECHNICAL NOTE You have three tries to enter the correct password After an incorrect try an Incorrect Password dialog box will appear Click OK to reenter the password After three incorrect tries the message Sorry access denied Reboot is required to regain access appears You will need to turn off the computer then reboot 5 Click Exit To delete a user level password in Windows NT 1 Click Start point ...

Page 181: ...and later forget the password or lose your password diskette YOU WILL NEVER BE ABLE TO ACCESS YOUR HARD DISK AGAIN Toshiba is not responsible for any data loss lack of use inability to access the hard disk drive or any other loss to you or any other person or organization that results from an inaccessible hard disk drive This section describes how to set up and delete a hard disk drive password an...

Page 182: ...without setting a hard disk drive password click Cancel 6 Click User The User Password dialog box appears 7 Click Register The Register Password dialog box appears listing all the unregistered hard disk drives available for password assignments 8 Select one or more of the hard disk drives listed by clicking in the box next to the drive To use the same password for all drives click the box next to ...

Page 183: ...or the last time that you are about to register a password Read the warning carefully HINT To exit without setting a hard disk drive password click Cancel 14 Choose whether or not to register the password Click Yes to register the password Click No to cancel the password registration The HDD Password utility registers the password If you chose to register a different password for each drive the HD...

Page 184: ...e click the HDDPWD folder Windows 98 Second Edition The right side of the Explorer window displays the HDD Password program file hddpwd32 exe Windows NT The right side of the Explorer window displays the HDD Password program file hddpwdNT exe 4 If you are using Windows 98 Second Edition double click the hddpwd32 exe file If you are using Windows NT double click the hddpwdNT exe file A warning dial...

Page 185: ...age Enter the password for 10 Type the password for the drive shown in the dialog box then click OK A warning box appears offering you one chance to cancel the deletion process HINT Clicking Cancel cancels the deletion process for the current drive and starts the deletion process for the next selected drive 11 Click Yes After all the selected drives have been processed the Delete User Password dia...

Page 186: ... A supervisor password prevents other users from changing hardware configuration options Setting a supervisor password in Windows 98 Second Edition 1 Click Start then click Shut Down The Shut Down Windows dialog box appears 2 Select Restart the computer in MS DOS mode and click Yes 3 At the C prompt type dos svpw and press Enter This message appears SUPERVISOR PASSWORD Not Registered Do you want t...

Page 187: ...word the utility exits to the system prompt without setting a supervisor password 7 Press Ctrl Alt and Del simultaneously to return to Windows 98 Second Edition Setting a supervisor password in Windows NT 1 Click Start then click Shut Down The Shut Down Windows dialog box appears 2 Select Shut down the computer then click Yes Windows NT shuts down and the computer turns itself off 3 Connect your d...

Page 188: ...ity main menu appears 6 Use the arrow keys to select Exit to DOS 7 At the A prompt type c toshiba svpw and press Enter The following message appears SUPERVISOR PASSWORD Not Registered Do you want to register the supervisor password Y N 8 Type Y to set a supervisor password The following prompt appears Enter Password 9 Type in a password of up to 10 characters and press Enter The following prompt a...

Page 189: ...Second Edition 1 Click Start then click Shut Down The Shut Down Windows dialog box appears 2 Select Restart the computer in MS DOS mode and click Yes 3 At the C prompt type dos svpw and press Enter This message appears SUPERVISOR PASSWORD Registered Do you want to delete the supervisor password Y N 4 Type Y This prompt appears Enter Password 5 Enter the password and press Enter If the password is ...

Page 190: ... down the computer then click Yes Windows NT shuts down and the computer turns itself off 3 Connect your diskette drive For instructions see Using the external USB diskette drive on page 106 4 Insert the Toshiba Companion Diskette into the diskette drive and turn on the computer After a few minutes a Welcome screen appears 5 Press Enter The Toshiba Companion Utility main menu appears 6 Use the arr...

Page 191: ...ERVISOR PASSWORD Not Registered If the password is incorrect the following message appears Password verify error Do you want to retry Y N 11 Type Y and reenter the password 12 Enter the password and press Enter NOTE After three attempts to enter the correct password the utility exits to the system prompt without deleting the supervisor password 13 Press Ctrl Alt and Del simultaneously to return to...

Page 192: ...192 Toshiba Utilities Using a supervisor password Blank Page ...

Page 193: ...the manufacturer of a software program This chapter aims to help you solve many problems by yourself It covers the problems you are most likely to encounter For further assistance and solutions use Toshiba s support tool VirtualTech to help diagnose and solve possible problems If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter ...

Page 194: ...ation If a program has stopped responding the words not responding appear beside its name in the list 2 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with step 3 3 Close the remaining programs one by one by selecting the program name then End Task 4 Click Shut Down Windows 98 Second Edition displays ...

Page 195: ...olve your problem 2 Press Ctrl and c simultaneously to copy the text to the clipboard 3 Open Notepad click Start point to Programs then point to Accessories and click Notepad 4 Press Ctrl and v simultaneously to paste the details into Notepad 5 Add a paragraph break and type some notes describing what you were doing when you received the message 6 Save the file and refer to it when you contact the...

Page 196: ...ck OK 2 At the DOS prompt enter the command c dos tsetup 3 Using the arrow keys highlight Battery Save Mode then choose User Settings from the drop down list 4 Set CPU Sleep mode to Disabled 5 Click End then enter Y to save your changes and exit from TSETUP 6 Type Exit to return to Windows 98 Second Edition If the problem continues contact the manufacturer of the program Problems when you turn on ...

Page 197: ...s NT Workstation 4 0 then press Enter 2 When prompted to press the spacebar press the spacebar to invoke the Hardware Profile Last Known Good Menu 3 Press L to switch to the last known good configuration then press Enter The computer is not accessing the hard disk or the diskette drive Your computer normally loads Windows from the hard disk If you have a hard disk problem you will not be able to s...

Page 198: ...m is not working correctly For example Windows 98 Second Edition fails to start after the Starting Windows 98 message appears Windows 98 Second Edition takes a long time to start Windows 98 Second Edition responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as installing a ...

Page 199: ... only TECHNICAL NOTE If your computer is connected to a network the Startup menu may display different versions of Safe mode Normal Selecting Normal starts Windows 98 Second Edition under normal conditions Start the computer in Normal mode when there are no apparent problems with the system Logged Bootlog txt Selecting Logged starts Windows 98 Second Edition under normal conditions and creates a h...

Page 200: ...e caused Windows 98 Second Edition or a device to fail For example if you choose a resolution that is not supported by the display the operating system will have a problem starting correctly Safe mode bypasses the setting and allows you to change the resolution to one supported by the display Once you have done this Windows 98 Second Edition will start correctly Other problems may involve a device...

Page 201: ... same holds true for the System Ini and Win Ini files TECHNICAL NOTE Programs and devices that are backward compatible are designed to work with older operating systems and other programs For example many features of Windows 98 Second Edition are backward compatible with earlier versions of Windows This lets you use older programs with Windows 98 Second Edition Most of the information contained in...

Page 202: ...file system manager Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include modem speed timeofday when everyone else is surfing your access can be slow and popularity of the site If accessing a particular site is very slow try later My browser can t find the URL address I typed in Make sure you separated the domai...

Page 203: ...mmon computer problems For instance if you are having difficulty setting up a new printer the Print troubleshooter can walk you through the setup process step by step Troubleshooters are available through Windows Help and they are constantly updated and supplemented on the Microsoft Support Online Web site You can connect to Support Online by clicking the Web Help button in Windows Help or by conn...

Page 204: ...nd all previously connected devices work The device most recently connected to the system is the one most likely to be causing a hardware conflict Resolving hardware conflicts on your own Computer components need resources to accomplish a task A device such as a CD ROM drive or a modem needs a channel to the computer s Central Processing Unit CPU It also needs a direct channel to the computer s me...

Page 205: ...matically assign system resources to Plug and Play compliant devices In theory if every device connected to the computer is Plug and Play compliant no two devices will compete for the same system resources Plug in the device and turn on your computer Windows98 Second Edition automatically sets up your system to accommodate the new device If you install an older legacy device that Windows 98 Second...

Page 206: ... default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them NOTE Windows NT does not have Device Manager Disabling a device in Windows 98 Second Edition 1 Click the My Computer icon with the secondary button then click ...

Page 207: ...type 4 To view the properties double click the device The Device Properties dialog box opens providing various tabs from which to choose Some of the common ones are The General tab which provides basic information about the device The Resources tab which lists the resources assigned to the device If you have a device conflict it is shown in the Conflicting device list The Drivers tab which display...

Page 208: ...ry card eliminates the error the memory card may be faulty If the error recurs without the memory card installed the error is not caused by the memory card Power and the batteries Your computer receives its power through the AC adapter and power cable or from the system batteries main battery optional high capacity battery and real time clock RTC battery Power problems are interrelated For example...

Page 209: ...let the main battery reach room temperature and try again If the main battery has completely discharged it will not begin charging immediately Leave the AC adapter and power cable connected wait 20 minutes and see whether the main battery is charging If the main battery light is glowing after 20 minutes let the computer continue charging the main battery for at least another 20 minutes before you ...

Page 210: ...rn off the numeric keypad light If the problem occurs when both the keypad overlays are off make sure the software you are using is not remapping the keyboard Refer to the software s documentation and check that the program does not assign different meanings to any of the keys You have connected an external keyboard and Windows 98 Second Edition displays one or more keyboard error messages If you ...

Page 211: ...may affect the AccuPoint II In addition Your finger slides off the AccuPoint II easily If the AccuPoint II cap is oily remove the cap and clean it with a cotton swab dipped in rubbing alcohol To remove the cap 1 Firmly grasp the cap and pull it straight up Removing the AccuPoint II cap 2 After cleaning the cap position it on the peg and press it into place NOTE The peg is square so be careful to a...

Page 212: ...usly once If this does not correct the problem press Fn and F5 simultaneously again to return the display priority to its previous setting If you are using an external monitor Check that the monitor is turned on Check that the monitor s power cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the...

Page 213: ...t to Simultaneous and the external display device does not work Make sure the device is capable of displaying at resolutions of 1024 x 768 or higher Devices that do not support this resolution will only work in Internal External mode Disk drive problems Problems with the hard disk or with the external USB diskette drive usually show up as an inability to access the disk or as sector errors Sometim...

Page 214: ... can also save a copy of your disk configuration information This information is useful in recovering boot records To check a volume for errors 1 Click Start then point to Programs 2 Point to Administrative Tools then click Disk Administrator The Disk Administrator displays the primary partition and volumes on your disk s 3 Click the partition you want to check for errors 4 Click Properties or sel...

Page 215: ... This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs A diskette will not go into the diskette drive You may already have a diskette in the drive Make sure the drive is empty You may be inserting the diskette incorrectly Hold the disk with the hub side facing down and insert it so that the m...

Page 216: ...ng Microsoft DirectShow is not installed properly on the system Reinstall MicrosoftDirectShow version 6 0 or higher available from the Microsoft Web site No audio subsystem could be found for playback There is a problem with the audio card or audio component within the system The problem may be There is no audio card The audio card is faulty The wrong audio card is installed in the system There is...

Page 217: ... unclassified Report the problem and any error code to your supplier s Technical Support This is usually a rare title specific problem There is a problem with the copy protection system within the DVD ROM drive Playback cannot continue The DVD ROM drive failed to authenticate authorize playback of the DVD disc There may be a problem with the DVD ROM drive Try to play another disc Contact your supp...

Page 218: ...for the Record Monitor feature in the Recording Control Utility default Off or the Mute feature in the MixerUtility default Enabled may cause feedback Revert to the default settings PC Card problems PC Cards PCMCIA compatible include many types of devices such as a removable hard disk additional memory fax modem or pager Most PC Card problems occur during installation and setup of new cards If you...

Page 219: ...s 98 Second Edition does not have built in drivers for your PC Card and the card did not come with a Windows 98 SecondEditiondriver itmaynot workunder Windows 98Second Edition Contact the manufacturer of the PC Card for information about using the card under Windows 98 Second Edition PC Card checklist Make sure the card is inserted properly into the slot See Inserting a PC Card on page 123 for mor...

Page 220: ...orking hangs when you insert a PC Card The problem may be caused by an I O input output conflict between the PCMCIA socket and another device in the system Use Device Manager to make sure each device has its own I O base address See Fixing a problem with Device Manager on page 206 for more information Since all PC Cardsshare the same socket each card is not required to have its own address Hotswap...

Page 221: ...er plugged in for about seven hours with the power turned off The problem may also be caused by a conflict with any additional memory in your system Removing a malfunctioning card inserting it again and reinstalling it using the procedure in Inserting a PC Card on page 123 can correct many problems A PC Card error occurs Reinsert the card to make sure it is properly connected If the card is attach...

Page 222: ...alled the proper printer drivers as shown in Setting up a printer on page 55 You may have connected the printer while the computer is on Turn off the computer and the printer Turn the printer back on make sure it is on line then turn the computer back on Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file prints correctly th...

Page 223: ...up to transmit at 300 1200 2400 4800 9600 14400 28800 33600 bps bits per second or higher Refer to the program s documentation and the modem manual for information on how to change these settings The modem is on set up properly and still will not transmit or receive data Make sure the line has a dial tone Connect a telephone handset to the line to check this The other system may be busy or off lin...

Page 224: ...ms as well as your data files If something goes wrong that requires you to format your hard disk and start again reloading all your programs and data files from a backup will save time Read the user s guides It s very difficult to provide a fail safe set of steps you can follow every time you experience a problem with the computer Your ability to solve problems will improve as you learn about how ...

Page 225: ...rmation Provide a real time view of your machine s condition and running applications VirtualTech can take up to 10 snapshots of your applications to ensure you can restore your configuration and replace or repair damaged files Check and inform you of any updates whenever you go online To load an update click yes Run a detailed system report that harvests and compiles your system s hardware and so...

Page 226: ... 98 Second Edition documentation If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult your network administrator Consult your authorized Toshiba representative who is your best source for current information Contacting Toshiba If you still need he...

Page 227: ...nvolved in the problem along with its installation diskettes or CD ROM Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba InTouch Center Within the United States at 800 457 7777 Outside the United States at 949 859 4273 Other Toshiba Internet Web sites www toshiba com Worldwide Toshiba corporate site ww...

Page 228: ...lgium B V Excelsiorlaan 40 B 1930 Zaventem Belgium Brazil Semp Toshiba Informática Silveria Rodrigues 52 05047 000 Sao Paulo SP Brazil Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada Central America Caribbean TechData Latin America 8501 NW 17th Street 101 Miami FL 33126 United States Chile CHS Promark Chile Ltda J Joaquin Aguirre Luco 1339 Huechuraba Santiago Chile Colom...

Page 229: ...55 Regensburg Germany Greece Ideal Electronics S A 109 Syngrou Avenue 176 71 Kalithea Athens Greece Hungary Technotrade Kft Öv utca 185 1147 Budapest Hungary Ireland Same as United Kingdom Italy Progetto Elettronica 92 s r l Viale Certosa 138 20156 Milano Italy Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Luxembourg Same as Belgium Mexico Toshiba de Mexico P...

Page 230: ...u PNG Pty Ltd P O Box 4952 Boroko NCD Papua New Guinea Poland TECHMEX S A ul Partyzantów 71 43 316 Bielsko Biala 01 059 Warszawa Poland Portugal Quinta Grande Assisténcia Técnica Informática Lda Av Moinhos no 15A Ur Quinta Grande 2720 Alfragide Portugal Slovakia HTC s r o Kukucinova 26 831 03 Bratislava Slovakia Slovenia Inea d o o Ljubljanska 80 1230 Domzale Slovenia Spain Toshiba Information Sys...

Page 231: ...Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge KT15 2UL United Kingdom United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Venezuela InterPC de Venezuela Esquina Calle 4 y Calle 8 Edificio Tepal Piso 3 La Urbina Caracas 1073 Venezuela ...

Page 232: ...232 If Something Goes Wrong Toshiba s worldwide offices Blank Page ...

Page 233: ... To start work again if you haven t registered a password press Enter If you have registered a user password press Enter type your password and press Enter again For more information about the instant password see Setting user passwords on page 178 Fn This hot key displays the battery save pop up window when enabled and cycles through the battery save modes Full Power Low Power and User Settings F...

Page 234: ...the Shutdown modes are Standby Hibernate and Shutdown If Hibernate support is disabled the choices are Standby and Power Off To enable disable Hibernation mode see Powering down the computer on page 153 The Shutdown modes in Windows NT are Shutdown and Suspend Resume Memory Sample shutdown modes window Windows NT Fn This hot key cycles the alarm volume through Off Low Medium and High Off is always...

Page 235: ...rough these display options built in display only external monitor only and simultaneous display Fn This hot key turns the cursor control overlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off F5 F10 F11 F12 ...

Page 236: ...236 Hot Keys Keyboard Blank Page ...

Page 237: ...eatures of your computer and any external devices that come with the system Technology and processor Microprocessor Mobile Pentium III 700 MHz processor featuring Intel SpeedStep technology Processor L1 cache 32 KB internal L1 cache 16 KB instruction 16 KB data Processor L2 cache 256 KB on die Front side bus 100 MHz System bus 33 MHz PCI V2 2 ...

Page 238: ...ntegrated drive 20 0 GB capacity with Enhanced IDE ATA 5 interface GB means 1 billion bytes 3 5 inch diskette drive External USB diskette drive Display panel 11 3 inch measured diagonally Polysilicon TFT active matrix color LCD displaying up to 16 million colors at 1024 x 768 resolution Video controller S3 Savage IX controller with 8 MB internal video memory Keyboard Enhanced 84 key keyboard emula...

Page 239: ...ng downloads Actual data transmission speeds will vary depending on line conditions PC Card slots Two 32 bit CardBus ready PC Card slots let you install an optional PORT Noteworthy PC Card CD ROM or any other two Type II PC Cards or one Type III PC Card Maximum slot thickness 5 mm Two spacekeeping PC Card dust covers Microphone jack 3 5 mm mini monaural microphone jack Headphone jack 3 5 mm mini h...

Page 240: ... mAh 6 cell battery pack Over 2 5 hours duration in Full Power mode Recharge time varies with the mode of the battery and whether the computer is on or off The main battery takes up to 3 hours to recharge with the computer off and up to 6 hours to recharge with the computer on RTC battery Internal RTC battery provides power for the internal real time clock and calendar Intelligent power supply Det...

Page 241: ...toalocalprinter or other parallel device Serial port High speed serial port 16550 UART compatible lets you connect a serial mouse serial printer or other serial device Monitor port SVGA port lets you connect an external monitor Network port RJ45 connector for connecting the computer to an Ethernet LAN USB port Universal Serial Bus port provides an additional USB connection the port is currently US...

Page 242: ... or visit www toshibaaccessories com Weight 3 4 lbs 1 55 Kg with main battery pack Size width x depth x height 10 3 inches x 9 1 inches x 1 inch 262 mm x 231 mm x 26 mm Operating Nonoperating Ambient Temperature 41 to 95 degrees F 5 to 35 Degrees C 4 to 149 degrees F 20 to 65 degrees C Relative Humidity 20 to 80 percent non condensing 10percentto90percent non condensing Altitude from sea level 197...

Page 243: ...ether with the main battery pack powers the computer for up to a total of 8 hours Additional main battery packs Removable rechargeable lithium ion 3 000 mAh battery pack Cable PORT Noteworthy Computer Lock cable to deter computer theft I O Adapter Provides these ports PS 2 compatible mouse keyboard parallel serial monitor SVGA USB DC IN Multimedia Port Replicator Provides an Ethernet module one Ty...

Page 244: ...or s SelectBay CD ROM drive CD ROM drive kit to fit the Multimedia Port Replicator s SelectBay PORT Noteworthy PC Card CD ROM drive DVD ROM drive DVD ROM drive kit to fit the Multimedia Port Replicator s SelectBay PORT Noteworthy PC Card DVD ROM drive Carrying case Sturdy fabric or leather carrying case protects the computer while traveling ...

Page 245: ...ether the mode is text or graphics Resolution is the measure of the screen s dimensions in terms of horizontal and vertical pixels in graphics modes or rows and columns of characters in text modes Grid is the default number of pels per character LCD Colors is the maximum number of simultaneous colors or shades of gray that the mode can display on the built in screen CRT Colors is the maximum numbe...

Page 246: ...6 256K 9 x 16 16 256K 31 5 KHz 70 Hz 4 5 VGA Graph 320 x 200 8 x 8 4 256K 8 x 8 4 256K 31 5 KHz 70 Hz 6 VGA Graph 640 x 200 8 x 8 2 256K 8 x 8 2 256K 31 5 KHz 70 Hz 7 VGA Text 80 x 25 9 x 14 Mono 9 x 14 Mono 31 5 KHz 70 Hz 7 VGA Text 80 x 25 9 x 16 Mono 9 x 16 Mono 31 5 KHz 70 Hz D VGA Graph 320 x 200 8 x 8 16 256K 8 x 8 16 256K 31 5 KHz 70 Hz E VGA Graph 640 x 200 8 x 8 16 256K 8 x 8 16 256K 31 5...

Page 247: ... 85 Hz 28 SVGA Graph 1280 x 102 8 x 16 16 256K virtual 8 x 16 16 256K 35 5 KHz 87 Hz 30 SVGA Graph 640 x 480 8 x 16 256 256K 8 x 16 256 256K 31 5 KHz 60 Hz 37 6 KHz 75 Hz 43 2 KHz 85 Hz 32 SVGA Graph 800 x 600 8 x 16 256 256K 8 x 16 256 256K 37 9 KHz 60 Hz 46 9 KHz 75 Hz 53 7 KHz 85 Hz 34 SVGA Graph 1024 x 768 8 x 16 256 256K virtual 8 x 16 256 256K 35 5 KHz 87 Hz 48 5 KHz 60 Hz 60 KHz 75 Hz 68 8 ...

Page 248: ... 600 8 x 16 32K 32K 8 x 16 32K 32K 37 9 KHz 60 Hz 46 9 KHz 75 Hz 53 7 KHz 85 Hz 43 SVGA Graph 800 x 600 8 x 16 64K 64K 8 x 16 64K 64K 37 9 KHz 60 Hz 46 9 KHz 75 Hz 53 7 KHz 85 Hz 44 SVGA Graph 1024 x 768 8 x 16 32K 32K virtual 8 x 16 32K 32K 35 5 KHz 87 Hz 48 5 KHz 60 Hz 45 SVGA Graph 1024 x 768 8 x 16 64K 64K 8 x 16 64K 64K 35 5 KHz 87 Hz 48 5 KHz 60 Hz 46 SVGA Graph 1024 x 600 32K 32K 32K 32K 48...

Page 249: ... KHz 85 Hz 52 SVGA Graph 800 x 600 8 x 16 16M 16M 8 x 16 16M 16M 37 9 KHz 60 Hz 46 9 KHz 75 Hz Resolution Internal display only External display only Simultaneous display 640 x 480 Cropped image Full screen Differs 800 x 600 Full screen Full screen Differs 1024 x 768 Virtual mode Full screen Virtual mode on internal display full image on external display 1280 x 1024 Virtual mode Full screen Virtua...

Page 250: ...250 Video Modes Blank Page ...

Page 251: ...ersal power supply you can use worldwide This appendix shows the shapes of the typical AC power cable connectors for various parts of the world USA and Canada UL approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Page 252: ...252 Power Cable Connectors Blank Page ...

Page 253: ...s user s guide AC alternating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc read write memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current ...

Page 254: ...CC Federal Communications Commission FIR fast infrared GB gigabyte HDD hard disk drive HTML Hypertext Markup Language I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integration MB megabyte MIDI Musical Instrument Digital Interface PC personal computer PCI Perip...

Page 255: ...nsistor TFT for each cell This type of display works well with notebook computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates...

Page 256: ... eight bits is a byte See also byte bits per second bps A way of measuring the speed at which information is passed between two devices The basic measure used in modem communications bps is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initia...

Page 257: ...y letter number or symbol you can use on the computer Some characters are non printing characters such as a paragraph break in a word processing program A character occupies one byte of computer storage chip A small pieceofsilicon containingcomputerlogicandcircuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the...

Page 258: ...setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers diskdrives andmodemsareexamples of devices device driver A program called a driver that permits a computer to communicate with a device dialog box An on screen window displayed by the operating systemor a program giving a direction or requesting in...

Page 259: ...trol button or mouse button rapidly twice without moving the AccuPoint II or mouse In Windows this refers to the primary AccuPoint II control button or left mouse button unless otherwise stated double density diskette A 3 5 inch diskette that can hold up to 720 KB ofinformation half the capacity of a high density diskette See also diskette high density diskette download 1 In communications to rece...

Page 260: ...nsion See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for program files and hlp for help files See also file name folder Also called directory A container for organizing files saved to a disk A folder is symbolized on screen by a graphical image icon of a file folder ...

Page 261: ...you turn on the computer again your work is returned to the same state it was when the computer was turned off See also Standby Suspend high density diskette A 3 5 inch diskette that holds 1 44 MB of data See also diskette hot key 1 A feature in which certain keys in combination with the Fn key can set system options or control system parameters such as the battery save mode 2 A key or combination...

Page 262: ...ic current passes through the electrodes the molecules in the liquid form a crystalline pattern that polarizes the light passing through it A filter over the electrodes permits only non polarized light to pass to the surface of the display creating light and dark pixels load To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical ...

Page 263: ...e MIDI N network A collection of computers and associated devices that are connected by communications facilities A network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non interlaced A method of refreshing a computer screen in which each pixel of every line is refreshed as the electron beam scans across and down the screen Compa...

Page 264: ... s CPU pixel Short for picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with peripheral devices When capitalized refers to a standard that when followed by a device manufacturer allows a PC to configure itself automatically to work with the device pointing device Any devic...

Page 265: ...the operating system without turning the computer off See also boot RJ11 A modular connector used on most U S telephone systems and direct connect modems The RJ11 connector is a 6 wire connector ROM read only memory Non volatile memory that can be read but not written to By non volatile we mean that information in ROM remains whether or not the computer is receiving power This type of memory is us...

Page 266: ...letter followed by a greater than sign indicating where users are to enter commands T TFT display See active matrix display U universal serial bus USB A serial bus that supports a data transfer rate of up to 12 Mbps 12 million bits per second USB can connect up to 127 peripheral devices through a single all purpose USB port USB allows hot swapping of peripherals See also bus hot swapping serial up...

Page 267: ... AT T WorldNet Service 78 audio WAV digital wave files 151 B battery additional packs 83 charge indicator light 86 charge low alarm 89 charging 57 charging before use 42 charging main 83 84 charging RTC 85 connecting the optional high capacity battery 95 conserving power 88 descriptions 82 indicator light 33 51 installing optional high capacity battery 94 low charge 87 main battery power status 84...

Page 268: ...sktop Classic style 137 custom settings 138 styles 136 Web style 136 Device Manager check change device properties 206 disabling a device 206 digital audio WAV files 151 Digital Subscriber Lines DSL 78 dimensions 242 Direct Cable Connection software 148 Direct Memory Access DMA 205 diskette care of 73 copying documents to 72 copying files 72 inserting and removing 72 printing your work 71 protecti...

Page 269: ... 167 using the keyboard or pointing device 168 changing removing key assignments 169 H hard disk drive backing up 224 indicator light 33 light 52 specifications 238 hardware conflicts DMA assignments 205 Interrupt ReQuest IRQ Channel 204 Plug and Play 205 resolving 205 Hardware Setup 171 headphones 150 jack 28 Hibernation mode 154 160 default 88 restarting 154 hot key alarm volume 234 battery save...

Page 270: ...145 function keys 63 hotkeys 233 layout 62 numeric overlay 65 port 35 106 port for external 105 specifications 238 Windows special function keys 64 L LAN Port Replicator 34 102 connecting a parallel printer 115 connecting a PS 2 mouse 113 monitor port 102 network access 75 parallel port 102 PS 2 port 102 serial mouse connecting 102 specifications 241 LCD panel automatic power off 90 closing 58 scr...

Page 271: ...l USB diskette drive 42 high capacity battery pack 42 memory modules 43 Noteworthy computer lock cable 60 printer 42 PS 2 compatible mouse 42 PS 2keyboard 42 USB keyboard 42 USB mouse 42 optional devices 242 battery packs 243 CD ROM drive 244 I O Adapter 243 locking cable 243 memory cards 243 Multimedia Port Replicator 243 P parallel port 35 106 115 specifications 241 parallel printer connection 1...

Page 272: ...ge modes 88 turning on the power 50 power cable connectors 251 power management utility 174 power off alternate methods 58 guidelines 57 Shut down command 153 Power Save modes 177 changing settings 177 Full Power 177 High Power 177 Low Power 177 Medium Power 177 power saver Windows 98 SE 175 power saver Windows NT 176 User Settings 177 power source connecting 48 power usage modes changing 88 icon ...

Page 273: ...ity 152 sound system connecting external speakers 150 speakers connecting external speakers 150 volume 26 Standby 154 command 162 mode automatic 87 starting again 164 starting a program 66 starting up the computer 159 Step by step confirmation 201 Suspend Resume memory mode 155 system indicator panel 26 system speakers 26 T taskbar customizing 134 time setting time date time zone 55 toolbars 141 T...

Page 274: ...he screen 222 printer problems 221 program does not run 215 program performed illegal operation 195 program stops responding 194 restarting the computer 27 screen display blank 212 does not look right 212 external device does not work 213 problemwithdisplaysettings 213 screen flickers 213 sound system 218 system setup 108 Windows 98 Second Edition checking device properties 207 command prompt star...

Page 275: ...nty extended worldwide 56 Web address 79 Web browsers 78 Web site subscriptions 143 weight 242 Windows 98 SE Safe Mode 200 Windows 98 Second Edition hardware conflicts 203 power management utility 174 recording system s start up process 199 troubleshooting assistance 203 Windows Modem Diagnostics 146 wizards Add Printer 116 Add Printer Wizard 55 Dial Up Networking 76 Internet Connection 80 World W...

Page 276: ...276 Blank Page ...

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