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Troubleshooting
Channel tuning problems
The station may be having broadcast difficulties. Try another
channel.
The sound may be muted. Press the
VOL
(+) button.
If you hear no sound, try setting the MTS feature to Stereo mode,
“Selecting stereo/SAP broadcasts” on page 78
If you are not receiving a second audio program from a known SAP
source, make sure the MTS feature is set to SAP mode, see
“Selecting stereo/SAP broadcasts” on page 78
If you hear audio that seems incorrect for the program you are
watching (such as music or a foreign language), the SAP mode may
be on. Set the MTS feature to Stereo mode, see
If you connect a computer using either the PC IN terminal or an
HDMI
TM
terminal, make sure that the audio setting is properly set,
“Setting the HDMITM audio mode” on page 56
Remote control problems
Remove all obstructions between the remote control and the TV.
Replace the remote control’s batteries, see
Your TV’s remote control may not operate certain features on your
external devices. Refer to the User’s Guide for your other device to
determine its available features. If your TV remote control does not
operate a specific feature on another device, use the remote control
that came with the device, see
“Learning about the remote control”
If the TV still does not act as expected, perform the Reset Factory
Defaults procedure, see
“Resetting Factory Defaults” on page 57
Channel tuning problems
Ensure that the remote control is set to the correct device mode, see
“Learning about the remote control” on page 44
The Auto Tuning feature may have erased the channel from
memory. Add the channel to the channel memory, see
channels in memory (optional)” on page 52
The Lock feature may have blocked the channel. Unblock the
channel, see
If you cannot tune digital channels, check the antenna configuration.
If the problem persists, clear all channels from the channel list and
reprogram channels into memory, see
For additional information, see
responding to controls.” on page 108
. If the problem persists, use the
Reset Factory Defaults procedure, see
HDMI
TM