Consumer
Riding
Products
The Toro Total Coverage Guarantee
A Two-Year Full Warranty
(Limited Warranty for Commercial Use)
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company,
pursuant to an agreement between them, jointly promise to repair
any Toro Product used for normal residential purposes* if defective
in materials or workmanship. The following time periods apply
from the date of purchase:
Products
Warranty Period
•
All Products and Attachments
2 year full warranty
•
300, 400, and 5xi Series Tractors:
Frame
5 year full warranty
Front Axle
5 year full warranty
Drive Shaft (5xi Series Only)
5 year full warranty
•
All Batteries
1 year full warranty
This warranty covers both the cost of parts and labor, and
transportation within a fifteen mile radius of the servicing dealer.
This warranty applies to all consumer riding products and their
attachments.
* Normal residential purposes means use of the product on the
same lot as your home. Use at more than one location is
considered commercial use, and the commercial use warranty
would apply.
Limited Warranty for Commercial Use
Toro Consumer Products and attachments used for commercial,
institutional, or rental use are warranted against defects in
materials or workmanship for the following time periods from the
date of purchase:
Products
Warranty Period
•
300, 400, and 5xi Series Tractors:
Liquid Cooled Gas Engines
1 year limited warranty
Air Cooled Gas and Diesel
Engines
2 year limited warranty
All other items
1 year limited warranty
•
TimeCutter Models
•
All other Riding Products
30 day limited warranty
90 day limited warranty
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1. Contact any Toro Authorized or Master Service Dealer to
arrange service at their dealership. To locate a dealer
convenient to you, refer to the Yellow Pages of your telephone
directory (look under “Lawn Mowers”) or access our website at
www.Toro.com. U.S. Customers may also call 800-421-9684
to use our 24-hour Toro dealer locator system.
2. Bring the product and your proof of purchase (sales receipt) to
the Service Dealer.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Customer Care Department, Consumer Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
800-348-2424 (U.S. customers)
877-484-9255 (Canada customers)
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the operator’s manual. Such routine
maintenance, whether performed by a dealer or by you, is at your
expense.
Items and Conditions Not Covered
There is no other express warranty except for special emission
system coverage on some products. This express warranty does
not cover:
•
Cost of regular maintenance service or parts, such as filters,
fuel, lubricants, tune-up parts, blade sharpening, brake and
clutch adjustments.
•
Any product or part which has been altered or misused or
required replacement or repair due to normal wear, accidents,
or lack of proper maintenance.
•
Repairs necessary due to improper fuel, contaminants in the
fuel system, or failure to properly prepare the fuel system prior
to any period of non-use over three months.
•
Pickup and delivery charges for distances beyond a fifteen
mile radius from an Authorized Toro Service Dealer.
All repairs covered by this warranty must be performed by an
Authorized Toro Service Dealer using Toro approved replacement
parts.
General Conditions
Repair by an Authorized Toro Service Dealer is your sole remedy
under this warranty.
Neither The Toro Company nor Toro Warranty Company is liable
for indirect, incidental or consequential damages in connection
with the use of the Toro Products covered by this warranty,
including any cost or expense of providing substitute equipment or
service during reasonable periods of malfunction or non-use
pending completion of repairs under this warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so
the above exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer)
to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor’s service or
have difficulty obtaining guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty
Company.
Part No. 374-0045 Rev. A
