The Toro Warranty
Residential Products
and
The Toro GTS Starting Guarantee
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pursuant
to an agreement between them, jointly promise to repair for the original
purchaser
1
the Toro Product listed below if defective in materials or
workmanship or if the Toro GTS (Guaranteed to Start) engine will not start
on the first or second pull, provided the routine maintenance required in
the
Operator's Manual
have been performed.
The following time periods apply from the date of purchase:
Products
Warranty Period
Walk Power Mowers
•
Cast Deck
5 years Residential Use
2
90 Days Commercial Use
•
Engine
5 years GTS Guarantee,
Residential Use
3
•
Battery
2 years
•
Steel Deck
2 years Residential Use
2
30 Days Commercial Use
•
Engine
2 years GTS Guarantee,
Residential Use
3
TimeMaster Mowers
3 years Residential Use
2
90 Days Commercial Use
•
Engine
3 years GTS Guarantee,
Residential Use
3
•
Battery
2 years
Electric Hand Held Products
2 years Residential Use
2
No Warranty for Commercial Use
Snowthrowers
•
Single Stage
2 years Residential Use
2
45 Days Commercial Use
•
Engine
2 years GTS Guarantee,
Residential Use
3
•
Two Stage
3 years Residential Use
2
45 Days Commercial Use
•
Chute, chute deflector and
impeller housing cover
Lifetime (original owner only)
5
Electric Snowthrowers
2 years Residential Use
2
No Warranty for Commercial Use
All Ride-On Units Below
•
Engine
See engine manufacturer's warranty
4
•
Battery
2 years Residential Use
2
•
Attachments
2 years Residential Use
2
DH Lawn & Garden Tractors
2 years Residential Use
2
30 Days Commercial Use
XLS Lawn & Garden Tractors
3 years Residential Use
2
30 Days Commercial Use
TimeCutter
3 years Residential Use
2
30 Days Commercial Use
TITAN Mowers
3 years or 240 hours
5
•
Frame
Lifetime (original owner only)
6
1
Original Purchaser means the person who originally purchased the Toro Product.
2
Residential use means use of the product on the same lot as your home. Use at more than one
location is considered commercial use and the commercial use warranty would apply.
3
The Toro GTS Starting Guarantee does not apply when the product is used commercially.
4
Some engines used on Toro Products are warranted by the engine manufacturer.
5
Whichever occurs first.
6
Lifetime Frame Warranty - If the main frame, consisting of the parts welded together to form the
tractor structure that other components such as the engine are secured to, cracks or breaks in
normal use, it will be repaired or replaced, at Toro's option, under warranty at no cost for parts
and labor. Frame failure due to misuse or abuse and failure or repair required due to rust or
corrosion are not covered.
Warranty may be denied if the hour meter is disconnected, altered, or
shows signs of being tampered with.
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the
Operator's Manual
. Such routine
maintenance, whether performed by a dealer or by you, is at your expense.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1.
Contact your seller to arrange service of the product. If for any
reason it is impossible for you to contact your seller, you may contact
any Toro Authorized Distributor to arrange service. See attached
Distributor List.
2.
Bring the product and your proof of purchase (sales receipt) to
the servicing outlet. If for any reason you are dissatisfied with the
servicing outlet’s analysis or with the assistance provided, contact
us at:
Toro Customer Care Department, RLC Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
001–952–948–4707
Items and Conditions Not Covered
There is no other express warranty except for special emission system
coverage and engine warranty coverage on some products. This express
warranty does not cover the following:
•
Cost of regular maintenance service or parts, such as filters, fuel,
lubricants, oil changes, spark plugs, air filters blade sharpening
or worn blades, cable/linkage adjustments, or brake and clutch
adjustments
•
Components failing due to normal wear
•
Any product or part which has been altered or misused or neglected
and requires replacement or repair due to accidents or lack of proper
maintenance
•
Pickup and delivery charges
•
Repairs or attempted repairs by anyone other than an Authorized
Toro Service Dealer
•
Repairs necessary due to failure to follow recommended fuel
procedure (consult
Operator's Manual
for more details)
–
Removing contaminants from the fuel system is not covered
–
Use of old fuel (more than one month old) or fuel which contains
more than 10% ethanol or more that 15% MTBE
–
Failure to drain the fuel system prior to any period of non-use
over one month
•
Repairs or adjustments to correct starting difficulties due to the
following:
–
Failure to follow proper maintenance procedures or
recommended fuel procedure
–
Rotary mower blade striking an object
•
Special operational conditions where starting may require more than
two pulls:
–
First time starts after extended period of non-use over three
months or seasonal storage
–
Cool temperature starts such as those found in early spring and
late autumn
–
Improper starting procedures - if you are having difficulty starting
your unit, please check the
Operator's Manual
to ensure that
you are using the correct starting procedures. This can save an
unnecessary visit to an Authorized Toro Service Dealer.
General Conditions
The purchaser is covered by the national laws of each country. The rights
to which the purchaser is entitled with the support of these laws are not
restricted by this warranty.
374-0268 Rev F
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