multiSwitch – user manual
© TOPEX 2008 148
9.7 Configuring the Call Pick-up option
To activate the Call Pickup option for a SIP user, first you have to create a pick-up group in
the
Services – Pickup Groups
menu.
Figure 122 – Creating a pickup group
Then, access the configuration page for the SIP user for which you want to activate the pickup
service - User Management menu - SIP.
Figure 123 – Call Pickup for SIP users
In the "Call Pick Up Group" field, select the previously created pickup group to which the SIP
user will belong.
9.8 Configuring the Call Forking service
The
Call Forking
service can be used in two different ways. In the first case, you can
associate several SIP users to the same forking group. When a SIP user is called, then all the users in
that group will be called as well.
The second case refers to several SIP phones with the same user name and password, but
not the same IP address. For example, if you have several SIP phones in different locations (home,
office), with the same user name and password. If you include the SIP phones in a forking group, then
when one of the phones is called, all the SIP phones in that group will ring.
To activate the Call Forking option for a SIP user, first you have to create a forking group in
the
Services – Forking Groups
menu.
Figure 124 – Creating a forking group
Then, access the configuration page for the SIP user for which you want to activate the forking
service - User Management menu - SIP.
