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Troubleshooting Tips

If the Helios

®

 10 is not performing as expected, try the following:

 

a.  Confirm that your power input is active from your breaker panel and providing 240 

Volts / 50 Amps / 60 Hz to the controller.

 

b.  Check the voltage input of your incoming cord set using a voltage test meter to verify 

power is flowing to the controller.

 

c. Make sure all of your connections are tight.  Loose connections can cause “arcing”.

 

d. Then confirm that power is active and proper at your 240 volt outlets.

 

e.  Verify that your power cords and ballasts are functioning properly and that there are 

no shorts or arcing occurring.

 

f.  Should you find your circuit breaker keeps tripping, check your breakers in your 

panel to verify that they are the right amperage for your application.  Replace 50 Amp 
breaker in panel if necessary.

 

g.  If you unplug the trigger cord set from 120 Volt power source and your lights remain 

on, contact us immediately for resolution.

 

h.  Still having problems with your Helios

®

 10?  Please contact our Technical Service 

Representative to assist you further.

Controller Specifications:

• Size = 13”H x 11”W x 4”D

• Weight = 13 lbs.

• Voltage Input = 240 VAC 

• Voltage Output = 240 VAC  

• Relay Coil Voltage = 120 Volts

• Maximum Amperage Input  = 50 Amps

• Maximum Amperage Output  = 40 Amps

• Maximum Wattage = 8000 Watts (1000 watts per outlet)

• Hertz = 60Hz 

• Electrical Relay Operations = 100,000 Cycles

• RoHS compliant = Yes

• Storage Temperature = 32°F (0°C) to 135°F (57°C) 

• Operating Temperature = 40°F (5°C) to 125°F (52°C)

Installation Example

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Summary of Contents for Helios 10

Page 1: ..._________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ ________________________________________________ 1 Square 1 Foot www titancontrols net VANCOUVER WASHINGTON U S A Revision D 12 9 2013 Titan Controls ...

Page 2: ... it to us for factory repair If there are no Dealers in your area you may contact us directly for technical support If we cannot help you resolve the problem over the phone we will issue you a RMA return merchandise authorization authorizing you to return the unit to us for factory reconditioning if the unit is under warranty Contact the number below for a RMA and shipping address Complete the for...

Page 3: ... the original purchase of this product against defects in material and workmanship under normal use for three 3 years from the date of purchase During the warranty period Titan Controls will at our option and without charge repair or replace this product if the controller or any of its components fail or malfunction All returns or repairs must be accompanied by a Return Merchandise Authorization R...

Page 4: ...eakers in your panel to verify that they are the right amperage for your application Replace 50 Amp breaker in panel if necessary g If you unplug the trigger cord set from 120 Volt power source and your lights remain on contact us immediately for resolution h Still having problems with your Helios 10 Please contact our Technical Service Representative to assist you further Controller Specification...

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