Helios
®
10 – Table of Contents
• Warnings
• Helios
®
10 - 240 Volt 8 Light Controller with 50 Amp Breaker Overview
• Instructions for Operation
• Troubleshooting Tips
• Controller Specifications
• Installation Examples
• Warranty Information
• Service and Repair Program
Warnings & Cautions
• Read all instructions before operating controller.
• This controller is designed for use with MAGNETIC OR ELECTRONIC BALLASTS.
• Do not put your controller in an area where it can get wet or sprayed.
• Mount your controller securely to the wall using hardware provided.
• When using “bug bombs” in area, cover controller completely to avoid corrosion.
• There are no serviceable parts in controller. Do not attempt to repair the unit.
• Breaking “warranty” seal will void your warranty.
• Do not put paperclips, tools, etc. into unit. Possible electrocution may occur.
• Make sure to verify your power source prior to wiring controller into power source.
• Check that all equipment that will be activated by this controller is the proper voltage.
• This controller is designed for ‘Inside Use’ only.
• Avoid placing the controller near heat generating sources.
• Use caution when operating controller in extremely humid environments.
• Do not use controller for purposes other than the unit was designed to function.
• Use controller within defined environmental specifications.
• Ask your Dealer for tips and techniques regarding the use of this controller.
• Be conscientious when disposing of any products.
• Enjoy your Titan Controls
®
lighting controller for years to come!
WARRANTY SERVICE: Please read warranty information first
If after reviewing the troubleshooting tips the unit will still not work, you should return it to the
Dealer where you purchased the controller. They will be able to further evaluate the unit and test its
various components and quite possibly will be able to identify and/or fix any problems. If the Dealer
is unable to fix the unit, they will return it to us for factory repair.
If there are no Dealers in your area, you may contact us directly for technical support. If we cannot
help you resolve the problem over the phone, we will issue you a RMA # (return merchandise
authorization) authorizing you to return the unit to us for factory reconditioning (if the unit is under
warranty). Contact the number below for a RMA and shipping address. Complete the form below
and include it with your unit. Also please write the RMA # on the outside of the box.
Please package the unit in its original packaging. If it is damaged in shipment we cannot be
responsible.
Once we receive the unit back, we will repair or replace the controller within 48 hours (business)
and return it to you freight prepaid via UPS ground shipment.
Include the following if returning directly to Titan Controls
®
•
Proof of purchase • This completed form • RMA # on the outside of the box
Return Merchandise Authorization Number (Required
Company Name: ____________________________________________________________________________________
Contact Name: _____________________________________________________________________________________
Address: __________________________________________________________________________________________
____________________________________________________________________________________________________
Phone #: ___________________________________________________________________________________________
Email address: _______________________________________________________________________________
What is the nature of the problem?
_________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
Send to your nearest location – shipping address will be given when the RMA # is issued:
www.titancontrols.net
For technical assistance call us at 1-888-80-Titan or 1-888-808-4826.
®
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