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Appendix
Guarantee
Please contact your local dealer or importer for details of guarantee for non EC countries.
Within the European Community the following guarantee regulation applies: Your contact
for services arising from guarantee obligations is the authorised dealer where you bought
the device. Tiptel will grant a guarantee of 2 years from the date of handover for the
material and for the manufacturing of the telecommunications terminal unit. Initially, the
purchaser shall have only the right of subsequent performance. Subsequent performance
entails either repair or the supply of an alternative product. Exchanged devices or parts
shall become the property of the authorised dealer. If the subsequent performance fails,
the purchaser can either demand a reduction in the purchase price or withdraw from the
contract. The purchaser shall notify the dealer immediately of any defects found. Proof
of the guarantee entitlement shall be furnished by standard proof of purchase (receipt or
invoice).
The guarantee entitlement shall expire if the purchaser or an unauthorised third party
interferes with the device. Damage caused by inappropriate handling, operation, storage
or by force majeure or other external influences shall not be covered by the guarantee.
The guarantee shall not cover any consumable material (e.g. batteries) or defects that only
slightly impair the value or the usability of the device.
Claims for damage caused by transport shall be asserted to the delivery company.
Notes on settlement:
Repairs can only be conducted by the Tiptel Service. A warranty repair does not prolong
the warranty period – neither for the replaced parts nor for the device. This guarantee is
not transferable and shall expire if the device is sold on to another party. It shall also expire
if the device is interfered with by third parties or if the serial number on the device has
been removed or made illegible.
The General Terms and Conditions of Tiptel, which are part of the contract for a dealer,
shall also apply. In the event of a complaint, the defective product shall be sent to the
relevant Tiptel subsidiary, the importer or dealer along with a description of the defect and
the proof of purchase.
CE Sign
This device is approved for the connection and use within the analogue public telephone
networks in all EC countries – according to the European Requirements. Due to technical
