TIMEX IRONMAN Move x20 FAQs
1.
I walked away from my phone and stopped getting text and call alerts. Why?
Your TIMEX IRONMAN Move x20 app utilizes Bluetooth Smart technology to dispatch
text messages and caller ID information to your activity band. Bluetooth Low Energy
requires you to keep your band pretty close to the Smartphone to maintain connection
(approximately 5 meters). Once the initial BLE connection has been made, check the
Time of Day screen to see the status of the Bluetooth connection (Bluetooth icon stays
solid when Smartphone is within range and connected or Bluetooth icon flashes when
you have traveled too far from your Smartphone).
2.
My device is no longer receiving text messages or caller ID information, how do I fix it?
You need to break the Bluetooth connection between your TIMEX IRONMAN Move x20
and your Smartphone.
o
Access the Bluetooth settings in your Smartphone
o
Forget the TIMEX IRONMAN Move x20 activity band
Make sure the Bluetooth function stays on
o
Press and hold the Home button to turn off the Pairing function on your activity
band
o
Press and hold the Play button on your Move x20 to turn the Pairing function
back on
o
Access the TIMEX IRONMAN Move x20 app
o
Press the ‘I HAVE IRONMAN MOVE x20’ button to reconnect your activity
tracker to your Smartphone
3.
How are my sleep metrics calculated?
Your TIMEX IRONMAN Move x20 utilizes a 3D accelerometer to monitor your movement
during the night. The companion app will display total sleep (amount of time your
activity band was in sleep mode), deep sleep (no movement detected), light sleep (slight
movements detected) and awake time (heavy movement).
4.
What are the definitions of “deep and light” sleep?
Deep sleep is when your activity band detects no movement. Light sleep is when your
activity band detects slight movement (tossing and turning).
5.
Where does the weather data come from?
Your TIMEX IRONMAN Move x20 gathers weather data from Yahoo™ Weather.
6.
What do the weather icons mean?
7.
When I walk I don’t see the steps always updating, how often is this done on the band?
Your TIMEX IRONMAN Move x20 is always gathering information about your steps and
distance, however the display may not always update immediately. Your activity band
filters out other movement that could be misread as steps, so there may be times you
see the number of steps not increasing even though you know you are walking. Don’t
worry; your device will catch up with you. Give it time to filter out those movements
that weren’t steps.
8.
My step count differs from other activity trackers, why?
Although most activity trackers on the market use the same 3D accelerometer
technology to track steps and distance, every manufacturer works to fine tune the
