timecode systems UltraSync BLUE User Manual Download Page 101

Page: 101 / 118

In this chapter, you can find troubleshooting information, answers to

popular questions, and instructions on how to reset your UltraSync ONE.

If you are experiencing problems that are not covered here, please visit

https://support.timecodesystems.com for up-to-date FAQs and manuals.

Troubleshooting

102

Restore Factory Settings

UltraSync ONE User Guide

101

tin

&
F

Chapter 8

Troubleshooting and FAQs

Summary of Contents for UltraSync BLUE

Page 1: ...Manual Issue 1 0 For the latest user guide please visit www support timecodesystems com UltraSync ONE User Guide ...

Page 2: ...Ltd Timecode Systems Ltd shall not be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorised modifications repairs or alterations to this product or failure to strictly comply with Timecode Systems Ltd operating and installation instructions ...

Page 3: ... 2 Networks and Modes Master and Slaves 24 How Can I Tell if a Slave is Communicating with a Master 25 What if a Slave Cannot Find a Master 26 Multiple Masters in the Same Network 28 RF Network 29 What is an RF Network 29 BLINK Network 31 What is a BLINK Network 31 Master TX 33 RF Slave 35 EXT LTC Input 36 EXT LTC Input Output to RF Slaves 37 EXT LTC Input Output to Wired Devices 38 Free Running a...

Page 4: ...ync ONE 59 Jam UltraSync ONE to a Signal 61 Chapter 4 Configuration Settings Set the RF Country Area 64 Set the Timecode Mode 65 Set the RF Channel 68 Set the Timecode for the Master 72 Set the Frame Rate Per Second 73 Set the User Bits 74 Set the SYNC Output 76 Set the LTC Level 78 Change the Status Indicator LED Brightness 79 Change the Screen Brightness 80 Change the Screen Saver Time 81 Flip t...

Page 5: ...traSync ONE Slave not Connecting to Master 103 UltraSync ONE Slave is Connecting to the Wrong Master 103 UltraSync ONE not Responding to Select button 103 UltraSync ONE Battery not Charging 104 Restore Factory Settings 105 Reset 106 FAQs 107 Can UltraSync ONE be used as a Master Unit 107 Can a Master Device use Drop Frame Timecode 107 How Long Does it Take for UltraSync ONE to Re Sync 107 Chapter ...

Page 6: ...vi UltraSync ONE User Guide ...

Page 7: ...mpact and lightweight design long battery life at least 25 hours and ability to run as a timecode master or slave UltraSync ONE is one of the most advanced timecode and synchronisation options on the market In this user guide you will find everything you need to know about using your UltraSync ONE Your Timecode Revolution Starts Here UltraSync ONE User Guide 7 ...

Page 8: ...8 UltraSync ONE User Guide ...

Page 9: ... its technical specifications UltraSync ONE for Synchronisation 10 Switch UltraSync ONE On and Off 11 Display and Controls 13 Ports 16 Charging your UltraSync ONE 18 Mounting your UltraSync ONE 19 Technical Specification 20 UltraSync ONE User Guide 9 Overview Chapter 1 UltraSync ONE Overview ...

Page 10: ... timecode to other Timecode Systems products for synchronisation l a timecode slave where it receives timecode from a master device and then provides this timecode to your camera or sound mixer recorder You can learn more about these modes in Networks and Modes on page 23 Tip If you use UltraSync ONE with a pulse you have free access to the BLINK Hub app You can use the app to configure and monito...

Page 11: ... turning the UltraSync ONE on If you do not press the up or down button twice within a 5 second period the UltraSync ONE stays off When the UltraSync ONE comes on it shows the main screen by default see Display and Controls on page 13 Note If your UltraSync ONE does not come on when you press and hold the Select button the battery may need to be charged see Charging your UltraSync ONE on page 18 I...

Page 12: ...e is displayed Push Up Dn twice to switch off 2 Press the Up or Down button twice to turn off the UltraSync ONE Note If you do not press the up or down button twice within a 5 second period the UltraSync ONE stays on and the screen reverts to showing the main display 12 UltraSync ONE User Guide ...

Page 13: ...nnecting other devices to your UltraSync ONE see Ports on page 16 OLED When you switch on your UltraSync ONE the OLED lights up and presents you with status information The OLED is also where you will get to see messages other status information and the menus and options you will use to set up your UltraSync ONE To learn about the various status displays including the Main screen shown above see M...

Page 14: ...nd the battery is fully charged Blue The LED will flash blue if UltraSync ONE is in Free Run Jam EXT mode and is waiting for a jam signal from a master timecode source UltraSync ONE is in RF Slave mode or EXT LTC Int mode and is not synchronised with the master Red The LED will flash red if UltraSync ONE is powered down and charging The LED does not show red if the UltraSync ONE is charging while ...

Page 15: ...n You will also use Select to switch your UltraSync ONE on and off To make a selection or change a setting use the Up and Down buttons to scroll to a menu or option Press the Select button once to confirm To switch your UltraSync ONE on or off press and hold the Select button see Switch UltraSync ONE On and Off on page 11 for more details UltraSync ONE User Guide 15 ...

Page 16: ...inear Time Code LTC USB C Use to charge your UltraSync ONE by connecting it to a power source For more details see Charging your UltraSync ONE on page 18 You can also use the USB C port to connect to a computer for downloading updates Please visit www timecodesystems com support firmware for instructions on how to update the firmware of your UltraSync ONE Note For best operation and access to the ...

Page 17: ...e DIN 1 0 2 3 connectors To connect other devices to these ports use the DIN 1 0 2 3 to right angled BNC cables that are supplied with your UltraSync ONE The cables are colour coded for ease of use Cable Port Blue LTC Red SYNC UltraSync ONE User Guide 17 ...

Page 18: ...e LED flashes red and the following message is displayed on screen The low battery power is also indicated on the battery icon in the bottom right of the main screen next to the channel number The amount of white in the inner of the battery icon represents the amount of charge left in the battery In the image below the inner of the battery icon is black which means there is very little power left ...

Page 19: ... your UltraSync ONE fix a hook fastening Velcro strap to the middle of the rear side of the unit You can then attach the UltraSync ONE to other equipment Note Alternative mounting pouches will be available soon UltraSync ONE User Guide 19 ...

Page 20: ... 98 24 00 25 00 30 0D drop frame 30 00 29 97D drop frame 29 97 External Power USB C 5V DC Internal Power Built in Li Polymer 3 7V battery 800mAh 2 96Wh The battery cannot be replaced by users Expected Battery Life At least 24 hours when all features are in use Charging Time 3 hours LTC Input Output DIN 1 0 2 3 connector Input or output depending on the mode selected SYNC Output DIN 1 0 2 3 connect...

Page 21: ...versity reception capability Range The typical range for synchronisation with a master is approximately 200m 256 feet 219 yards This range is based on an uninterrupted line of sight If there are obstacles between a slave and master the range can be reduced Typical range The range can vary UltraSync ONE User Guide 21 ...

Page 22: ...22 UltraSync ONE User Guide ...

Page 23: ...d line of sight In the following sections you will learn about the different types of network the master and slave relationships that are used for synchronisation and the different timecode modes that your UltraSync ONE supports Master and Slaves 24 RF Network 29 BLINK Network 31 Master TX 33 RF Slave 35 EXT LTC Input 36 Free Running and Jamming 39 Output via SYNC 42 UltraSync ONE User Guide 23 Ne...

Page 24: ... slaves receive the timecode they change their own timecode settings to match The slaves communicate with the master regularly to make sure they remain synchronised In the image shown the UltraSync ONE units are set to run as slaves and the master is a Timecode Systems pulse In an RF network your UltraSync ONE can run as a slave or as a master but in a BLINK network it can only be used as a slave ...

Page 25: ...ing with a Master You can tell when a slave is connected with a master by looking at its main screen display An antenna icon flashes in the top right corner when the slave and master are communicating The number shown to the right of the antenna icon shows the signal strength 0 7 where 7 is the maximum signal strength Note The LED flashes green in time with the master when a connection is establis...

Page 26: ...an RF master but has lost the connection The RF master is an UltraSync ONE SyncBac PRO or minitrx Slave free runs using its own timecode It will continue to be synchronised with the master s timecode for approximately one day The slave will connect with the first master device that comes into range and is using the same RF channel as the slave Slave turned on connected to BLINK master but lost con...

Page 27: ...c ONEs are within range and so they synchronise The chase begins and Car A speeds ahead Car B is in pursuit and then veers off down a different street as planned At this point the UltraSync ONE slave is out of range of the UltraSync ONE master Unable to connect to the master Car B s UltraSync ONE uses its own timecode As it was recently synchronised with the master UltraSync ONE the slave UltraSyn...

Page 28: ...e unique channel Example Bad Network Configuration Let s say you have a network where all of the devices are set to use RF Channel 4 There is one pulse master and three UltraSync ONE slaves The devices in the network are all turned off and you add a new UltraSync ONE to the network It is set to run in Master TX mode When the devices are turned back on there are two masters in the network the pulse...

Page 29: ...etwork To learn about the BLINK network see BLINK Network on page 31 What is an RF Network An RF network is a group of Timecode Systems devices that are all set to communicate on the same radio frequency RF channel The devices in an RF network can synchronise with each other over distances of 200m with internal antenna and they communicate using our proprietary RF protocol 200m clear line of sight...

Page 30: ...ing data to the slaves via RF l Timecode l Frames Per Second l User bits metadata When a slave receives this data it updates its own internal settings to match so that it is synchronised with the master To learn more about the relationships between devices in an RF network see Master and Slaves on page 24 30 UltraSync ONE User Guide ...

Page 31: ... RF network with added remote control and remote monitoring functionality The extra functionality is provided by the free BLINK Hub app In a BLINK network the master device has to be a pulse or a wave In the following image a pulse is the master and it connects to BLINK Hub via wi fi Notice that the pulse is the master and it communicates with the slaves via RF The communications between the pulse...

Page 32: ...y The BLINK network master is a middle man between the slave devices and the BLINK Hub app You can install the BLINK hub app on a computer tablet or smartphone and use it for remote monitoring and control of some Timecode Systems products To learn more about BLINK Hub see Remote Settings using BLINK Hub on page 94 32 UltraSync ONE User Guide ...

Page 33: ...se with other Timecode Systems products l You have multiple Timecode Systems devices and you want them to synchronise with an UltraSync ONE As the master your UltraSync ONE will send its timecode frames per second and user bits to all of the slave devices that are in range and communicating on the same RF channel Note If you want your UltraSync ONE to receive timecode from a device that is connect...

Page 34: ... that is connected to the LTC port To set your UltraSync ONE to be a master in an RF network see Set UltraSync ONE to Run as Master TX on page 1 If you are unfamiliar with the concept of master and slaves see Master and Slaves on page 24 34 UltraSync ONE User Guide ...

Page 35: ... a slave your UltraSync ONE will receive its timecode from the master device as long as the master is in range and is communicating on the same RF channel as your UltraSync ONE The master sends the following data to the slaves via RF l Timecode l Frames Per Second l User bits metadata When a slave receives this data it updates its own internal settings to match so that it is synchronised with the ...

Page 36: ... on to other devices including any slave UltraSync ONEs in the network Note EXT LTC Input mode is a master mode If you are unfamiliar with the concept of master and slaves see Master and Slaves on page 24 There are two ways to use EXT LTC Input mode l EXT LTC Input Output to RF Slaves see page 37 l EXT LTC Input Output to Wired Devices see page 38 36 UltraSync ONE User Guide ...

Page 37: ...ter in an RF network and so sends the timecode FPS and user bits to any slave devices that are in range using the same RF channel as the master When a slave receives the data it updates its own timecode and FPS settings to match It may also update its user bits settings to match but this depends on whether the slave is configured to use local user bits or can accept external user bits To learn how...

Page 38: ...ing environment In this arrangement you connect a UltraSync ONE to the external device and manually jam it to the timecode signal see Free Running and Jamming on page 39 Free Running and Jamming see page 39 To learn how to set your UltraSync ONE to use EXT LTC Input mode to work independently with no RF network see Set UltraSync ONE to use LTC as an Input on page 56 and Send Timecode from a Standa...

Page 39: ... or external jamming workflow Free Running UltraSync ONE as a Standalone Device UltraSync ONEs are most commonly used in a network where they will synchronise with a master device But you do not have to use your UltraSync ONE in a network if you prefer you can use it as a standalone device When a UltraSync ONE is used as standalone device it is free running This means that the UltraSync ONE uses i...

Page 40: ... in Free Run Jam Ext mode 3 Set your UltraSync ONE to jam to the external device s timecode signal 4 Disconnect your UltraSync ONE and the external device 5 Output the timecode to another device if required 6 Re jam at regular intervals at least twice per day to maintain synchronisation So the first part of the workflow is to connect your UltraSync ONE to the timecode source and then jam to its si...

Page 41: ...ill receive the timecode from your UltraSync ONE 2 Set your UltraSync ONE to run as a Master TX It can then output the timecode via its LTC port or via its SYNC port SYNC output has to be set to LTC for this For more details see Master TX UltraSync ONE Set Up on page 1 To learn about using the SYNC port to output timecode word clock or genlock see Set the SYNC Output on page 76 UltraSync ONE User ...

Page 42: ...Genlock l Word clock l Timecode LTC The SYNC output can be used in all of the UltraSync ONE s modes But to use it you need to set the Sync O P Mode You may also need to set the Sync O P Level To learn how to configure your UltraSync ONE for SYNC output see Set the SYNC Output on page 76 42 UltraSync ONE User Guide ...

Page 43: ...our UltraSync ONE 44 Master to RF Slaves and Wired Devices 47 Master to Wired Device Only No RF Slaves 50 Run UltraSync ONE as an RF Slave 52 How does an RF Slave Synchronise with a Master 54 Set UltraSync ONE to use LTC as an Input 56 Send Timecode from a Standalone UltraSync ONE 59 Jam UltraSync ONE to a Signal 61 UltraSync ONE User Guide 43 Quick Set Up Chapter 3 Quick Set Up ...

Page 44: ...ut these subjects see l Master and Slaves see page 24 l Master TX see page 33 l RF Network see page 29 l RF Slave see page 35 l EXT LTC Input see page 36 When you understand the modes and relationships you are ready to set up your UltraSync ONE 2 Refer to the Getting Started section for the mode you want your UltraSync ONE to use The Getting Started section refers you to the quick set up instructi...

Page 45: ...F Slave Mode You can set your UltraSync ONE so that it runs as an RF Slave and synchronises with the timecode of a master Timecode Systems device The master can be any Timecode Systems product with a master mode including another UltraSync ONE However if you want to be able to view your UltraSync ONE via BLINK Hub its master must be a pulse or wave To set your UltraSync ONE to run as an RF Slave f...

Page 46: ...f using EXT LTC Input mode You can set your UltraSync ONE to l Receive timecode via the LTC port and then transmit timecode to slaves via radio Follow the steps in Set UltraSync ONE to use LTC as an Input on page 56 l Receive timecode via the LTC port and then transmit timecode via a wired connection Follow the steps in Set UltraSync ONE to use LTC as an Input on page 56 and Send Timecode from a S...

Page 47: ...c ONE and also to RF slaves To act as the master and the timecode source the UltraSync ONE has to be set to run in Master TX mode Note If you want your UltraSync ONE to receive timecode from an external device and then pass that timecode on to RF slave devices see Set UltraSync ONE to use LTC as an Input on page 56 UltraSync ONE User Guide 47 ...

Page 48: ... you are setting up your UltraSync ONE for the first time or are using it in a different area of the world 6 Set the Timecode Mode to Master TX 7 Set the RF Channel see page 68 The RF Channel defines which RF network your UltraSync ONE master will create To join this network slave devices will need to use the same channel 8 If you want your UltraSync ONE to output genlock word clock or timecode vi...

Page 49: ...ctions to the wired devices The wired devices receive the data and synchronise with your master UltraSync ONE Your UltraSync ONE will also detect any slave devices that are within range and using the same RF channel as your UltraSync ONE If a slave is detected and it is searching for a new master your UltraSync ONE will connect with it Your UltraSync ONE will then transmit timecode FPS and userbit...

Page 50: ...nc ONE If you want your UltraSync ONE to provide timecode via the SYNC port connect your device to the SYNC output port Use the red DIN 1 0 2 3 to BNC cable that is supplied with your UltraSync ONE If you want your UltraSync ONE to provide genlock or word clock signals to your device connect your device to the SYNC output port Use the red DIN 1 0 2 3 to BNC cable that is supplied with your UltraSy...

Page 51: ... use either local user bits or external user bits see Set the User Bits on page 74 If you choose local user bits you will also need to set the user bits 9 Set the output level for the port that is used for the wired connection to your external device You need to set the level so that the voltage of the signal is appropriate for your device For more details see l Set the SYNC Output see page 76 l S...

Page 52: ...o provide timecode genlock or word clock via the SYNC port connect your device to the SYNC output port Use the red DIN 1 0 2 3 to BNC cable that is supplied with your UltraSync ONE 2 Position your UltraSync ONE so that it is within range of the master device in your RF network It is easier to confirm that synchronisation has taken place if you can see the clocks and LEDs of your slave and the mast...

Page 53: ... 10 Set the output level for the port that is used for the wired connection to your external device You need to set the level so that the voltage of the signal is appropriate for your device For more details see l Set the SYNC Output see page 76 l Set the LTC Level see page 78 11 Turn the master and all of the slaves in your network off 12 Turn the master unit back on 13 Turn on the slave units in...

Page 54: ...ocal or external user bits The slave will stay synchronised with the master until it is powered down or you change its mode or RF channel When your slave is synchronised with a master it can output timecode to an external device The timecode FPS and user bits can be output via the LTC or SYNC port depending on how you have connected your external device Your UltraSync ONE can also provide word clo...

Page 55: ... internal timecode frames per second and user bits for your UltraSync ONE see l Set the Timecode for the Master see page 72 l Set the Frame Rate Per Second see page 73 l Set the User Bits see page 74 UltraSync ONE User Guide 55 ...

Page 56: ...to BNC cable that is supplied with your UltraSync ONE If you want your UltraSync ONE to provide timecode genlock or word clock via the SYNC port connect your device to the SYNC output port Use the red DIN 1 0 2 3 to BNC cable that is supplied with your UltraSync ONE 2 Make sure your UltraSync ONE is switched on see Switch UltraSync ONE On and Off on page 11 3 Press the Select button If you want yo...

Page 57: ...l user bits see Set the User Bits on page 74 If you choose local user bits you will also need to set the user bits 10 If you want your UltraSync ONE to output genlock word clock or timecode via the SYNC port set the appropriate SYNC O P Mode see Set the SYNC Output on page 76 If you are not using the SYNC output ignore this step 11 If you are using the SYNC port to output to a wired device set the...

Page 58: ...It will connect to the slaves and send the timecode FPS and user bits to them via radio If you have set your UltraSync ONE to use the TX Off Standalone transmission mode it will not transmit via radio You will need to set it to output timecode via the LTC port see Send Timecode from a Standalone UltraSync ONE on page 59 58 UltraSync ONE User Guide ...

Page 59: ...smission mode see Set UltraSync ONE to use LTC as an Input on page 56 there are some extra steps you need to take So far you have synchronised your UltraSync ONE with an external timecode source Next you need to disconnect your UltraSync ONE and use it to send timecode to another device UltraSync ONE User Guide 59 ...

Page 60: ... it via the l LTC port Use the blue DIN 1 0 2 3 to BNC cable that is supplied with your UltraSync ONE l SYNC port Use the red DIN 1 0 2 3 to BNC cable that is supplied with your UltraSync ONE 4 If you connected via the SYNC port use the Set Sync O P Mode option to set the UltraSync ONE to output LTC Ignore this step if you connected via the LTC port 5 Configure the device that is connected to your...

Page 61: ... and Down buttons to scroll to the TC Generator option 7 Press the Select button 8 Use the Up and Down buttons to scroll to the Jam EXT T C option Your UltraSync ONE will now attempt to synchronise with the timecode source by jamming to the signal You will see Jamming T C appear on the main screen as the attempt to jam to the signal takes place If your UltraSync ONE cannot synchronise to the signa...

Page 62: ...62 UltraSync ONE User Guide ...

Page 63: ...Area 64 Set the Timecode Mode 65 Set the RF Channel 68 Set the Timecode for the Master 72 Set the Frame Rate Per Second 73 Set the User Bits 74 Set the SYNC Output 76 Set the LTC Level 78 Change the Status Indicator LED Brightness 79 Change the Screen Brightness 80 Change the Screen Saver Time 81 Flip the Display 82 Button Lock 83 UltraSync ONE User Guide 63 Configuration Chapter 4 Configuration S...

Page 64: ...n see Switch UltraSync ONE On and Off on page 11 2 Press the Select button 3 Use the Up and Down buttons to scroll to the System Settings option 4 Press the Select button 5 Use the Up and Down buttons to scroll to the Set RF Country Area option 6 Press the Select button 7 Use the Up and Down buttons to select the appropriate area l Europe UK l Japan China l US CA AU NZ for USA Canada Australia or ...

Page 65: ...raSync ONE to run in a particular mode you need to use the Timecode Mode settings To access the Timecode Mode settings 1 Make sure your UltraSync ONE is switched on see Switch UltraSync ONE On and Off on page 11 2 Press the Select button 3 Use the Up and Down buttons to scroll to the Timecode Mode option 4 Press the Select button 5 Use the Up and Down buttons to scroll to the appropriate mode Time...

Page 66: ... ONE is free running and in RF Slave mode it uses its own clock settings but continues to search for a master in the same network If it finds a master the master will set the timecode 6 Press the Select button 7 If you are prompted to choose an RF Channel use the Up and Down buttons to set the RF Channel that the UltraSync ONE will use for radio communications The master device can only communicat...

Page 67: ...n an RF network via radio l Choose Tx Off Standalone if you want your UltraSync ONE to output timecode via a wired connection only no radio Tx Off Standalone mode turns off the radio transceiver This helps to extend the battery life as radio consumes a lot of battery power 10 Press the Select button UltraSync ONE User Guide 67 ...

Page 68: ...to have its RF Channel reset if you introduce a different master device even if the same channel is going to be used Note UltraSync ONEs can only be part of one RF network To move an UltraSync ONE between networks change the UltraSync ONE s RF Channel and then restart the unit To set your UltraSync ONE to join an RF network 1 Make sure your UltraSync ONE is switched on see Switch UltraSync ONE On ...

Page 69: ...e UltraSync ONE units and a pulse unit The pulse unit is set to be the master and uses RF Channel 4 To get the UltraSync ONE units to synchronise with the pulse unit you need to set all three of the UltraSync ONEs to use RF Channel 4 They also need to be set to the correct country area and to run in RF Slave mode With these settings in place the master pulse unit will connect to the slave UltraSyn...

Page 70: ...nel 4 You set the pulse to run as the master and the UltraSync ONEs to run in RF Slave mode The pulse and the three UltraSync ONEs are all in the RF Channel 4 BLINK network For the second network you set the pulse and the three UltraSync ONEs to have the correct country area setting and to use RF Channel 6 You set the pulse to run as the master and the UltraSync ONEs to run in RF Slave mode The pu...

Page 71: ... Unfortunately there is an accident and the pulse gets damaged You have another pulse unit available and so you swap it for the damaged one You set the new pulse to use RF Channel 05 but the slave UltraSync ONEs do not connect with it This is because they are locked to the pulse that was damaged To get them to connect to the replacement pulse you can either turn the UltraSync ONE slaves off and th...

Page 72: ...ster To set your UltraSync ONE s timecode 1 Make sure your UltraSync ONE is switched on see Switch UltraSync ONE On and Off on page 11 2 Press the Select button 3 Use the Up and Down buttons to scroll to the TC Generator option 4 Press the Select button 5 Use the Up Down and Select buttons to set the UltraSync ONE s time Press Up or Down to change the value of a character and then press Select to ...

Page 73: ...e if the same FPS settings are used To set the FPS 1 Make sure your UltraSync ONE is switched on see Switch UltraSync ONE On and Off on page 11 2 Press the Select button 3 Use the Up and Down buttons to scroll to the TC Generator option 4 Press the Select button 5 Use the Up and Down buttons to scroll to the Set FPS Rate option 6 Press the Select button 7 Use the Up and Down buttons to set the Ult...

Page 74: ...f your UltraSync ONE is running in EXT LTC Int or Free Run Jam Ext mode you can choose whether it uses the user bits it receives from an external source or uses its own user bits settings instead Note The user bits consist of four pairs of hexadecimal characters The supported characters are in the range 0 to F To add metadata to the timecode of a UltraSync ONE you need to use the Set User Bits set...

Page 75: ...the Select button to confirm 7 Press the Select button 8 Use the Up and Down buttons to scroll to the TC Generator option 9 Press the Select button 10 Use the Up and Down buttons to scroll to the Set User Bits option 11 Press the Select button 12 Set the metadata You can change the pairs of characters in turn starting from the left Use the Up and Down buttons to change the characters and press sel...

Page 76: ...d to set the Sync O P Level 1 Set your external device camera sound mixer recorder to receive genlock word clock or timecode from an external source Please refer to the manufacturer s instructions for more details 2 Connect your camera or sound mixer recorder to the SYNC port Use a suitable cable the red DIN 1 0 2 3 to BNC cable that is supplied with your UltraSync ONE is suitable for some devices...

Page 77: ...e Sync Generator option 14 Press the Select button 15 Use the Up and Down buttons to scroll to the Set Sync O P Level option 16 Press the Select button 17 Use the Up and Down buttons to scroll to the appropriate level for your device We recommend that you use Std O P Level first and if there is no connection between your device and the UltraSync ONE try changing the level to High l Std O P Level l...

Page 78: ...C via the SYNC port you will need to set the level for the SYNC port see Set the SYNC Output on page 76 To set the LTC Level 1 Make sure your UltraSync ONE is switched on see Switch UltraSync ONE On and Off on page 11 2 Press the Select button 3 Use the Up and Down buttons to scroll to the System Settings option 4 Press the Select button 5 Use the Up and Down buttons to scroll to the LTC Output Le...

Page 79: ...ltraSync ONE On and Off on page 11 2 Press the Select button 3 Use the Up and Down buttons to scroll to the System Settings option 4 Press the Select button 5 Use the Up and Down buttons to scroll to the Set LED Brightness option 6 Press the Select button 7 Use the Up and Down buttons to change the value The brightness range is 1 to 5 where 1 is the dullest and 5 is the brightest 8 Press the Selec...

Page 80: ... Make sure your UltraSync ONE is switched on see Switch UltraSync ONE On and Off on page 11 2 Press the Select button 3 Use the Up and Down buttons to scroll to the Display Settings option 4 Press the Select button 5 Use the Up and Down buttons to scroll to the Set Brightness option 6 Press the Select button 7 Use the Up and Down buttons to set the brightness value 1 is the dullest 5 is the bright...

Page 81: ...utton 3 Use the Up and Down buttons to scroll to Display Settings 4 Press the Select button 5 Use the Up and Down buttons to scroll to your preferred screen light display time l Always on to have the screen lit all of the time l Short timed on to have the screen lit for approximately 10 seconds after the last button press l Long timed on to have the screen lit for approximately 20 seconds after th...

Page 82: ... Make sure your UltraSync ONE is switched on see Switch UltraSync ONE On and Off on page 11 2 Press the Select button 3 Use the Up and Down buttons to scroll to Display Settings 4 Press the Select button 5 Use the Up and Down buttons to scroll to the Flip Display option 6 Press the Select button to confirm 7 Repeat steps 2 6 inclusive to rotate the screen display to its previous orientation 82 Ult...

Page 83: ... Up and Down buttons to scroll to the screen that shows Button Lock at the top The Button Lock screen presents you with one of two messages l Press to Lock This message is shown if button lock is currently disabled If you press the Select button button lock is enabled UltraSync ONE will not allow you to access the menu options again until the button lock has been disabled l Press to Un Lock This m...

Page 84: ...84 UltraSync ONE User Guide ...

Page 85: ...w current information about the unit To learn about the displays see Main Screen 86 Version Number and Serial Number 87 Power and Battery Status 88 Synchronisation Status 89 SYNC Output Status 90 LTC Output Status 91 UltraSync ONE User Guide 85 Status Chapter 5 Status Information ...

Page 86: ...ltraSync ONE Ch is for channel and the first two letters after Ch indicate the country area CE for Europe JP for Asia FC for USA Canada Australia and New Zealand The two numbers indicate the RF channel 5 A battery icon that shows an estimate of the remaining battery power based on the settings that are currently in use 6 Signal strength and communications indicators An antenna icon flashes in the ...

Page 87: ... To find this information 1 Display the Main Screen 2 Use the Up and Down buttons to scroll to the screen that shows UltraSync ONE at the top Status Description Usnc1 The version number of the firmware that is installed on your UltraSync ONE Ser No The serial number of your UltraSync ONE unit Tip For full firmware version details connect your UltraSync ONE to a computer that is running our updater...

Page 88: ... and Down buttons to scroll to the screen that shows Power at the top Status Description Power The status of any external power supply EXT OFF means there is no external power supply EXT OK means there is an external power supply Battery The battery is a five bar icon that shows an estimate of the remaining battery charge 1 bar is low charge 5 bar is full charge This is based on the UltraSync ONE ...

Page 89: ...de receiving is shown if your UltraSync ONE is a slave TCG timecode generated is shown if your UltraSync ONE is a master Next to TCR TCG is the timecode that your UltraSync ONE is using User Shows the user bits that your UltraSync ONE is using see Set the User Bits on page 74 Master Shows the name of the master device that the UltraSync ONE is synchronised with only available if your UltraSync ONE...

Page 90: ...n Screen on page 86 2 Use the Up and Down buttons to scroll to the screen that shows SYNC O P at the top Status Description Mode The type of signal that your UltraSync ONE is currently set to output via the SYNC port see Set the SYNC Output on page 76 Level The voltage level of the SYNC output see Set the SYNC Output on page 76 90 UltraSync ONE User Guide ...

Page 91: ...reen on page 86 2 Use the Up and Down buttons to scroll to the screen that shows LTC O P at the top Status Description FPS The frames per second rate of your UltraSync ONE This should match the FPS of any attached devices see Set the Frame Rate Per Second on page 73 Level The voltage level of the LTC output see Set the SYNC Output on page 76 UltraSync ONE User Guide 91 ...

Page 92: ...92 UltraSync ONE User Guide ...

Page 93: ...ettings remotely by using the free BLINK Hub app on a smartphone or tablet You can also use BLINK Hub to view some status information To learn about BLINK Hub see Remote Settings using BLINK Hub 94 UltraSync ONE User Guide 93 BLINK Hub Chapter 6 BLINK Hub ...

Page 94: ... The free BLINK Hub application In BLINK Hub each device in the BLINK network including your UltraSync ONE has its own status panel which provides information about the device You can also use BLINK Hub to change some of the UltraSync ONE settings including l Name l User bits l Brightness Tip Visit www timecodesystems com or contact your local stockist for more information on pulse and wave mini b...

Page 95: ... about the warranty and the conformity declarations see Warranty 96 Quality Declarations 97 EC Declaration of Conformity 99 UltraSync ONE User Guide 95 Warranty and Conformity Chapter 7 Warranty and Conformity ...

Page 96: ...r alteration modification negligence or misuse In the event of any defects determined to be covered by this warranty Timecode Systems Limited will at its sole option repair or replace the defective instrument without charge To obtain warranty service the defective instrument must be returned within one year from purchase to TIMECODE SYSTEMS LIMITED ATTN Repair Department Unit 6 Elgar Business Cent...

Page 97: ...tion distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter FCC Warning Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that...

Page 98: ...dustry Canada Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of Industry Canada Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matéri...

Page 99: ...ity and belongs to the following product s Type of Product Wireless timecode sync accessory Model UltraSync ONE FCC ID AYV USYN01 IC ID 10427A USYN01 Object of the declaration The object of the declaration described above is in conformity with the relevant Union harmonization legislation EMC Directive 2014 30 EU Low Voltage Directive LVD 2014 35 EU R TTE Directive 1999 5 EC UltraSync ONE User Guid...

Page 100: ...wing harmonized standards and technical specifications have been applied EN 300 220 2 V2 4 1 2012 EN 301 489 3 V1 6 1 2013 EN 55024 2010 EN 55032 2012 Paul Scurrell Timecode Systems 100 UltraSync ONE User Guide ...

Page 101: ...reset your UltraSync ONE If you are experiencing problems that are not covered here please visit https support timecodesystems com for up to date FAQs and manuals Troubleshooting 102 Restore Factory Settings 105 Reset 106 FAQs 107 UltraSync ONE User Guide 101 Troubleshooting FAQs Chapter 8 Troubleshooting and FAQs ...

Page 102: ...aster see page 103 l UltraSync ONE Slave is Connecting to the Wrong Master see page 103 l UltraSync ONE not Responding to Select button see page 103 l UltraSync ONE Battery not Charging see page 104 If you are experiencing problems that are not covered here please visit https support timecodesystems com for up to date FAQs and manuals 102 UltraSync ONE User Guide ...

Page 103: ...er communications can only take place between devices that are in the same RF network For more information see Set the RF Channel on page 68 l The UltraSync ONE and or the master are not set to the correct country area You need to set the UltraSync ONE and master to the country area in which they are being used see Set the RF Country Area on page 64 UltraSync ONE Slave is Connecting to the Wrong M...

Page 104: ... see Switch UltraSync ONE On and Off on page 11 2 Check that the USB C port on the UltraSync ONE is clear USB C ports can get clogged with lint from pockets or dirt and dust from the environment 3 Try using a different charger 4 Try using a different cable If the problem persists contact Timecode Systems for advice 104 UltraSync ONE User Guide ...

Page 105: ...ing settings see Reset on page 106 To restore the factory settings of your UltraSync ONE 1 Make sure your UltraSync ONE is switched on see Switch UltraSync ONE On and Off on page 11 2 Press the Select button 3 Use the Up and Down buttons to scroll to the System Settings option 4 Press the Select button 5 Use the Up and Down buttons to scroll to Set Factory Defaults 6 Press the Select button The Ul...

Page 106: ...l 2 Keep the Up and Down buttons pressed down until the UltraSync ONE appears to switch off 3 Release the Up and Down buttons The UltraSync ONE restarts When the UltraSync ONE restarts it still has all of the settings that were in place before you reset it If it is still unresponsive try performing a factory reset A factory reset will restore your UltraSync ONE s original settings so any existing ...

Page 107: ...ork Can a Master Device use Drop Frame Timecode Yes The UltraSync ONE can use drop frame and standard frame rates How Long Does it Take for UltraSync ONE to Re Sync If your UltraSync ONE moves out of range of the master it will no longer be synchronising with the master It will re synchronise with the master when it is back in range of the master but the amount of time the re sync takes can vary U...

Page 108: ...108 UltraSync ONE User Guide ...

Page 109: ... read the important safety and recycling information regarding your UltraSync ONE and its battery Battery Safety and Disposal 110 UltraSync ONE User Guide 109 Safety and Disposal Chapter 9 Safety and Disposal ...

Page 110: ...ry as described in the user guide Incorrect use could result in fire explosion smoke heat and battery leakage Do not use a damaged battery Do not put product or battery into a microwave over dryer or high pressure container If the battery does not charge in the expected time stop charging and contact Timecode Systems for advice Stop using the product if there is abnormal heat odour discoloration o...

Page 111: ...id possible hazards to the environment and public health that could otherwise be caused by improper treatment of batteries The recycling of materials contributes to the conservation of natural resources For further information on disposal and recycling please contact Timecode Systems UltraSync ONE User Guide 111 ...

Page 112: ...112 UltraSync ONE User Guide ...

Page 113: ...INK network 29 68 Blue cable 17 Blue LED 14 Brightness 80 LED 79 Screen 80 Button lock 83 C Canada 64 Charging 18 Charging time 20 China 64 Cold conditions battery 18 Controls 13 Country 64 D Digital transceiver 21 Dimensions 20 DIN to BNC cables 17 Display 13 Rotate 82 Display Settings 80 82 Disposal 109 Diversity 21 Down button 15 Drift 20 Drop frame timecode 107 E EC declaration of conformity 9...

Page 114: ... 14 H Hot conditions battery 18 I Industry Canada statements 98 International use 64 J Jamming 39 Japan 64 Japan China 64 L LED 14 Blue 14 Brightness 79 Green 14 Red 18 Long timed on 81 LTC input 20 LTC level 78 LTC output 20 LTC output status 91 LTC output via SYNC 76 M Main screen 86 Master 24 Master FPS 73 Master frame rate per second 73 Master timecode 72 Master TX 33 Modes 23 Mounting 19 Mult...

Page 115: ...nge 21 Re sync 107 Recharging 18 Recycling 109 Red cable 17 Red LED 14 Remote control 94 Remote monitoring 94 Reset 106 RF channel 68 RF country area 64 RF exposure 97 RF network 29 RF slave 35 52 Rotate display 82 S Safety 109 Screen brightness 80 Screen saver 81 Select button 15 Serial number 87 Short timed on 81 Signal strength 25 86 Slave 24 35 Specification 20 Status indicator LED 14 Status i...

Page 116: ...ification 20 Timecode 72 Timecode for free running 72 Timecode for master 72 Timecode input 20 Timecode mode 65 Timecode output 20 Timecode Systems address 96 Troubleshooting 102 U UK 64 United States of America 64 Up button 15 US CA AU NZ 64 User bits 74 V Version number 87 W Warranty 96 Word clock output 20 76 116 UltraSync ONE User Guide ...

Page 117: ...UltraSync ONE User Guide 117 ...

Page 118: ...http www timecodesystems com Timecode Systems Unit 6 Elgar Business Centre Hallow Worcester WR2 6NJ UK 44 0 1700 808 600 contact timecodesystems com ...

Search results

Summary of Contents for UltraSync BLUE

Reviews:

Brands by name

Popular brands

timecode systems UltraSync BLUE, User Manual

Search results

Summary of Contents for UltraSync BLUE

Reviews:

Brands by name

Popular brands