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Tilgin Home Gateway

HG2280 HG2380 series

Quick Guide

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Summary of Contents for HG2280 series

Page 1: ...Tilgin Home Gateway HG2280 HG2380 series Quick Guide ...

Page 2: ...a Sweden Tel 46 0 8 572 38600 Fax 46 0 8 572 38500 For more company product and contact info www tilginsolutions com This product is developed and manufactured by Tilgin AB Document Product Number 13652280 Content Version K 18 06 05 ...

Page 3: ...mputer by Ethernet cable 7 4 4 2 Connecting a computer by using WLAN Wireless LAN 7 4 4 2 1 Configuring WLAN Client for computer devices 8 4 5 Configuring your computer device 8 4 6 Connecting phones equipment 9 4 7 Connecting a DECT handset to the home gateway 9 4 8 Locating a DECT handset 10 4 9 Mount the home gateway to the wall 10 5 Troubleshooting Tips 11 6 Safety Information 11 7 Safety Reco...

Page 4: ...erator If provided check the instructions from your operator for additional steps needed when connecting and powering up the device Quick Guide available on http www tilginsolutions com company support 2 Delivered with the home gateway Confirm that you have received the following Content in packages for H2280 HG2380 models All models Specific Qty HG2280 or HG2380 series gateway 1 AC DC adapter Out...

Page 5: ...t 4 Reset button Button for factory reset 5 Phone1 and 2 Connects analogue phones or fax equipment 6 USB Host Ports 1 and 2 Connects USB Device 7 Power Input Connects the power adapter 8 ON OFF button Button for turning the home gateway on or off 9 Wireless LAN WLAN ON OFF Turn wireless LAN WLAN ON or OFF with short press Activate Wireless Protected Setup WPS with push for 10 seconds 10 Locate han...

Page 6: ...ction to operator failed OFF No power Internet GREEN Stable Internet Connectivity Established RED Stable No internet Connectivity LAN GREEN Stable Link 10 100M 1000M GREEN Rapid flash Traffic activity OFF No link WLAN GREEN Stable Wireless function enabled GREEN Slow flash WPS in progress GREEN Short flash WPS succeeded GREEN Rapid flash WPS failed OFF Wireless function disabled USB GREEN Stable C...

Page 7: ...ter Pages available in the Web GUI depend on your operator s offering Home gateways and power supplies are electrical devices that can overheat without ventilation Place standing or wall mounted on a firm and flat surface and do not cover or crowd them with objects or clothing that prevents good ventilation For best WiFi performance place the unit standing up in a high and free position preferably...

Page 8: ...2 technology and you later switch to connecting to Internet using Ethernet or vice versa the following steps are needed Connect and use the correct WAN cable as described above Remove the old WAN cable on the gateway Restart the gateway by turning off and on the power of the gateway using the ON OFF Button 8 4 2 Connect the power cord to the AC DC adapter 1 Connect the AC DC adapter power cord to ...

Page 9: ... pressing the WiFi button once see picture in 3 2 9 The WLAN LED on the front will turn green when enabled Enter the PIN code provided by your wireless device adapter supplier in the local Web GUI of the home gateway WPS PBC method Enable the WLAN by pressing the WiFi button once The WLAN LED on the front will turn green when enabled Press the WiFi button again for 5 10 seconds to enable the PBC f...

Page 10: ...ID Tilgin 12 random characters Example Tilgin 1wa23sbg9skm Channel Auto Note Your operator may instruct you to use a WPA key that they provide to you or use the WPA key printed on the label on the backside of the home gateway Make sure your WLAN profile is saved and make sure your computer network settings are configured properly 4 5 Configuring your computer device Your computer must be configure...

Page 11: ...ur home gateway is equipped with a built in DECT base station you can connect DECT handsets to your home gateway For the handsets to work properly they should support either the CAT iq or the GAP standard This is true for most handsets on the market that are reasonably new It might also be the case that your operator provides a handset together with the home gateway To connect or pair a handset to...

Page 12: ...lease the button again to turn off paging immediately or wait until paging stops automatically 4 9 Mount the home gateway to the wall 1 Screw two suitable screws to the wall The screws should be in a horizontal position and with a distance of 178mm The distance between the screw head and the wall should be approximately 4mm This could be adjusted depending on the wall structure Fig 1 2 Attach the ...

Page 13: ...check that the Telephone line cord from the Telephone is connected to one of the phone ports When there is slow or no connection over WLAN push the WLAN button WLAN Off Now press the WLAN button again WLAN On The Auto channel feature then searches for the best channel and select it If these actions still do not solve the problem contact your operator or the vendor that supplied your home gateway 6...

Page 14: ...end the product Do not allow children to play with the product as it contains small parts that could be detached and create a choking hazard Use only original Tilgin components and replacements parts Failure to do so may result in performance loss damage to the product fire electric shock or injury It will also invalidate the warranty Avoid using the unit during an electrical storm There may be a ...

Page 15: ... Power supplies defined for these products 1 For EU CSEC CS30B120250FGF Input 100 240V 50 60Hz 0 8A Output 12V 2 5A supplied by Chou Sen Electronics Shenzhen Co Ltd 2 For UK CSEC CS30B120250FBF Input 100 240V 50 60Hz 0 8A Output 12V 2 5A supplied by Chou Sen Electronics Shenzhen Co Ltd 3 For EU CSEC CS24E120200FGF Input 100 240V 50 60Hz 0 8A Output 12V 2 0A supplied by Chou Sen Electronics Shenzhe...

Page 16: ...ty relative non condensing Operating 10 to 90 Non operating 5 to 95 Frequency Band According to Directive 2014 53 EU Maximum Radio Frequency Power EIRP According to Directive 2014 53 EU WiFi 2412 2472MHz WiFi 5150 5250MHz WiFi 5250 5350MHz WiFi 5470 5725MHz DECT 1880 1900MHz WiFi 100mW WiFi 200mW WiFi 100mW WiFi 200mW DECT 250mW This device is restricted to indoor use when operating in the 5150 MH...

Page 17: ...from or on behalf of Tilgin AB Limited warranties may be granted to you by the equipment provider in its capacity as reseller of the product Please contact your equipment provider for information regarding warranties for the product 12 Notice of Copyright and Patent Protection This product incorporates technology which is copyrighted patented or otherwise protected under intellectual property laws...

Page 18: ...55032 2012 VoIP USB EN 55024 2010 EN 61000 3 2 2014 EN 61000 3 3 2013 EMC Portion DECT EN 301489 17 V3 2 0 EN 301489 1 V2 2 0 EMC Portion 2 4GHz 5GHz WiFi EN 301489 17 V3 2 0 EN 301489 1 V2 2 0 EN 301489 6 V2 2 0 RF Portion DECT EN 301406 V2 2 2 RF Portion 2 4GHz WLAN EN 300328 V2 1 1 RF Portion 5GHz WLAN EN 301893 V2 0 7 Health Portion DECT EN 301406 V2 2 2 Health Portion 2 4GHz WiFi EN 300328 V2...

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Page 20: ...ved This Quick Guide and any associated artwork software and product designs are copyrighted with all rights reserved Under the copyright laws this Quick Guide artwork software and product designs may not be copied in whole or part without the written consent of Tilgin AB Under the law copying includes translation to another language or format ...

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