Tiger JKL-T10W, User Manual, Page: 27 / 80

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Troubleshooting
☆ "While cooking" includes all cooking and washing steps. ☆ "While cooking" includes all cooking and washing steps.
Symptom
Check point Action
See
page
Display,
lamp, audio
malfunctions
There is a noise
While cooking
☆
or warming rice.
The fan makes a humming noise when it is operating; this
is not a malfunction. When the IH is operating, it makes
a high-pitched whining noise or a noise that sounds like
"chiriririri." These do not signal malfunctions.
It's making a noise that is
completely different from
a humming noise, a high-
pitched whining noise or
a noise that sounds like
"chiriririri"?
Contact the store where
the rice cooker was
purchased.
The stored current
time, preset time, and
elapsed warm keeping
time are lost when the
power plug (or the rice
cooker plug) is pulled
out.
Does “0:00” blink when
the power plug (and the
rice cooker plug) is (are)
inserted?
The lithium battery is
empty. Contact the store
where the rice cooker
was purchased for repair.
41
The Audio Guide
is silent.
If you only hear a buzzer
when you press a key,
that means that the Audio
Guide is set to Voice
Recognition: No?
Set the Audio Guide to
Voice Recogni tion: Yes.
13
If you press a key and the buzzer doesn't sound, contact
the store where you purchased the rice cooker about
repairs.
The Audio Guide
is hard to hear.
The volume is set to low? Increase the volume for
the audio setti ng.
13
In case
of odors
Smells of resin. Is this the first time that the rice cooker is being used?
Such smells will vanish as the rice cooker gets used.
Symptom
Check point Action
See
page
When
rice is
cooked
The Keep warm
lamp blinks.
When Keep Warm No and Oatmeal are selected, the Keep
Warm lamp flashes.
22
・
40
A rice crust forms.
The rice crust is
thin.
Because you are cooking rice in an earthenware pan,
a rice crust forms. The condition of the rice crust is
determined by the Heat adjustments.
19
・
20
During
warming
rice
The Keep Warm
elapsed time is
flashing.
If the set time for warming is exceeded, the Keep Warm
elapsed time display will flash. (Do not warm food for
longer than the set time.)
22 ・ 32
35 ・ 38
The Immediate
warming function
cannot be used.
Is the inner pan inserted
correctly?
Insert the inner pan
correctly.
17
Time
Even when
Hour/Min
is pressed, the
time cannot be set.
The clock cannot be set while cooking
☆
, warming, during
timer cooking or during timer soaking.
41
Main unit
malfunctions
The lid will not close.
Or the lid comes open
during cooking.
Is rice or uncooked rice stuck
to the upper casing, or around
the hook button or lid?
Remove them entirely .
43
Pressing a key
causes no reaction
in the rice cooker.
Are the power plug and the
rice cooker plug properly
inserted into the AC
outlet and the rice cooker
receptacle respectively?
Be sure to properly insert
the power plug and the rice
cooker plug into the AC
outlet and the rice cooker
receptacle respectively.
17
Sparks fly from plug Inserting the power plug into wall socket sometimes may
cause a small electric spark.
Plastic parts have
stripes or waves.
Such stripes and waves are produced when forming resin.
They cause no harm and do not affect the use of the rice
cooker.
The inner pan is
damaged, scratched
or cracked.
Purchase a new inner pan at the store where you purchased your
rice cooker.
The inner pan is
turning white.
Mineral components in the tap water are adhering to the surface;
this has no effect on quality of performance.
The inner pan is
scorched, and the
scorch marks cannot
be removed.
Did you prepare food using menu options other than Stew, Soup,
or Steam?
Or did you prepare food using recipes other than those in the
COOK BOOK?
20
・
33
Water or rice has
entered the rice
cooker body.
Water or rice may cause problems. Contact the store
where the rice cooker was purchased.
Display,
lamp, audio
malfunctions
Display unit blurs. Are burns and rice grains
stuck to the gasket or brim
of the inner pan?
Remove them entirely.
17
・
43
Is the outer surface of the
inner pan wet?
Wipe the wet surface with
a dry cloth.
42
The display screen
went dark while I was
using the rice cooker.
When the main unit becomes hot, the display screen will become
dark; this is not a malfunction.
If these indications appear
Display Action
See
page
Error! is displayed on the
screen and the rice cooker
is making a continuous "pi-"
sound, or a "pi-pi-pi-pi"
sound.
If you place the main unit in a very hot room or on a carpet,
etc., the intake and exhaust vents may be blocked and the
temperature may rise, causing not getting a response when
you press a key. Follow the steps below in such a case.
①
Unplug the cord.
②
Move the rice cooker to where the air intake and steam
vent are not blocked and the surrounding temperature is low.
③
Plug the cord into an electrical outlet and operate the keys.
* If the rice cooker still does not work, there is something
wrong with it. Unplug the AC cord from the outlet and
contact the place of purchase for servicing.
9