1300 847328
safe@home is your new personal alarm system
offering the latest technology to give you
independence, peace of mind, and put you in
contact with people who care for you and are
there to help you.
THE BASE STATION
Aerial
HELP Button
Press to activate
an emergency
alarm. The
button lights up
in a clockwise
direction to let
you know your
call for help is
being sent.
CANCEL
Button
Press to
cancel an
emergency
alarm.
Status
Indicator
Label
Look over
page for
more
details.
IMPORTANT NOTES
Due to external factors, it is possible that in exceptional
circumstances the system may not operate as expected.
Such factors include radio interference, lightning strikes or
communication network outages. These are rare events but
because they are outside our control, we cannot accept any
responsibility for damages or other consequences resulting
from any failure.
If you suspect your system is damaged or not functional,
please contact:
safe@home 1300 847328
For assistance call safe@home 1300 847328
For assistance call safe@home 1300 847328
HOW TO USE
Your Personal Pendant
Your personal Pendant should be worn
at all times including at night in bed. It is
waterproof and should be worn in the
bath or shower.
Requesting Help
If you need help at any time of the day or
night, press and hold the button on your
personal Pendant and count to three. The
outer rim will then illuminate and flash red to
let you know your call for help is being sent.
Alternatively press the large
HELP
button on
the system.
Talking to your Operator
If you request help, you will hear a loud
fifteen second alarm and your system will
connect to the Monitoring Control Centre.
When you hear the operator, you can
communicate with them by speaking to the
system.
Cancelling an Alarm
During the loud fifteen second alarm period
you can cancel the alarm by pressing the
yellow
CANCEL
button.
TESTING AND MAINTAINING
Testing your System
From time to time your system will request that you test it. The
‘Test Pendant’
indicator will flash blue. Press and hold the button
on your Pendant for three seconds - you will hear a loud alarm.
Wait to speak to an operator. Tell them you are testing.
Care of your Pendant
AVOID
direct spraying with perfume, insect repellent or similar
chemicals, by holding it out of the way.
CLEAN
with non-abrasive and non-polishing cleaners only.
RECOMMENDED
warm damp cloth is usually sufficient.
The ultimate personal alarm for independent living.
