Chapter 2: Getting started
98-129217-A
Entering the SIM PIN for the terminal
16
Entering the SIM PIN for the terminal
Overview
Depending on your SIM card, you may have to enter a SIM PIN to use the system. Your SIM PIN is
supplied with your SIM card. You can enter the PIN using a standard phone, the IP handset or the
web interface.
For information on how to connect the IP handset or computer you are going to use, see
Connecting a computer to the LAN interface
Connecting the Thrane IP handset
Entering the SIM PIN using a phone or IP handset
To enter the SIM PIN
If you have a phone connected to the terminal, you can use it to enter the SIM PIN for the terminal
at start up.
Do as follows:
•
For an analog phone
:
Pick up the phone. When the terminal is waiting for a PIN, you will hear 2 beeps - pause - 2
beeps - etc.
Dial <
PIN
> followed by
#
.
When you hear a “busy” tone or a dialing tone, the PIN has been accepted and you can hang
up or dial a number.
•
For the Thrane IP Handset:
Select the
BGAN
menu, select
Enter PIN
and enter the administrator user name and password
for the terminal. Then enter the PIN for the terminal.
Note that the menu item “Enter PIN” is only available if the terminal is waiting for a PIN.
Wrong SIM PIN
Analog phone
: If, instead of the busy tone or dialing tone, you continue to hear 2 beeps - pause -
2 beeps - etc., it means the SIM PIN was not accepted. Check that you have the correct PIN and try
again.
If a wrong PIN has been entered three times in the terminal, you will hear 3 beeps - pause - 3
beeps - etc. This means you have to enter the PUK (PIN Unblocking Key) provided with your SIM
card.
After entering the PUK, you must enter a new PIN of your own choice (4 to 8 digits long).
Dial the following:
<PUK> * <New PIN> * <New PIN>
followed by
#
or off-hook key.
Example:
If the PUK is 87654321 and the new PIN is 1234, dial
87654321 * 1234 * 1234
followed by
#
or off-hook key.
