Chapter 5: Troubleshooting
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Status signaling
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Status signaling
Overview
There are many ways of troubleshooting if an error occurs. The terminal has different means of
status signaling, to help you find the cause of a problem:
•
Indicator
.
•
Event messages.
•
Event log.
Indicator, event messages and logs are described in the following sections.
General status indicator functions
Power indicator
Event messages
Display of event messages
The terminal can detect events during POST (Power On Self Test) or CM (Continuous Monitoring).
When the terminal detects an event that requires your action, it issues an event message.
You can see the active event messages in the web interface by clicking the warning symbol in the
icon bar at the top in the web interface. You can also see the messages in the Thrane IP Handset.
All events are logged in the event log. For information on the event log, see
Behavior
Meaning
Green
Power OK.
Flashing green
The terminal is powering up.
Flashing orange
The terminal is closing down.
Off
No power.
