16
Problem
Possible cause
What to do
No sound on TV or
amplifier.
The volume of the TV is set too
low.
The volume of the receiver is set
too low.
Increase the volume of the TV with
its remote control.
Increase the volume of the receiver
with its remote control.
The correct input is not selected
on your TV or amplifier, or the unit
is set to a higher resolution than
supported by the TV.
Switch to the correct TV/amplifier
input.
Select lower resolution on the
receiver.
The TV, digital receiver or amplifier
is not switched on.
Switch the TV/digital receiver/
amplifier on.
The TV or digital receiver is not
connected to the mains.
Check the mains lead.
Bad cable connection.
Make sure that any existing digital
or analogue A/V cable connections
between the used equipment (TV,
digital receiver or A/V amplifier)
are properly connected.
Audio is muted.
Press the
!
button on your
remote control.
The TV power is off.
Turn the TV on.
No access to scrambled
services.
The channel is scrambled.
Your receiver doesn't support
scrambled channels.
Select an alternative channel.
No response to the
remote control.
The receiver is off.
Plug in and turn on the receiver.
The remote control is not aimed
correctly.
Aim the remote control at the IR
sensor on the front panel of the
receiver.
The IR sensor on the front panel of
the receiver is obstructed.
Avoid or remove obstructions.
The batteries of the remote
control are not inserted, wrongly
inserted or exhausted.
Check whether the batteries are
inserted correctly or exhausted. If
exhausted, replace the batteries in
the remote control.
After moving the
DVB-T2 Receiver to
another room/area you
are no longer able to
receive digital reception.
The antenna signals are too weak.
Press
INFO
on the remote control
to keep the signal bars on screen
and adjust the Indoor antenna for
maximum reception. Alternatively,
do a rescan of the channels.
The signal strength/quality might
be less than before, if using an
indoor antenna.
When using an active antenna,
check if the antenna power setting
is
On
.
Try using an outdoor antenna.
The receiver switches
off or to standby
automatically.
The
Auto Standby
function is
enabled and has reached the set
time.
Disable
Auto Standby
. Refer to the
user manual of your receiver for
details.
