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User manual

THG540 - Voice Over IP Cable Modem

SATELLITE

TELECOM

CAbLE

TErrESTrIAL

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Summary of Contents for THG540

Page 1: ...User manual THG540 Voice Over IP Cable Modem SATELLITE telecom cable terrestrial...

Page 2: ...perly but which can become a health and environmental hazard if they are not handled or disposed of in the proper way Consequently please do not throw out your inoperative appliance with the household...

Page 3: ...uct Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase Attach it here and record the serial and model numbers in case you need them The numbers are loca...

Page 4: ...t Panel 3 Rear Panel 5 Wall Mounting 6 Relationship among the Devices 7 What the Modem Does 7 What the Modem Needs to Do Its Job 7 Contact Your Local Cable Company 8 Connecting the Cable Modem to a Si...

Page 5: ...ore Than Two Computers to the Cable Modem 22 Telephone or Fax Connection 23 Activating the Cable Modem 24 Chapter 2 Additional Information 25 Frequently Asked Questions 25 General Troubleshooting 26 S...

Page 6: ...g tips the internal diagnostics and other valuable information Note You might need to use the CD ROM to install the USB driver if you are connecting via the USB port CD ROM Contents z Links to RCA and...

Page 7: ...kes it possible for your computer to pass data to and from the internet You must have an Ethernet card and software drivers installed in your computer You will also need a standard Ethernet cable to c...

Page 8: ...ile download in process X X FLASH FLASH FLASH FLASH FLASH Registering and Baseline Privacy Initializing configuration file download complete initialize BPI if BPI is ON registration in process Start u...

Page 9: ...MP TFTP MTA initialization FLASH FLASH RSIP ON ON Both Lines On Hook ON FLASH Tel1 Off hook Tel2 On hook FLASH ON Tel1 On hook Tel2 Off hook MTA Operation FLASH FLASH CM Normal Operation Both Lines Of...

Page 10: ...ained in this document are for representation only 5 Rear Panel 12VDC 12V Power connector Reboot EMTA Reboot this device Telephony LINE1 LINE2 RJ 11 Phone set connector ETHERNET Ethernet 10 100BaseT R...

Page 11: ...l mount the Cable Modem or the Battery Pack Two different wall mount directions could be chosen for the Battery Pack Note When wall mounting the unit ensure that it is within reach of the power outlet...

Page 12: ...that can be reliably transported over the Internet What the Modem Needs to Do Its Job The Right Cable Company Make sure your local cable company provides data services that use cable TV industry stand...

Page 13: ...ormation which you will find on the sticker on the modem ready The serial number The model number of the modem The Cable Modem CM Media Access Control MAC address The Media Terminal Adapter MTA MAC ad...

Page 14: ...Adapter will provide data service if the cable account is set up but no telephony service is available You have a cable outlet near your PC and it is ready for cable modem service Note It is important...

Page 15: ...the Cable Modem 1 Locate the Cable TV wire You may find it one of three ways a Connected directly to a TV a Cable TV converter box or VCR The line will be connected to the jack which should be labeled...

Page 16: ...sing other power supplies may damage the unit Fig 2 USB Connection If you received an Installation Quick Start kit with the purchase of your modem you should use the software provided in that kit If n...

Page 17: ...on your Voice over IP Cable Modem and to the wall connection for your cable service If you re using a splitter click on Installing a splitter The splitter diagram appears When you re finished hit the...

Page 18: ...ce over IP Cable Modem 2 Connect the plug from the AC power supply into the POWER AC ADAPTER jack on the Voice over IP Cable Modem and plug the power supply into an AC outlet 3 Insert the supplied Voi...

Page 19: ...IP Cable Modem s presence your BIOS settings may not permit USB and or Plug and Play devices Please contact your computer s customer service department 7 Choose the Search for a suitable driver for m...

Page 20: ...ons ONLY if the driver found was NOT the Thomson USB CDC Devices A Click Back to return to the previous window B Ensure that you have selected the CD ROM option C In addition to the CD ROM option choo...

Page 21: ...e Voice over IP Cable Modem installation is now complete To validate a proper installation perform the following instructions A Click on the Start icon in the lower left hand corner of your screen B S...

Page 22: ...The Thomson Voice over IP Cable Modem installation is now complete To validate a proper installation perform the following instructions A Click on the Start icon in the lower left hand corner of your...

Page 23: ...ew Hardware Wizard did not automatically appear your BIOS settings may not permit USB and or Plug and Play devices Please contact your computer s customer service department 7 Your computer will insta...

Page 24: ...Start icon in the lower left hand corner of your screen B Select Settings followed by Control Panel The Control Panel window will appear C Double click on the System icon and select the Device Manager...

Page 25: ...er 1 Connections and Setup 20 Below are important points to remember before you connect the Voice over IP Cable Modem For Ethernet connections go to page 21 For telephone and fax connections go to pag...

Page 26: ...ER jack on the cable modem and plug the power supply into an AC outlet Note Use only the power supply that accompanied this unit Using other adapters may damage the unit 3 Connect one end of the Ether...

Page 27: ...10BaseT or 100BaseT Hub or Switch Straight through or standard category 5 Ethernet cable one for each computer to be connected If you have a hub with an uplink port a straight through cable can be use...

Page 28: ...a standard phone line cord directly from the phone fax machine answering machine caller ID box etc to one of the LINE jacks on the cable modem see Fig 5 2 If there is a phone line in your home which i...

Page 29: ...hese steps is represented by a different pattern of flashing lights on the front of the modem Note All indicators flash once prior to the initialization sequence If all of the lights are flashing sequ...

Page 30: ...fering a wide range of services including email chat and news and information services and a connection to the World Wide Web Monthly subscription fee applies Q Can I watch TV surf the Internet and ta...

Page 31: ...on t always have Ethernet capabilities be sure to verify that your computer has a properly installed Ethernet card and the driver software to support it z Check to see that you are using the right typ...

Page 32: ...ce is not activated If the rightmost light on the cable modem stays on while others flash check with your TSP or cable company z If the cable modem is connected to existing house telephone wiring make...

Page 33: ...en warranty service for the cable modem may be provided through your cable provider or its authorized representative For information on 1 Ordering Service 2 Obtaining Customer Support or 3 Additional...

Page 34: ...it over the 10BaseT or 100BaseT LAN cable Euro DOCSIS The modified DOCSIS standard to accommodate European cable systems which often use 8 MHz channel spacing cable networks F Connector A type of coa...

Page 35: ...using standard telephones Provisioning The process of enabling the Media Terminal Adapter MTA to register and provide services over the network TCP IP Transmission Control Protocol Internet Protocol A...

Page 36: ...and features subject to change without notice Illustration of product finish may vary from actual color Fore more information Thomson 46 quai Alphonse Le Gallo 92100 Boulogne Billancourt France Tel 3...

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