THOMSON SPEEDTOUCH 546 User Manual Download Page 1

Page: 1 / 102

SpeedTouch™546

Residential ADSL Gateway

User’s Guide

Release R5.3.1

Summary of Contents for SPEEDTOUCH 546

Page 1: ...SpeedTouch 546 Residential ADSL Gateway User s Guide Release R5 3 1...

Page 2: ......

Page 3: ...SpeedTouch 546 User s Guide R5 3 1...

Page 4: ...er countries UNIX is a registered trademark of UNIX System Laboratories Incorporated Apple and Mac OS are registered trademarks of Apple Computer Incorporated registered in the United States and other...

Page 5: ...LED Behaviour 8 1 3 How to Access your SpeedTouch 9 1 3 1 Access via the Web Interface 10 1 3 2 Access via CLI 11 1 3 3 Access via FTP 13 1 3 4 Remote Assistance 16 2 Local Network Setup 17 3 Internet...

Page 6: ...d Connection 48 4 4 1 Connectivity Check 49 4 4 2 DSL Connection 50 4 4 3 Internet Services 51 4 4 4 Internet Service Settings 52 4 5 Toolbox 53 4 5 1 Remote Assistance 54 4 5 2 Game Application Shari...

Page 7: ...P 76 4 6 4 Interfaces 77 4 6 5 Interface Settings 78 4 6 6 DHCP Pool 79 5 Software Upgrade 81 5 1 Upgrade Wizard on Setup CD 82 6 Troubleshooting 85 6 1 General SpeedTouch Troubleshooting 86 6 1 1 Eth...

Page 8: ...Contents E DOC CTC 20050429 0100 v1 0 iv...

Page 9: ...ation and software updates THOMSON continuously develops new solutions but is also committed to improve its existing products For more information on THOMSON s latest technological innovations documen...

Page 10: ...About this User s Guide E DOC CTC 20050429 0100 v1 0 2...

Page 11: ...ternet at high speed Installation For more information on how to set up your SpeedTouch installation and wiring and how to do a first Internet connection setup refer to the provided Installation and S...

Page 12: ...CTC 20050429 0100 v1 0 4 1 1 SpeedTouch Features Introduction Your SpeedTouch offers you a wide range of outstanding features In this section you will find a comprehensive overview of the Hardware Sp...

Page 13: ...uch ADSL ISDN variant ADSL RE ADLS2 ADSL2 ADSL2 for both ADSL over POTS and ADSL over ISDN Physical interfaces WAN One RJ 11 port for ADSL POTS or ADSL ISDN connection LAN Four RJ 45 ports to connect...

Page 14: ...Static routing automatic routes PPP LAN IP address multi homing Services UPnP with NAT traversal capability enables game technologies Xbox live Direct X and many others enables conferencing functions...

Page 15: ...t Multi level user protection Event logging DHCP server client and relay DHCP to PPP spoofing DNS server client and relay Time synchronization SNTPv1 SNTPv2 SNTPv3 and SNTPv4 System logging SNMPv1 age...

Page 16: ...tate Power Green On Power on normal operation Red On Power on self test failed indicating device malfunction Orange On Bootloader active Off Power off Ethernet Green Flashing Ethernet activity On Ethe...

Page 17: ...formation see 1 3 1 Access via the Web Interface on page 10 Command Line Interface CLI Fine tune your SpeedTouch configuration For more information see 1 3 2 Access via CLI on page 11 File Transfer Pr...

Page 18: ...54 3 As a result the SpeedTouch Home page appears from where you can navigate to all the configurable aspects of the SpeedTouch For more information on the web pages see 4 SpeedTouch Web Interface on...

Page 19: ...session This requires that TCP IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch Your SpeedTouch and the connected PC must have an IP address in the sa...

Page 20: ...ndows XP for instance 1 On the Windows task bar click Start 2 Select All Programs Accessories Command Prompt In the Command Prompt window At the prompt type telnet followed by the IP address of your S...

Page 21: ...ur SpeedTouch default is 192 168 1 254 3 Enter your SpeedTouch security user name and password 4 The example below shows an FTP session to the SpeedTouch file system File system structure The structur...

Page 22: ...write dl read write Command You can use to cd access another directory than the one currently open Example ftp cd dl dir list the directory files Example ftp dir bin set the transfer mode to binary ha...

Page 23: ...LI Reference Guide Turn on the hashing option to see the progression of the file transfer At the ftp prompt type hash and press Enter home doejohn 1 ftp 192 168 1 254 Connected to 192 168 1 254 220 In...

Page 24: ...ote Assistance 3 Click Enable Remote Assistance 4 Provide the following parameters to your helpdesk URL the HTTPS link User name Password 5 Your ISP is now able to access your SpeedTouch via the secur...

Page 25: ...t network of up to four devices without needing extra networking devices Standard wiring procedure Use the yellow Ethernet cable provided to wire your computer s Ethernet port to the one of the SpeedT...

Page 26: ...k the name of your device or if the device s settings haven t been personalised yet click the MAC address of the device 4 On the top right click Configure 5 Now you can change the device s name lock i...

Page 27: ...service profile you selected to configure the SpeedTouch and should correspond with the Service Provider s requirements If your ISP provides PPPoE for instance you should configure PPPoE More informa...

Page 28: ...iour over the virtual Ethernet segment To be able to use a broadband dial in application on your computer for connecting to the Internet the SpeedTouch needs to be configured for Bridged Ethernet or R...

Page 29: ...uter and browse to the SpeedTouch web pages see 1 3 1 Access via the Web Interface on page 10 for more information By default the SpeedTouch shows you the Home page 2 Click Connect at the appropriate...

Page 30: ...session To close an active PPP connection 1 Go to the SpeedTouch Home page 2 Click Disconnect at the appropriate broadband connection As a result the SpeedTouch s embedded PPP dial in client will clo...

Page 31: ...page 90 UPnP must be enabled on your SpeedTouch To enable UPnP see 4 5 2 Game Application Sharing on page 55 Starting an Internet session Proceed as follows 1 In the Windows task bar click Start 2 Sel...

Page 32: ...lows 1 In the Windows task bar click Start 2 Select Settings Control Panel Network and Internet Connections Network Connections 3 In the Network Connections window right click the Internet Connection...

Page 33: ...On the Start menu click Settings Control Panel 2 The Control Panel window appears Go to Network and Internet Connections Network Connections 3 In the Network Tasks menu click Create a new connection...

Page 34: ...on will be available to any user or only to yourself 9 Fill in the Internet account information This information should be provided by your service provider 10 At the end of the configuration the foll...

Page 35: ...ISP 2 The Connect YourISP window appears 3 If requested enter user name and password for your user account at the Service Provider 4 Click Connect 5 As soon as the connection is established the Connec...

Page 36: ...n the Start menu point Connect To and click the name of the connection you ve created for example YourISP 2 The YourISP Status window appears 3 Click Disconnect 4 The connection is released As a resul...

Page 37: ...n the Apple menu click System Preferences 2 In the System Preferences window click the Network icon 3 The Network window appears Make sure Built in Ethernet is selected in the Show list and click the...

Page 38: ...n open your web browser and surf the Internet Terminating a broadband Internet session Proceed as follows 1 Click the Internet Connect dockling 2 The following window appears Make sure Built in Ethern...

Page 39: ...terface to the software installed on the device It allows easy setup and management of the SpeedTouch via your web browser form any PC connected to the SpeedTouch See 1 3 1 Access via the Web Interfac...

Page 40: ...CTC 20050429 0100 v1 0 32 4 1 Navigation Navigation components The SpeedTouch web interface consists of following components Menu Language Bar Navigation Bar Notification Area Tasks Menu Tasks Naviga...

Page 41: ...es basic information on the SpeedTouch Broadband Connection Allows you to view configure your broadband connections Toolbox Allows you to assign games or applications to a device and secure your Inter...

Page 42: ...0429 0100 v1 0 34 4 1 2 Language Bar Language bar The language bar is located under the SpeedTouch logo and allows you to change the language of the SpeedTouch web interface The language bar will only...

Page 43: ...change your password or switch to another user View the current position on the SpeedTouch web interface Get context related Help information Display level Depending on the page you are viewing follo...

Page 44: ...ion area The notification area is located under the Navigation Bar and is used to display Error messages indicated by a red traffic light Warnings indicated by an orange traffic light Information indi...

Page 45: ...ce E DOC CTC 20050429 0100 v1 0 37 4 1 5 Tasks Tasks To allow a swift configuration of your SpeedTouch some pages may offer you a number of related tasks These tasks will guide you to the page where y...

Page 46: ...nterface E DOC CTC 20050429 0100 v1 0 38 4 2 Home SpeedTouch home page The SpeedTouch home page gives you a short overview of all the configurable aspects of the SpeedTouch SpeedTouch Broadband Connec...

Page 47: ...v1 0 39 4 3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of following items Information Configuration Event Logs Update The SpeedTouch page The SpeedTouch page gives you some basic info...

Page 48: ...Touch Web Interface E DOC CTC 20050429 0100 v1 0 40 4 3 1 Information Information The Information page summarizes important information on your SpeedTouch You may need this information when you contac...

Page 49: ...Wizard This wizard helps you configure your SpeedTouch Internet connection To configure the SpeedTouch using the SpeedTouch Easy Setup wizard 1 On the left menu click SpeedTouch 2 In the Pick a task...

Page 50: ...start Accessing the Restart page Proceed as follows 1 On the left menu click SpeedTouch 2 In the Pick a task list click Restart Restarting your SpeedTouch Proceed as follows 1 Click Yes restart my Spe...

Page 51: ...peedTouch Click Configuration Wizard under Service Configuration For more information see 4 3 2 SpeedTouch Easy Setup on page 41 Configure the time settings of your SpeedTouch Select Auto configuratio...

Page 52: ...the Pick a task list click Save or Restore Configuration Saving your current configuration Proceed as follows 1 Click Backup Configuration Now 2 Click Save 3 Choose a location to save your backup file...

Page 53: ...changes will be deleted Accessing the Reset to Factory Defaults page Proceed as follows 1 On the left menu click SpeedTouch 2 In the Pick a task list click Return to Factory Default Settings Resetting...

Page 54: ...ble gives you an overview of the latest event logs that have been recorded since power on The first column of the table indicates the importance of the event log The Category list allows you to filter...

Page 55: ...you to View System Information View information on the current System Firmware Update your SpeedTouch from a remote server Use this option if you want to have yourSpeedTouch check on the internet for...

Page 56: ...items DSL Connection Internet Services The Broadband Connection page The Broadband Connection page gives you a short status overview of the connections configured on the SpeedTouch Click View more to...

Page 57: ...ck Broadband Connection 2 In the Pick a task list click Check connectivity to the Internet Checking you Internet Connectivity Proceed as follows 1 In the Internet Service to Check list click the Inter...

Page 58: ...Web Interface E DOC CTC 20050429 0100 v1 0 50 4 4 2 DSL Connection Overview Click Overview to view brief information on your DSL connection Details Click Details to view a more detailed information on...

Page 59: ...on The Internet Services page displays information on your Internet Connection s To view more detailed information on a specific connection click the View more link of the corresponding connection If...

Page 60: ...he internet service you want to view Overview The Overview page gives you basic information on the selected Internet Service Details The Details page gives you more detailed information on the selecte...

Page 61: ...trol Allows you to block allow access to specific web sites Firewall Allows you to configure the security level of the SpeedTouch firewall Intrusion Detection Allows you to view the intrusions you are...

Page 62: ...k Enable Remote Assistance 3 Pass the information listed under URL Username Password to your technical support in order for them to be able to access your SpeedTouch 4 The remote assistance session en...

Page 63: ...m the Internet Configure The Configuration page allows you to Select Use UPnP to enable UPnP on the SpeedTouch Select Use Extended Security to only allow the creation of port maps Assign a game or app...

Page 64: ...task list click Modify a game or application The Defined Games Applications page This page gives you an overview of the games and applications defined on your SpeedTouch Each game or application can...

Page 65: ...ically assigned using an outgoing trigger Configure Under Game or Application Name you can Change the name of the game or application Game or Application Definition you can Change the TCP UDP port def...

Page 66: ...oceed as follows 1 Type the name of the game or application in the Name box 2 Click Clone Existing Game or Application if you want to start from the port mappings of the selected game or application M...

Page 67: ...ontent levels Following content levels are available All Allow all categorized web sites Legal Allow all except illegal extreme spam and spyware web sites Teenagers Block illegal adult extreme online...

Page 68: ...irect page in the Redirect box 3 Click Add Allow access to a specific web site Use this feature if Block is selected under Action for Unknown Sites Allow is selected under Action for Unknown Sites and...

Page 69: ...RL of the web site you want to redirect to for example mycompany com internetpolicy htm in the Web Site box 6 Click Allow in the Action list 7 Click Add Configure content based filtering settings Unde...

Page 70: ...Filtering 2 In the Pick a task list click Activate Web filtering License Web Filtering Activation page This page allows you to Activate a Web Filtering evaluation license Activate a free 30 days Web...

Page 71: ...content level you want to edit Overview This page gives you an overview of the different categories and their rules Following icons indicate whether the content type is allowed or not Configure This...

Page 72: ...t to describe what this security level will do 3 Click Next Content level configuration Proceed as follows 1 The Configuration section becomes available 2 Click Clone Existing Level to start from a pr...

Page 73: ...0 v1 0 65 Content level activation To activate your new content level 1 On the Toolbox menu click Web Site Filtering 2 In the upper right corner click Configure 3 In the Content Level list select your...

Page 74: ...d to protect your network from all incoming from untrusted site connection requests while permitting safe outgoing connections This is the default Disabled to allow all incoming and outgoing traffic T...

Page 75: ...on Detection Your SpeedTouch is protecting your network against malicious intrusions This page shows you the intrusions you are protected against The Protected Intrusions table shows the number of tim...

Page 76: ...Configure The Configure page allows you to assign a Dynamic DNS host name to a broadband connection 1 Create an account at the Dynamic DNS service of your choice for example www dyndns org www no ip c...

Page 77: ...Overview page gives you an overview of the currently configured users and their privileges Clicking the name of a user allows you to edit his user account Configure The Configure page allows you to Cl...

Page 78: ...Data click on the name of the user you want to edit Editing a user account The Edit User page allows you to Click Reset Password to reset the password of the selected user to the user name So if you r...

Page 79: ...anging the default user This page allows you to change the default user If users browse to the SpeedTouch web pages they will be automatically logged in under this account To allow users to automatica...

Page 80: ...figure The name of the new user The administration privileges of the new user The password of the new user will be equal to the user name for example if the user name is John Doe the password will be...

Page 81: ...ices detected on your local network Interfaces Allows you to view configure the interfaces that are available on the SpeedTouch The Home Network page The Home Network gives you an overview of your Spe...

Page 82: ...Configure page gives you an overview of the devices that are currently connected to the SpeedTouch network To Get more information on a specific device click on the name of the device See 4 6 2 Devic...

Page 83: ...terface to which the device is currently connected Addressing allows you to view Physical Address shows the MAC address of the device IP Address Assignment shows whether the device is using a static o...

Page 84: ...In the Pick a task list click Assign the public IP address of a connection to a device Assigning the public IP address to a device Proceed as follows 1 Click the Edit link of your Internet connection...

Page 85: ...429 0100 v1 0 77 4 6 4 Interfaces Interfaces overview This page gives you an overview of the interfaces used on your SpeedTouch If you want to know more on the network settings of a specific interface...

Page 86: ...dress pool settings Assigning a new IP address to the SpeedTouch Under IP Addresses 1 Type the IP address of your choice for example 192 168 1 1 in the left text box 2 Type subnet mask in the right te...

Page 87: ...llows 1 On the Home Network menu click Interfaces 2 Click on the name of the interface of which you want to change the DHCP pool settings 3 Click Configure 4 Under DHCP Pools click Add if you want to...

Page 88: ...assigned to the DHCP clients as their default gateway Primary DNS The IP address of the primary DNS server Secondary DNS The IP address of the secondary DNS server Primary WINS The IP address of the...

Page 89: ...signed and encrypted Packages that may have become corrupted or been altered in any way will not be accepted by the SpeedTouch This way the SpeedTouch or its service can never be corrupted or lost Sys...

Page 90: ...drive The SpeedTouch CD menu will pop up automatically 2 Optionally in the Choose Language window select the language of your choice and click OK 3 The SpeedTouch safety instructions will be displaye...

Page 91: ...layed 4 The SpeedTouch Upgrade Wizard should find your SpeedTouch device on the local network This is indicated by the following window If more than one device is found a list of available devices wil...

Page 92: ...nish to close the wizard System software downgrade Via the identical procedure it is also possible although not recommended to downgrade the SpeedTouch by uploading an older system software than the c...

Page 93: ...ions for problems you may encounter while installing or configuring your SpeedTouch If the suggestions do not resolve the problem look at the support pages on http www speedtouch com support or contac...

Page 94: ...via the push button on the back panel SpeedTouch unreachable In case your SpeedTouch is unreachable due to misconfiguration you might consider a hardware reset to factory defaults as described in 6 3...

Page 95: ...00 v1 0 87 6 1 1 Ethernet Troubleshooting LAN LED does not light up Make sure that The LAN cable is securely connected to the 10 100Base T port You are using the correct cable type for your Ethernet e...

Page 96: ...nd fully initialised Your PC is correctly connected to the SpeedTouch Your PC has a valid IP address To check this in MS Windows 1 In the Windows task bar click Start 2 Select Run 3 Type cmd in the Op...

Page 97: ...ou are running Microsoft Windows XP it is recommended to add the UPnP component to your system Proceed as follows 1 On the Start menu click Settings Control Panel 2 The Control Panel window appears Cl...

Page 98: ...rt 2 Select Settings Control Panel Add or Remove Programs 3 In the Add or Remove Programs window click Add Remove Windows Components 4 The Windows Components Wizard appears Select Networking Services...

Page 99: ...et button on the back panel The reset button is marked with a red circle Keep it pushed until the power LED lights red this will take about 7 seconds 3 Release the reset button 4 The SpeedTouch restar...

Page 100: ...Chapter 6 Troubleshooting E DOC CTC 20050429 0100 v1 0 92...

Page 101: ......

Search results

Summary of Contents for SPEEDTOUCH 546

Reviews:

Related manuals for SPEEDTOUCH 546

Brands by name

Popular brands

THOMSON SPEEDTOUCH 546, User Manual

Search results

Summary of Contents for SPEEDTOUCH 546

Reviews:

Related manuals for SPEEDTOUCH 546

Brands by name

Popular brands