
Amethyst III DTV Smart Switch
281
User Manual
Appendix E ’Customer Services’ — Warranty
The name of your product
Any additional system configuration information relating to
your product
Warranty
Thomson Video Networks guarantees that the product will be free from
defects in materials and workmanship, and that the product and/or
software will conform to the applicable specifications, within the
duration of the warranty.
The product is under warranty for a period of twelve (12) months.
The software is under warranty for a period of ninety (90) days.
Concerning the software warranty, Thomson guarantees that, for a
period of 90 days, after the product’s delivery date, or after a system’s
Site Acceptance Test, the physical media will be free from defects and
viruses and the embedded software will conform to applicable
specifications. There is no warranty that Thomson software will be
error-free. The purchase of a software license entitles the customer to use
the Thomson software release shipped at the time the license is
purchased. Rights to new releases (upgrades) are only provided through
a Thomson OneCare service level agreement or can be priced upon
request.
Concerning third party firmware & software (e.g. Java,
SunMicrosystems, etc.), when supplied with a Thomson product,
Thomson is not responsible for supplying any support or information
regarding said software.
The Distributor Warranty Policy described in the individual
distributorship agreement applies.
For details on the Thomson warranty policy, please contact your
Thomson sales representative (list of sales representatives available on
the Thomson website at:
http://www.thomson-networks.com/
Services
Training and assistance service offers are available and can be quoted for
upon request.
Thomson OneCare service level agreement offers apply to this product.
Summary of Contents for Amethyst III
Page 1: ...User Manual Release 02 22 Amethyst III DTV Smart Switch Edition A ...
Page 14: ...Preface Copyrights 14 Amethyst III DTV Smart Switch User Manual BLANK PAGE ...
Page 294: ...Appendix F Alarms 294 Amethyst III DTV Smart Switch User Manual BLANK PAGE ...
Page 306: ...Index 306 Amethyst III DTV Smart Switch User Manual tests 68 W Weight 214 ...