
Appendix E ’Customer Services’ — Support Center Contacts
280
Amethyst III DTV Smart Switch
User Manual
Support Center Contacts
Our international call center provides Thomson team members to
answer your product and customer service questions. It is available by
phone or e-mail 24 hours a day, 7 days a week.
The Thomson call center phone numbers are available on our website
(Service & Support / Contact Support page):
http://www.thomson-networks.com
After your call is logged by our call center, you are called back by a
technical support engineer.
To contact the Thomson support center by email please write to us at:
Email: [email protected]
To ensure fast customer service please include the following
information when contacting Thomson by email:
Your contract number
Your geographical location (i.e. country you are in)
Summary of Contents for Amethyst III
Page 1: ...User Manual Release 02 22 Amethyst III DTV Smart Switch Edition A ...
Page 14: ...Preface Copyrights 14 Amethyst III DTV Smart Switch User Manual BLANK PAGE ...
Page 294: ...Appendix F Alarms 294 Amethyst III DTV Smart Switch User Manual BLANK PAGE ...
Page 306: ...Index 306 Amethyst III DTV Smart Switch User Manual tests 68 W Weight 214 ...