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refresher training drills.  This training package contains a rugged carrying case, 

EID Training Scenarios Book (TS001), First Voice™ Handbook (V10570) and 

EID with User’s Guide (AVU5001).  

Think Safe, the maker of First Voice™, offers training for all potential users in 

the operation of the First Voice™ Emergency Instruction Device (EID).  Several 

national and local organizations offer training certification in basic life support, 

CPR, bloodborne pathogen hazards, AED (automated external defibrillator) 

use, or first aid procedures. EID training or first aid/CPR certification informa

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tion can be obtained from your local First Voice representative.  

Visit www.

firstvoice.us or call 1-888-473-1777 for more information or to locate a distribu-

tor or representative near you.

Emergency Instruction Device (EID)

Setting up the First Voice™ EID

The First Voice™ EID (AVU5001) uses three AA standard batteries. Battery life 

depends on duration and frequency of EID use. New heavy duty AA alkaline 

batteries may last up to 2 years on standby. Think Safe recommends keeping a 

spare set of three new AA batteries on hand at all times as a precaution. Do not 

install previously used batteries. The First Voice™ EID has no battery charging 

capabilities but it may be used with rechargeable batteries.

To install the batteries, make sure the EID is turned off. Turn the unit over and 

open the battery compartment. Insert the batteries in the correct position and 

close the battery lid.  When the batteries are installed properly and the ON but

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ton is pressed, the LCD window will show and the EID will audibly state, “First 

Voice has been activated.  Press the appropriate emergency button to pro

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ceed.”  If the EID does not turn on, check to make sure the batteries are new 

or properly charged, battery contacts are clean, batteries are installed correctly 

and the battery lid is securely closed.  Proceed to troubleshooting for more tips 

if the EID does not turn on.

Store the EID in accordance with your emergency response plan or protocols.  

Ideally this will be in a high-traffic area that is easy to access, has proper sig

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nage, and is convenient for regular inspections.  

Individual components of this system are available for purchase from any 

First Voice™ representative or distribution outlet.  See www.firstvoice.us for 

more products.

The EID is a perfect storage companion in an alarmed cabinet with appropri-

ate responder supplies, First Voice™ SET system, and an automated exter

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nal defibrillator (AED).  See www.firstvoice.us on First Voice™ accessories.

5

Summary of Contents for FirstVouce

Page 1: ...User s Guide UG2010 03 AVU5001 Edition 3 ...

Page 2: ...ly infringe copyright but also reduce the ability of Think Safe to provide accurate and up to date information to users and operators alike Please fill out the registration card included with this EID and mail it to the manufacturer to keep current on EID updates and protocol changes WARNINGS Decisions concerning first aid may be life and death decisions Some first aid decisions and procudures inv...

Page 3: ...First Voice is not functioning properly do not use or rely on it until it is in proper working order First Voice is not a substitute for first aid training and certification First Aid training and certification recommendations are available at www think safe com or by calling 1 888 473 1777 for more information regarding CPR or First Aid certification Welcome to First Voice This one of a kind inte...

Page 4: ... event The First Voice EID may be purchased within a bundled EID Training Pack age AVU5601 which serves as a convenient resource for individual or group Emergency procedures contained in First VoiceTM comply with current Emergency Cardiovascular Committee ECC Guidelines and International Liaison Committee of Resuscitation ILCOR standards for CPR First aid and emergency response procedures are comp...

Page 5: ...tteries The First Voice EID has no battery charging capabilities but it may be used with rechargeable batteries To install the batteries make sure the EID is turned off Turn the unit over and open the battery compartment Insert the batteries in the correct position and close the battery lid When the batteries are installed properly and the ON but ton is pressed the LCD window will show and the EID...

Page 6: ...ecessary Turning the EID OFF Press the OFF button to turn off the EID The unit will also automatically turn off after 10 minutes of non use in order to preserve battery life Pausing or Replaying Instructions To pause the audio LCD instructions at any time press the PAUSE button Press PAUSE again to resume the instructions To repeat an instruction seg ment press the BACK button To forward to the ne...

Page 7: ...ton walks you step by step through the ABCs airway breathing circulation of cardio pulmonary resuscitation CPR with protocols specifically tailored for adults children and infants and for special conditions such as preg nancy or obesity The interactive instructions will guide you through assessing and clearing the airway rescue breathing checking pulse and administering compressions as needed base...

Page 8: ...at emergencies caused by over exertion or by overexposure to heat or cold along with the illnesses that often accompany them heat stroke frostbite and hypothermia 11 Seizure Diabetic The Seizure Diabetic button tells you how to recognize and handle a seizure protect the victim and know when to seek advanced assistance It also pro vides protocols for responding to potentially life threatening diabe...

Page 9: ...ganizations The First Voice EID is a long term asset designed to allow for updates and changes in first aid science that improve care and outcomes for victims experiencing medi cal emergencies These updated protocols are available to First Voice own ers for an ongoing annual fee or one time upgrade fees Register for updates online at www firstvoice us or contact your local representative Customer ...

Page 10: ...orks properly Check the outside of the EID if you see any cracks or other signs of damage contact Think Safe immediately for technical support at 1 888 473 1777 Resetting the First Voice EID If the device is exposed to strong Electo Magnetic Interference EMI the product may need to be reset To reset the device remove the batteries and reinstall The device should automatically restart Cleaning the ...

Page 11: ...waiting for a Yes No response to a question Try pressing the BACK button to repeat the ques tion and answer Yes or No I don t have time to do everything the audio instructions say Press the PAUSE button at any time to pause the audio instructions Then press PAUSE to resume If you miss any part of an instruction press the BACK button to repeat The EID gets stuck and only scrolls dots on the LCD scr...

Page 12: ...ical support for additional assistance 1 888 473 1777 The EID beeps when button next but ton is pressed Press Yes or No as a question is being asked The EID beeps when Yes or No is pressed Press Next as an instruction seg ment is in process and needs to be continued The EID beeps and turns off Not enough power in batteries to operate the EID Install new batteries The Eid gets stuck or freezes Refe...

Page 13: ...he purchase price of the unit This repair replace refund remedy is the sole and exclusive remedy with regard to any warranty covering the physical First Voice unit without regard to the nature or origin of the warranty No Warranty Concerning Software First Aid Information and Instructions Think Safe makes no representation or warranty of any kind either express or implied concerning the software o...

Page 14: ...reasonable good faith effort to provide quality first aid materials and supplies Some of these materials and supplies may bear their own instructions warranties and warnings which you should read and under stand Think Safe itself does not warrant that the first aid materials and supplies are safe or appropriate for any purpose or use If despite Think Safe s disclaimer of such warranties any warran...

Page 15: ...may not apply to you Think Safe s warranty gives you specific legal rights and you may have other rights that vary from state to state or from one jurisdiction to another Call 1 888 473 1777 for more information or contact us at www firstvoice us For service requests please reference a your bill of sale or other proof of pur chase b a description of the problem and c your name address telephone nu...

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Page 17: ...Changing the face of first aid Think Safe Inc 1105 Hawkeye Drive Hiawatha IA 52233 888 473 1777 www firstvoice us ...

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