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First Voice™ Emergency Instruction Device (EID) Overview 

The First Voice™ EID comes with: 

•  User’s Guide 

Warranty (3 year) 

Registration Card

Incident Documentation Forms

Getting Started

Indications for Use

The First Voice™ Emergency Instruction Device (EID) should be used as a 

refresher training or real-time information delivery device for the infrequently 

trained rescuer or layrescuer.  The buttons on the First Voice™ EID contain 

protocols for most major traumas (over 30) resulting in ER visits or hospitaliza

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tions plus all minor first aid injuries. Familiarize yourself with the emergency 

buttons and the different emergency situations that the buttons address.  

Training

The First Voice™ Emergency Instruction Device (EID) is intended to be used 

under the oversight of a well-designed emergency response plan.  Any emer

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gency response plan should provide for training of the EID users in proper first 

aid and CPR administration.  Think Safe, the maker of First Voice™, recom

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mends that you train on and familiarize yourself with the EID prior to an actual 

emergency event.  

The First Voice™ EID may be purchased within a bundled EID Training Pack

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age (AVU5601) which serves as a convenient resource for individual or group 

Emergency procedures contained in First VoiceTM comply with current 

Emergency Cardiovascular Committee (ECC) Guidelines and International 

Liaison Committee of Resuscitation (ILCOR) standards for CPR.  First aid 

and emergency response procedures are compliant with National First Aid 

Science Standards determined by major training organizations such as Amer

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ican Red Cross (ARC), American Heart Association (AHA), National Safety 

Council (NSC), Health & Safety Institute (HSI)/American Safety & Health 

Institute (ASHI)/Medic First International (MFI) plus Homeland Security/FEMA 

guidelines. Although First VoiceTM prompts users through emergency first aid 

procedures, it is intended for use in supporting emergency response not as a 

replacement for sound first aid training. Potential users are therefore advised 

to secure basic first aid/CPR instruction for ultimate emergency readiness.

User liability:  Good Samaritan laws vary from state to state but generally pro

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tect would-be rescuers acting in good faith by making them immune from civil 

law suits in the event first aid treatment or the administration of CPR fails.

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Summary of Contents for FirstVouce

Page 1: ...User s Guide UG2010 03 AVU5001 Edition 3 ...

Page 2: ...ly infringe copyright but also reduce the ability of Think Safe to provide accurate and up to date information to users and operators alike Please fill out the registration card included with this EID and mail it to the manufacturer to keep current on EID updates and protocol changes WARNINGS Decisions concerning first aid may be life and death decisions Some first aid decisions and procudures inv...

Page 3: ...First Voice is not functioning properly do not use or rely on it until it is in proper working order First Voice is not a substitute for first aid training and certification First Aid training and certification recommendations are available at www think safe com or by calling 1 888 473 1777 for more information regarding CPR or First Aid certification Welcome to First Voice This one of a kind inte...

Page 4: ... event The First Voice EID may be purchased within a bundled EID Training Pack age AVU5601 which serves as a convenient resource for individual or group Emergency procedures contained in First VoiceTM comply with current Emergency Cardiovascular Committee ECC Guidelines and International Liaison Committee of Resuscitation ILCOR standards for CPR First aid and emergency response procedures are comp...

Page 5: ...tteries The First Voice EID has no battery charging capabilities but it may be used with rechargeable batteries To install the batteries make sure the EID is turned off Turn the unit over and open the battery compartment Insert the batteries in the correct position and close the battery lid When the batteries are installed properly and the ON but ton is pressed the LCD window will show and the EID...

Page 6: ...ecessary Turning the EID OFF Press the OFF button to turn off the EID The unit will also automatically turn off after 10 minutes of non use in order to preserve battery life Pausing or Replaying Instructions To pause the audio LCD instructions at any time press the PAUSE button Press PAUSE again to resume the instructions To repeat an instruction seg ment press the BACK button To forward to the ne...

Page 7: ...ton walks you step by step through the ABCs airway breathing circulation of cardio pulmonary resuscitation CPR with protocols specifically tailored for adults children and infants and for special conditions such as preg nancy or obesity The interactive instructions will guide you through assessing and clearing the airway rescue breathing checking pulse and administering compressions as needed base...

Page 8: ...at emergencies caused by over exertion or by overexposure to heat or cold along with the illnesses that often accompany them heat stroke frostbite and hypothermia 11 Seizure Diabetic The Seizure Diabetic button tells you how to recognize and handle a seizure protect the victim and know when to seek advanced assistance It also pro vides protocols for responding to potentially life threatening diabe...

Page 9: ...ganizations The First Voice EID is a long term asset designed to allow for updates and changes in first aid science that improve care and outcomes for victims experiencing medi cal emergencies These updated protocols are available to First Voice own ers for an ongoing annual fee or one time upgrade fees Register for updates online at www firstvoice us or contact your local representative Customer ...

Page 10: ...orks properly Check the outside of the EID if you see any cracks or other signs of damage contact Think Safe immediately for technical support at 1 888 473 1777 Resetting the First Voice EID If the device is exposed to strong Electo Magnetic Interference EMI the product may need to be reset To reset the device remove the batteries and reinstall The device should automatically restart Cleaning the ...

Page 11: ...waiting for a Yes No response to a question Try pressing the BACK button to repeat the ques tion and answer Yes or No I don t have time to do everything the audio instructions say Press the PAUSE button at any time to pause the audio instructions Then press PAUSE to resume If you miss any part of an instruction press the BACK button to repeat The EID gets stuck and only scrolls dots on the LCD scr...

Page 12: ...ical support for additional assistance 1 888 473 1777 The EID beeps when button next but ton is pressed Press Yes or No as a question is being asked The EID beeps when Yes or No is pressed Press Next as an instruction seg ment is in process and needs to be continued The EID beeps and turns off Not enough power in batteries to operate the EID Install new batteries The Eid gets stuck or freezes Refe...

Page 13: ...he purchase price of the unit This repair replace refund remedy is the sole and exclusive remedy with regard to any warranty covering the physical First Voice unit without regard to the nature or origin of the warranty No Warranty Concerning Software First Aid Information and Instructions Think Safe makes no representation or warranty of any kind either express or implied concerning the software o...

Page 14: ...reasonable good faith effort to provide quality first aid materials and supplies Some of these materials and supplies may bear their own instructions warranties and warnings which you should read and under stand Think Safe itself does not warrant that the first aid materials and supplies are safe or appropriate for any purpose or use If despite Think Safe s disclaimer of such warranties any warran...

Page 15: ...may not apply to you Think Safe s warranty gives you specific legal rights and you may have other rights that vary from state to state or from one jurisdiction to another Call 1 888 473 1777 for more information or contact us at www firstvoice us For service requests please reference a your bill of sale or other proof of pur chase b a description of the problem and c your name address telephone nu...

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Page 17: ...Changing the face of first aid Think Safe Inc 1105 Hawkeye Drive Hiawatha IA 52233 888 473 1777 www firstvoice us ...

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