(“DIY Service”). Upon receipt of the
replacement product or part, the
original product or part becomes
the property of ThinkFlood and you
agree to follow instructions, including,
if required, arranging the return of
original product or part to ThinkFlood
in a timely manner. When providing
DIY Service requiring the return of the
original product or part, ThinkFlood
may require a credit card authorization
as security for the retail price of the
replacement product or part and
applicable shipping costs. If you
follow instructions, ThinkFlood will
cancel the credit card authorization,
so you will not be charged for the
product or part and shipping costs. If
you fail to return the replaced product
or part as instructed, ThinkFlood
will charge the credit card for the
authorized amount.
Service options, parts availability, and
response times may vary. Service
options are subject to change at any
time. In accordance with applicable
law, ThinkFlood may require that
you furnish proof of purchase details
and/or comply with registration
requirements before receiving
warranty service. Please refer to the
accompanying documentation for
more details on this and other matters
on obtaining warranty service.
ThinkFlood will maintain and use
customer information in accordance
with the ThinkFlood Customer Privacy
Policy accessible at thinkflood.com/
legal/privacy/.
If your product is capable of storing
software programs, data, and other
information, you should protect its
contents against possible operational
failures. Before you deliver your
product for warranty service it is your
responsibility to keep a separate
backup copy of the contents and
disable any security passwords.
THE CONTENTS OF YOUR
PRODUCT WILL BE DELETED
AND THE STORAGE MEDIA
REFORMATTED IN THE COURSE OF
WARRANTY SERVICE.
Your product will be returned to you
configured as originally purchased,
subject to applicable updates. You
will be responsible for reinstalling
all other software programs, data,
and passwords. Recovery and
reinstallation of software programs
and user data are not covered under
this Limited Warranty.
