Set an access key for external software to connect to the instrument
1.
In the home screen, tap
(Settings)
4
Instrument settings
4
Instrument
access
.
2.
In the
Instrument Access
screen, set the
Enable access
slider to the
On
position.
The instrument displays an access code.
3.
(Optional)
Set the
Visible to all users
slider.
The
Visible to all users
slider is only displayed if the
Enable access
slider is set
to the
On
position.
4.
Tap
Close
.
5.
In the external software that is being used to connect to the instrument, enter
the remote access key to add the instrument.
Reset the access key for external software to connect to the instrument
1.
In the home screen, tap
(Settings)
4
Instrument settings
4
Instrument
access
.
2.
Tap
Generate code
.
The instrument displays a new access code.
3.
(Optional)
Set the
Visible to all users
slider.
4.
Tap
Close
.
In the external software that is being used to connect to the instrument, enter the
new remote access key to add the instrument.
Configure maintenance and service settings
Request technical support with Smart Help
Request technical support with Smart Help for any technical problem with the
instrument. A Connect profile is required.
1.
In the home screen, tap
(Settings)
4
Maintenance and service
4
Smart
Help
.
The
Smart Help
screen is displayed.
2.
Tap
Technical support
4
Describe issue
.
3.
Tap
Edit
.
4.
Enter a description in the
Description
field.
Chapter 11
Configure the instrument settings
Configure maintenance and service settings
11
QuantStudio
™
6 Pro and 7 Pro Real-Time PCR Systems User Guide
159