Thermo Scientific PrintMate AS, Operator'S Manual

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Chapter 4 - Troubleshooting
65
Print Rubs Off Cassette Easily
Error Message / Symptom Possible Cause Remedy
Print rubs off Cassette easily Cassette Clamp error.

Open Print Door and print a
Cassette.

Check Cassette is held securely
during printing and does not
move until the Cassette Clamp
releases it.

If movement is seen call the
Thermo Fisher Scientific Service
Department.
Tape jammed.

Open Print Door and Waste
Spool Access.

Use Tape Feed function on
Touch Panel to check that Tape
feeds correctly.

If Tape does not feed remove
and refit Tape (
see Chapter 2 -
Changing the Foil Tape ).
Incompatible or old Tape.

Replace Tape with approved
spare (
see Appendix A - Spares
and Accessories ).
Incompatible Cassette.

Check that Cassette type is
included in
Appendix C -
Approved Cassette List .
Instrument Malfunction.

Call the Thermo Fisher
Scientific Service Department.