Thermo Scientific PrintMate AS, Operator'S Manual

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PrintMate AS A83810100 Issue 2
62
Part of Print is Missing
Error Message / Symptom Possible Cause Remedy
Part of print is missing. Print Template set up incorrectly.

Ask Administrator to check
Print Template setup.

Use Print to Screen function to
check print layout.
Tape jammed.

Open Print Door and Waste
Spool Access.

Use Tape Feed function on
Touch Panel to check that Tape
feeds correctly.

If Tape does not feed remove
and refit Tape (see
Chapter 2 -
Changing the Foil Tape ).
Cassette Clamp error.

Open Print Door and print a
Cassette.

Check Cassette is held securely
during printing and does not
move until the Cassette Clamp
releases it.

If movement is seen call the
Thermo Fisher Scientific Service
Department.
Print Head obstructed.

Open Print Door and check
under Cassette Clamp for
debris.
Incompatible Cassette.

Check that Cassette type is
included in
Appendix C -
Approved Cassette List .
Instrument Malfunction.

Call the Thermo Fisher
Scientific Service Department.