EVOS
™
M5000 Imaging System User Guide
79
Software interface issues
Note:
We recommend keeping the EVOS
™
M5000 Imaging System up to date with the latest software.
Problem
Possible solutions
Image does not respond to changes in
focus or stage position
Click the
Light
button to return to live observation.
Some of the software controls are not
available
The controls available on the EVOS
™
M5000 Imaging System are
contextual; only the controls relevant for the chosen task will be
available.
Save button does not respond when
clicked
Click capture first; it is only possible to save an image that is
captured.
Unable to connect to network
•
Verify physical cable connections; confirm the Ethernet jack is
active (for Ethernet connection).
•
Verify that the USB Wi-Fi adaptor for wireless network
connection is installed into one of the USB ports in the back
(for wireless connection).
•
Contact your network administrator to resolve any network
issues.
Mechanical issues
Problem
Possible solutions
X-Y stage does not move
Remove shipping restraint and loosen the X- and Y-axis brakes.
Filter Cube Axis does not move
Remove shipping restraint.
Vessel does not sit securely on moving
stage
Use the correct vessel holder for the application (visit
).
