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Chapter 6 | Troubleshooting
Chapter 6
Troubleshooting
6.1 Meter Troubleshooting
Meter display not powering on:
•
Verify that power cord is fully plugged into meter
and wall outlet
•
The power adapter plug has two prongs used to
lock it onto the meter; ensure the prongs are
properly aligned when connecting it with the meter
•
Check that the wall outlet is functional
•
Press the “Power” key on the meter
Meter not responding to any key presses:
•
Check that the key being pressed is active in the
current meter mode
•
Unplug and reconnect the meter power supply
•
Contact Technical Support
Meter error shown:
•
Conductivity Out of Range, TDS Out of Range,
Salinity Out of Range, Temperature Out of Range:
o
Ensure electrode is connected to meter
o
Check that electrode does not have any
damage or cracks
o
Ensure the electrode is properly immersed
in the sample solution, with the electrode
sensing plates and temperature sensor
submerged below the top of the sample
solution
o
Verify cables do not have any damage
o
Perform a factor reset on the meter
6.2 Measurement
Troubleshooting
Reading is unstable, slow to stabilize
•
Clean electrode to remove build-up or
contaminants, 0.1M HCl is recommended and
adding pepsin is helpful if protein build-up occurs
•
Check electrode for damage, cracks or breaks
•
Check cables for damage or breaks
•
Remove any interfering devices from area
•
Replace old electrode with new electrode
•
If sample temperature is changing, allow
temperature to stabilize
Reading freezes on display
•
o
If meter Read Type is set to Auto-Read,
press the “Measure” key to start a new
measurement
•
Check electrode for damage, cracks or breaks
•
Check cables for damage or breaks
•
Replace old electrode with new electrode
6.3 Technical Support
Contact our Eutech Technical Support team at
(65) 6778 6876.
Summary of Contents for Eutech EC 1720
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