Thermo Scientific Dionex, Operator'S Manual

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Dionex Integral Systems Operator’s Manual
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Doc. 065250-06 03/2020
In summary, an effective troubleshooting strategy requires that users:
1. Understand the operation of the entire system.
2. Maintain a maintenance log.
3. Isolate the problem to either the hardware or chemistry.
4. Refer to the troubleshooting and service sections of the appropriate user
manual.
9.2 Audit Trail Error Messages
The instrument control firmware installed in the SP periodically checks the status
of certain parameters. If a problem is detected, it is reported to Chromeleon 7 and
logged in the software audit trail. Each error message is preceded by an icon that
identifies the seriousness of the underlying problem (see the table below).
Icon Severity Level Description
Warning A message is displayed in the audit trail but the current
run is not interrupted. Although the instrument can
continue running (or can be started), Thermo Fisher
Scientific recommends that you take appropriate action
to remedy the situation.
Error A message is displayed in the audit trail or the Ready
Check results, and the system attempts to correct the
problem (sometimes by using an alternative parameter).
The current run is not interrupted. If an error occurs
during the Ready Check, the queue will not be started
until the error is resolved.
Abort A message is displayed in the audit trail, and the running
queue is aborted.