4 • Troubleshooting
Doc. 065259-05 10/12
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b. In the instrument or timebase, double-click the Dionex AS-DV icon
to open the Dionex AS-DV Properties dialog box.
c. Select the
Options
tab. If the
Valve
Injection
and
Auxiliary
options
are unavailable, the valve is probably not connected properly.
d. Remove the valve (see
) and verify that the cable
connection is secure. When reinstalling, be sure to tighten the screws
connecting the valve to the chassis to prevent any movement.
2. Toggle the valve positions:
a. If a sequence is being executed, terminate the sequence by clicking
Batch > Stop
on the Chromeleon menu bar.
b. Turn off the Dionex AS-DV power briefly and then restart.
NOTE Turning off the Dionex AS-DV power does not reset
vial memory.
c. On the Dionex AS-DV ePanel or Control panel, try to toggle the
valve position by clicking first the
Load Position
(or
Position A
)
button and then the
Inject Position
(or
Position B
) button.
3. If the error recurs, rebuild the valve (see
This error occurs if the carousel jams or the vial sensor fails.
To troubleshoot:
1. Press the
Carousel Release
button to release the carousel.
2. Check that the vial has been inserted completely into the carousel and
there is nothing blocking the vial.
3. Remove the carousel and check for blockages (see
4. If the problem persists, contact Technical Support for Dionex products for
assistance.
The vial is misaligned during deliver.
Summary of Contents for Dionex AS-DV
Page 1: ...Dionex AS DV Autosampler Operator s Manual Document No 065259 Revision 05 October 2012 ...
Page 8: ...Dionex AS DV Operator s Manual vi Doc 065259 05 10 12 ...
Page 30: ...Dionex AS DV Operator s Manual 22 Doc 065259 05 10 12 ...
Page 132: ...Dionex AS DV Operator s Manual Index 6 Doc 065259 05 10 12 ...