Additional Safety and Use Instructions for the H2O Mop
1.
Read all instructions and enclosed user’s guide before attempting to use the H2O Mop Steam Cleaner.
2.
Always check the use and care instructions of your flooring manufacturer before using the H2O Mop.
3.
Do not use on any unsealed flooring. Use of steam on an unsealed wood floor can cause warping or other damage to the finish on floors.
4.
Test the H2O Mop on a small isolated area of your flooring prior to overall use on any floor surface.
5.
Only use carpet glider on carpeting & rugs. Use of the carpet glider on other floor surfaces will cause streaking and possible scratching of the surface.
6.
When using the H2O Mop on carpet surfaces; Place the mop head (with microfiber or disposable pad in place) on top of the carpet glider. Do not
attempt to use the H2O Mop on carpet/rug surfaces without the carpet glider in place. Never use the carpet glider on surfaces that are prone to
scratching. Take note: this product emits steam and will create moisture. If left operating too long in one place it can create water marks.
7.
To insure continued operation of the steamer, never store without cleaning and removing all excess water from the water tank. Note: Water quality will
vary in different areas.
8.
Water filter MUST be changed every three (3) months to help avoid mineral residue buildup. Mineral residue can cause an excessive buildup of pressure
inside the H2O Mop unit causing the unit to become very hot and cease functioning. Should you hear a loud popping noise, this is due to lack of proper
maintenance. If you encounter a problem of this nature discontinue use of the product immediately. (See “Trouble Shooting” Tips)
9.
If the steam mop begins to produce steam more slowly than usual or stops producing steam you may need to remove lime scale from your steamer. Your
H2O Mop requires removal of lime scale, regularly, to prevent build-up. The frequency depends upon the hardness of your tap water and how often you
use the steamer. (See “Trouble Shooting” Tips)
(Thane International, Inc and its subsidiaries assume no liability for damage caused by use of the H2O Mop other than for its intended use or as instructed above & in
the H2O Mop User’s Guide, or outside of the “Use and Care Instructions” of your flooring manufacturer.)
Trouble Shooting
1.
PUDDLING OF WATER – The microfiber pad must be clean and dry for use. Apply new micro fiber or disposable pad and continue use. (If using a
Disposable Pad
:
Let pad cool, remove from unit, replace with new pad and continue use. If using a
Micro-Fiber Pad
: Let pad cool, remove pad from unit, rinse thoroughly, ring water
out of pad, replace pad to unit and continue mopping.)
(
Important:
After plugging in the H2O Mop,
wait for red light to turn green prior to pressing the steam trigger. If the trigger is pressed prior to ready light indicator
turning green, water from previous use will not be heated and will be forced out by present steam and will cause puddling to occur.)
2.
WATER LEAKAGE–Water level is too high. Turn unit off, allow water to cool, remove water tank and adjust water level no higher than the max level on water tank.
3.
DISPOSABLE PAD TEARING–Disposable pads are designed for single use. Over use of disposable pads may cause them to tear and damage flooring.
4.
NO STEAM
A.
The water level could be low. Switch the steam cleaner off and refill.
B.
Light indicator is red, turn unit on and wait for light indicator to turn green before use.
5.
BROWN RESIDUE - When using the H20 Mop for the first time or if the mop is not used for a long time you may notice traces of brown colored water coming out with
steam. This is normal. We recommend running the mop for 1-2 minutes before use to allow the resin to disappear, the mop should then start emitting clear steam. The
brown residue comes from the resin used in the water filter. If the mop is not used for a long period, then the resin inside the water filter will become dry and when the
mop is used again a small amount of brown water/steam will come out.
6.
REMOVING LIMESCALE:
BY USING CLEANING SOLUTION:
A.
Prepare a solution of 1/3 white vinegar and 2/3 tap water and add to the water tank, then secure water tank onto the unit and remove mop head.
B.
Position and secure the mop in such a way so steam released from the mop head cannot do any harm to surrounding surfaces and objects. Plug the unit in and
wait for the green light. Operate the steam mop continuously until the lime scale removing solution has steamed through. It should take 10 – 15 minutes to
completely empty the water tank.
WARNING: DO NOT leave the steamer unattended during the lime scale removal process/while in use. DO NOT let the water tank boil dry.
C.
Repeat the above procedure as many times as necessary until the normal steam rate returns. With each repeated cycle, use a fresh solution of vinegar and water.
D.
Remove the water tank and rinse out.
E.
Run half a tank of fresh, cold water through the unit at the completion of lime scale removal.
F.
Turn the steamer off and unplug from the electrical outlet.
WARNING:
After each lime scale removal,
perform a test cleaning
on a suitable isolated area to ensure that there is no debris left in the system.
BY USING SCRAPER:
A.
Make sure that the H2O Mop is disconnected from the power supply before maintenance.
B.
Remove the mop head from the main body.
C.
Use any suitable metal pin (i.e. knitting needle) to remove scale deposits from the inside of the steam outlet. By moving the pin further inside the steam outlet
then swirling and pushing the pin up and down you will clean the inside of the boiler. Make sure that removed scale debris get out of the boiler and steam
outlet.
WARNING: BE SURE THAT THE UNIT IS DISCONNECTED FROM THE POWER OUTLET WHEN PERFORMING THIS PROCEDURE.
