Texas Instruments TM5000 Series User Manual Download

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Care and Troubleshooting

This chapter tells you how to clean your
computer safely and solve operational problems.

Contents

Cleaning the Computer ......................................7-2

Troubleshooting Tips .........................................7-3

Startup Error Messages......................................7-4

Recovering from a Configuration Loss.................7-6

7-1

Summary of Contents for TM5000 Series

Page 1: ...User s Guide TM5000 Series Notebook Computers 9805807 0001 August 1995 ...

Page 2: ... system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Texas Instruments Incorporated TravelMate and BatteryPro are trademarks of Texas Instruments Incorporated The icons in the Windows Notebook and Startup groups are copyrighted by Texas Instruments Incorporated TranXit is a trademark of Puma Technology Pho...

Page 3: ...ference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded Cables All connections to other computing devices must be ma...

Page 4: ...ccept any interference received including interference that may cause undesired operation Notice Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Remarque à l intention des utilisateurs canadiens Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada ...

Page 5: ...ur Computer Starting the Computer 2 2 Brightness 2 3 Eject Buttons 2 4 Using LED Indicators 2 6 Using the Pointing Device 2 10 Volume Control 2 11 Using Disk Drives 2 12 Memory 2 14 Using the Keyboard 2 15 Using the Internal Numeric Keypad 2 17 Using Connectors and Ports 2 19 Internal Speaker and Microphone 2 23 Chapter 3 Using Battery Power Guidelines for Battery Use 3 2 Switching to Battery Powe...

Page 6: ...8 Microphone and Headphone Kit 4 9 SIR Options 4 10 Misc Options 4 12 Chapter 5 Using Software Using Supplied Software 5 2 Getting Online Help 5 3 Guidelines for Installing Applications 5 4 Custom Windows Utilities 5 6 Using a Password 5 9 Using Sound 5 11 Chapter 6 Important Information Tips for the Traveler 6 2 What to Take When Traveling 6 4 Packing the Computer and Accessories 6 5 Using a Mous...

Page 7: ...Chapter 7 Care and Troubleshooting Cleaning the Computer 7 2 Troubleshooting Tips 7 3 Startup Error Messages 7 4 Recovering from a Configuration Loss 7 6 Appendix A Where to Get Help Index Contents vii ...

Page 8: ...ries of computers are not only suitable for travel purposes but can also be used in office environment when connected to a docking station The docking station turns your notebook into a desktop workstation by allowing you to connect an ergonomically compliant keyboard mouse and VGA monitor not supplied with the system The following figure displays a TM5000 Series computer This manual should answer...

Page 9: ...nual Use the Phoenix SmartShelf on line documentation for information on MS DOS 6 2 and Windows for Workgroups 3 11 This User s Guide and the TM5000 Series User s Reference Guide are provided online for your conenience You should also take advantage of the online help files that are available with almost all of the programs shipped with your computer We hope you enjoy your TravelMate computer With...

Page 10: ...ome such as Creating Backup Diskettes should be performed as soon as possible after the purchase of your computer Contents Creating Backup Diskettes 1 2 System Files Recovery Diskette 1 3 Features 1 4 Environment 1 6 Usage 1 7 Standby and Suspend 1 9 Safety Ring 1 10 Rear Port Covers 1 11 Using the AC Adapter 1 13 Introduction to the PCI Bus 1 15 1 1 ...

Page 11: ...ter Group The number of diskettes required to back up each area is indicated by the number of selections on each tab page Use these selections to complete the system backup Insert diskettes as necessary Select the System Maintenance and Backup option from the Startup Menu and follow instructions on the screen n Note If you don t want to use the backup process you may order operating system diskett...

Page 12: ...ry diskette with your computer This is a bootable diskette with backup software and enables you to restore minimum system files For further information refer to Quick Start instructions or the online TM5000 Series User s Reference Guide System Files Recovery Diskette 1 3 ...

Page 13: ...aphics Accelerator Yes Yes Displays 10 4 TFT 10 5 DualScan Passive Matrix 9 5 TFT Sound 16 Bit None PCMCIA Two type I or II or one type III Two type I or II or one type III PCI Bus Yes Yes MIDI Bus Yes Yes Serial Port Yes Yes Parallel Port Yes Yes SIR Yes No External Keyboard Port Yes Yes External PS 2 Mouse Port Yes Yes External PS 2 Numeric Keypad Port Yes Yes Features 1 4 ...

Page 14: ...TM5000 TM5000SE Hard Drive 524 Million Byte 500 MB or 810 Million Byte 772 MB on VL Local Bus 524 Million Byte 500 MB Internal Pointing Device Yes Yes Features 1 5 ...

Page 15: ...elative Humidity Noncondensing Operating 20 to 80 Storage 10 to 90 Shock Operating Maximum 6g pulse in X Y and Z orientations Storage Maximum 60g pulse in X Y and Z orientations Vibration Operating Sinusoidal 5 to 20 Hz limited to 0 0244 inch peak to peak maximum displacement 0 5g 20 to 400 Hz Storage Sinusoidal 5 to 20 Hz limited to 0 244 inch peak to peak maximum displacement 5 0g 20 to 400Hz En...

Page 16: ...bels on the bottom of the computer case and on the AC Adapter Avoid leaving your computer in storage for more than seven months without a charged battery if the computer is not connected to the AC Adapter The battery that maintains the configuration time and date will discharge To avoid overheating the computer never place anything on top of the computer when it is recharging or operating Before m...

Page 17: ...ould see or smell anything that indicates overheating smoke or a strange smell 1 Turn the power to the off s position 2 Disconnect the AC Adapter from the power source 3 Remove battery pack s 4 Contact your Texas Instruments dealer Usage 1 8 ...

Page 18: ... off To enter the Standby mode press Fn F4 Standby This puts your computer into a light sleep and saves battery power To come out of Standby press any key To enter the Suspend mode press the Suspend button on your computer This puts your computer into a deep sleep and saves more battery power To return from Suspend mode press any key n Note Returning from Suspend may take a few seconds longer than...

Page 19: ...plete the following steps 1 Insert a thin sharp instrument into the space on the right side of the computer just above area displaying a lock 2 Carefully push out the metal safety ring 3 Use a cable to connect the safety ring to a secure source Metal Safety Ring Release Metal Safety Ring Safety Ring 1 10 ...

Page 20: ...e protected by plastic covers To open these covers press the button When the notebook is in storage or not in use you may close the rear port covers by pressing each downward until they click into place Push Button to Open Opening the rear port covers Rear Port Covers 1 11 ...

Page 21: ...Push Doors to Close Closing rear port covers Rear Port Covers 1 12 ...

Page 22: ...ere between 100 240 volts AC and has a detachable AC power cord c Caution Use only the AC Adapter supplied with your computer Another adapter may damage your computer To connect the AC adapter complete the following steps 1 Connect the female connector of the AC cord to the inlet on the AC Adapter AC Adapter Female Connector DC Connector Male Plug AC Adapter Using the AC Adapter 1 13 ...

Page 23: ...matching jack on the left rear panel of the computer 3 Plug the male end of the AC cord into a wall receptacle using the correct voltage 4 Turn the computer on or press any key if your system is in sleep mode Using the AC Adapter 1 14 ...

Page 24: ... are some other of the features of your PCI bus Bus speeds up to 33 MHz and high transfer rates This allows for faster running applications Video runs off the internal PCI bus allowing for superior graphics performance High end processing speeds offer growth protection for your system Your system processor operates quickly and independently of the PCI Bus For further information on the PCI bus ref...

Page 25: ...2 4 Using LED Indicators 2 6 Using the Pointing Device 2 10 Volume Control 2 11 Using Disk Drives 2 12 Hard Disk Guidelines 2 12 Floppy Drive Guidelines 2 12 Memory 2 14 Using the Keyboard 2 15 Single Keys 2 15 Labeled Combination Keys 2 15 Unlabeled Combination Keys 2 16 Using the Internal Numeric Keypad 2 17 NumLk On 2 17 NumLk Blinking 2 18 NumLk Off 2 18 Using Connectors and Ports 2 19 Interna...

Page 26: ...tch Turns the computer on and off for both AC and battery operation With the power switch in the off s position the battery continues to charge however all computer functions cease Power Switch Power switch Starting the Computer 2 2 ...

Page 27: ...the brightness of the display and moving the control down decreases the brightness of the display The brighter the screen the more power is used during battery operation n Note Some TM5000 Series models may have a second slide control that is used for contrast control Brightness Control Brightness Brightness 2 3 ...

Page 28: ...e left ejects the PCMCIA card from the top using the left button or bottom using the right button of the PCMCIA slot Two for the two battery packs Moving the battery eject button to the left releases the left using the left button or right using the right button battery from its compartment Left PCMCIA Eject Button Right PCMCIA Eject Button PCMCIA eject buttons Eject Buttons 2 4 ...

Page 29: ...Left Battery Eject Button Right Battery Eject Button Battery eject Eject Buttons 2 5 ...

Page 30: ...the system This section discusses LED indicators for TM5000 Series computers in further detail Power Indicator Lights green when power is turned on to the notebook computer If the Suspend button is pressed the PWR LED turns amber to indicate Suspend mode Low Battery Red flashing indicates a low battery condition Power Low Battery Top LEDs Using LED Indicators 2 6 ...

Page 31: ... button Battery Status This is not an LED indicator however if the LEDs are dark pressing the battery status button lights them to display the current battery charge Turbo Lights when the CPU is set to high speed Hard Disk Indicator HDD Lights when the computer writes to or reads from the hard disk Battery LEDs left Battery LEDs right Turbo Hard Disk Indicator Floppy Disk Indicator Battery Status ...

Page 32: ... drive Do not use the floppy disk drive when you are experiencing low battery conditions CAP Lock Indicator CAP Lit when the caps lock function is toggled on using the CAPS LOCK key NumLk Indicator NUM Lit or blinking when the embedded numeric keypad is toggled on using the NUMLK key See Using the Numeric Keypad later in this section for further details Scroll Lock Num Lock Cap Lock Using LED Indi...

Page 33: ...SCROLL LOCK Indicator SCR Lit when the scroll lock function is toggled on using the ScrLk key Using LED Indicators 2 9 ...

Page 34: ...r cursor place your finger on The Point and push in the direction you want your cursor to go The harder you push the faster the cursor moves Once your cursor is in the proper place and you want to select use the left button to click or double click just as you would a mouse n Note You may also connect an external PS 2 or serial mouse to your computer See Using Connectors and Ports later in this ch...

Page 35: ...e Pocket Mixer refer to Chapter 5 of this manual For more detailed information refer to your TM5000 Series User s Reference Guide n Note To prevent feedback from the internal microphone and speaker select Mute from Pocket Mixer This feature is not available with TM5020SE models c Caution Avoid loud volume levels when using the headset to avoid possible hearing loss Volume Control 2 11 ...

Page 36: ...pies The floppy drive does not function at low speed with the OS 2 or Xenix operating systems Hard Disk Guidelines If you format the hard disk all data on the hard disk will be erased Do not move the computer when the HDD indicator is on Press Suspend to spin the hard drive down and put the computer into a sleep mode before moving the computer c Caution If the hard disk is damaged you can lose dat...

Page 37: ...ve is on Never force open the access shutter on a floppy Always remove a floppy from the floppy drive before turning off the computer Never transport the computer with a floppy in the floppy drive Doing so can damage the drive head If a floppy appears to be damaged try to make a copy of it and immediately discard it Keep all floppies when not in use in a disk storage box to protect them from damag...

Page 38: ...hapter 4 Options to the online TM5000 Series User s Reference Guide or to the installation instructions that come with optional memory for further information c Caution TI does not warrant the use of non TI memory TI will not be held responsible for problems or degradation of performance incurred by using any memory other than TI memory described in this document Memory 2 14 ...

Page 39: ...s the computer in a deep sleep mode This saves more power than Standby Fn F4 To wake the computer press any key Labeled Combination Keys Shift Prt Sc Sends the contents of the screen to the printer port prints only text characters unless you have run the GRAPHICS COM utility to enable printing graphics Ctrl Pause Break Terminates the current command or application Fn Esc Setup Loads the DOS based ...

Page 40: ...Ctrl Alt Esc Loads the ROM based Setup program Ctrl Alt Del Terminates all programs reloads MS DOS and executes the AUTOEXEC file also called warm start or warm boot Ctrl Alt Decreases CPU speed from high to low Ctrl Alt Increases CPU speed from low to high Ctrl Alt D decreases the speaker volume Ctrl Alt U increases the speaker volume Using the Keyboard 2 16 ...

Page 41: ...ys shown in the following figure generate AT keypad characters and functions when pressed in conjunction with NumLk and Fn The embedded numeric keypad has three modes you can enter by toggling NumLk FN ScrLk as signaled by the NumLk indicator on blinking or off NumLk On When the NumLk indicator is on pressing Fn with a key generates the characters shown in the following figure NumLk On 2 17 ...

Page 42: ...inated the embedded numeric keypad becomes a temporary numeric keypad that does not require pressing any other key This mode is particularly useful when you have to enter many numbers If you press and hold Fn in this mode the keypad keys generate their normal characters NumLk Off When the NumLk indicator is off the keyboard acts as normal NumLk Off 2 18 ...

Page 43: ...l devices such as another IRDA compliant computer without the use of a cord or cable Not available with TM5020SE models 2 PCMCIA The PCMCIA slot supports two Type I or II or one Type III PCMCIA cards Included with your notebook is the Phoenix PCMCIA PhoenixCARD Manager Plus software and associated User s Manual TI Part Number 9791792 0001 This software package provides the necessary configuration ...

Page 44: ...inter or other device that uses a standard parallel interface EPP ECP compatible 4 Serial 9 pin Connects to external devices such as a serial printer 16550 UART 5 External Monitor 15 pin Connects to an external analog VGA monitor 6 PCI Bus Processor direct I O for lightning fast throughput Using Connectors and Ports 2 20 ...

Page 45: ...ces such as a headphones or speakers Not available with TM5020SE models 9 DC In Connects the AC Adapter output connector to this jack to recharge the battery and supply ac power to the computer c Caution Use only the supplied AC Adapter with your computer Other adapters can cause serious damage to the electronic circuits Side ports Using Connectors and Ports 2 21 ...

Page 46: ...meric Keypad or a PS 2 mouse may be connected to this port If you are connecting a 101 type keyboard a 101 to PS 2 keyboard adapter must be purchased 11 MIC Connects to external microphone Not available with TM5020SE models Using Connectors and Ports 2 22 ...

Page 47: ...d generation and recording capability in the system The following figure displays the output location of the internal speakers and microphone You have the option of opening or shutting the microphone door on the outside cover To open the microphone door push the latch button to the right To close the door push the latch to the left Microphone Speaker Internal speaker and microphone 2 23 ...

Page 48: ...Internal Speakers and Microphone Microphone Latch 2 24 ...

Page 49: ...t you installed and charged the battery as directed in the Quick Start instructions Contents Guidelines for Battery Use 3 2 Switching to Battery Power 3 3 Responding to Low Battery Conditions 3 4 Checking Battery Charge 3 7 Standby and Suspend 3 8 Battery LEDs 3 9 Inserting the Battery Pack 3 11 Removing the Battery Pack 3 12 Charging the Battery 3 13 Utilities 3 14 Battery Status 3 14 BatteryPro ...

Page 50: ...battery every three months Never use the battery to power other products The battery pack has thermal fuses to prevent unsafe computer operation The computer may not operate on battery power after storage in a very warm place until the thermal fuses cool The battery and its case are built as one unit do not try to open the battery case Your computer comes with two Lithium ION battery packs or one ...

Page 51: ... packs are hot pluggable To use battery power install batteries as described in Inserting the Battery Pack later in this section Your computer will automatically switch to AC power whenever an AC adapter is plugged into the notebook At this time your batteries will automatically be recharged Hint To maintain a full charge on your battery always reconnect the computer to the AC Adapter as soon as p...

Page 52: ... starts to shut down to a deep sleep state The time remaining depends on the battery the computer and the activity it is performing Experience will teach you the amount of time to expect with the applications you use The following actions can maximize the time before the battery is depleted and minimize the effect of losing power Turn the screen brightness control to the lowest possible setting Pr...

Page 53: ...d to put the computer into sleep mode whenever you are not actively using the computer Turn off the computer if it does not need to be active When the computer first shuts down it goes into a deep sleep mode for about five minutes During this time you can replace fully charged batteries one at a time and then resume from the deep sleep mode or connect AC power 3 5 ...

Page 54: ...the charge in the battery is reduced peak power loads such as disk accesses can cause the Low Battery indicator to indicate low battery power for short periods of time In Windows double clicking on the Battery Status icon in the TravelMate Notebook Center Group displays an estimate of the percentage of charge remaining in the battery 3 6 ...

Page 55: ...y charged To check the charge of any Lithium ION battery press the battery status button on the front of the battery pack The LEDs indicate the current charge For more information refer to Battery LEDs and Charging the Battery later in this document Checking Battery Charge 3 7 ...

Page 56: ...tailed information on these functions c Caution Using the Suspend Standby modes for too long can discharge the battery to the point that it can no longer power both the LCD and the hard disk If this occurs your computer will not come out of Standby mode and you must recharge your battery plug in the AC power adapter or replace one of the batteries with a charged battery Standby and Suspend 3 8 ...

Page 57: ...LEDs on the front of each battery pack During charge these LEDs indicate the following battery states The percentage of power in each battery If all four LEDs light the battery is at least 76 charged If the battery is removed the LEDs remain lit for several seconds before turning off to save the battery charge After reaching 100 charge the battery LEDs will then turn off n Note If you want to chec...

Page 58: ... off and a red LED comes on n Note If the notebook is left on with no AC adapter plugged in the batteries may deplete to the point where the LEDs will not turn on when the Battery Status button is pressed or when the AC adapter is plugged in To restore the batteries plug in the AC adapter and press each Battery Status button until the red LED comes on Recharge the batteries normally How Many LEDs ...

Page 59: ...eries computers turn the battery so that the rounded corners along the length of the battery match the rounded corners of the battery slots The LEDs must be facing outward Insert the battery until it clicks and locks into place Inserting the battery Inserting the Battery Pack 3 11 ...

Page 60: ...he following steps 1 Slide the left eject button on the top of the notebook to the left to release the left battery Slide the right eject button to the left to release the right battery 2 Slide the battery out Releasing the battery Removing the Battery Pack 3 12 ...

Page 61: ... Connect the AC Adapter 3 Leave the AC Adapter connected for at least 90 minutes after the battery LEDs turn off n Note The batteries will charge much faster by several hours if charging with the notebook powered off 4 To maintain a full charge leave the computer connected to the AC Adapter except when transporting the computer A fully depleted battery charges in about six hours with the power swi...

Page 62: ...y Level window or Battery Level icon The elapsed time in seconds before the Battery Level dialog box reappears automatically on your screen Minimizing the application BatteryPro APM Help This utility provides information on Texas Instruments BatteryPro Power Management software and Microsoft Advanced Power Management APM software Double click on this icon in the TravelMate Notebook Center group to...

Page 63: ...urn off the LCD when not in use and to ensure that the hard disk is not powered for longer periods than necessary You can choose between two CPU speeds high and low The computer uses less power at lower CPU speeds When using an application that is not CPU intensive for example many word processing programs press Ctrl Alt to reduce the CPU speed To increase the speed again press Ctrl Alt This speed...

Page 64: ...nergy consumption Third party options such as RAM and mouse devices can drain the battery more quickly Run the computer with the AC Adapter connected when using external devices such as an external keyboard Increase the BatteryPro power savings to level 7 using the SETPOWER utility or the Power Level utility in Windows TISetup Caring for Your Battery 3 16 ...

Page 65: ...cific option or to the online TM5000 Series User s Reference Guide This section includes information on the following options AC Adapter PCMCIA PS 2 Numeric Keypad External Monitor Memory Microphone Headphone Kit SIR Options Miscellaneous Options Contents AC Adapter 4 2 PCMCIA 4 3 Numeric Keypad 4 6 Using External Monitors 4 7 Memory 4 8 Microphone and Headphone Kit 4 9 SIR Options 4 10 Misc Optio...

Page 66: ... AC power cord c Caution Use only the AC adapter recommended in this document TI Part No 9786094 0001 Another adapter may damage your computer To install your AC adapter refer to Chapter 1 of this guide to instructions in the online TM5000 Series User s Reference Guide or the Installation Instructions that came with your AC adapter TI Part No 9786281 0001 DC connector Plug Female connector AC adap...

Page 67: ...nd receive fax voice modem with XJACK network connection The TM5000 Series computer supports two type I or type II or one Type III PCMCIA option card To insert new PCMCIA cards you must first open the door to the PCMCIA slot s and then insert the card PCMCIA Door PCMCIA 4 3 ...

Page 68: ...et 10Base2 Thin Coax Card To install your PCMCIA option card s refer to instructions in the online TM5000 Series User s Reference Guide the Installation Instructions TI Part No 9798097 0001 that came with your PCMCIA card and the Phoenix PCMCIA User s Guide supplied with your notebook For an updated list of available PCMCIA cards call 1 800 TI TEXAS Inserting the PCMCIA card PCMCIA 4 4 ...

Page 69: ...eject your PCMCIA option card s slide the left for the top PCMCIA slot or right for the bottom PCMCIA slot PCMCIA buttons to the left Left PCMCIA Button Right PCMCIA Button PCMCIA eject buttons PCMCIA 4 5 ...

Page 70: ... cable connector into the computer s PS 2 Mouse Keyboard connector located on the left side of the computer see Connector s and Ports in Chapter 2 For further information on the PS 2 Numeric Keypad refer to instructions in the online TM5000 Series User s Reference Guide or the Installation Instructions that came with your keypad TI Part No 2581382 0001 PS 2 Numeric Keypad Numeric Keypad 4 6 ...

Page 71: ...ode Windows utility located in the TravelMate Notebook Center Group These utilities are described in the online TM5000 Series User s Reference Guide While SimulScan is in effect the LCD screen may display characters less brightly than when the computer is displaying only on the LCD screen Hint For models other than TM5020SE When the computer is connected to an external monitor you can use the comp...

Page 72: ...003 allows further memory expansion by attaching an additional memory card onto an existing 8 MB or 16 MB memory expansion board described above For further information on memory refer to the online TM5000 Series User s Reference Guide or the Installation Instructions TI Part No 9786283 0001 that came with your optional memory c Caution TI does not warrant the use of non TI memory TI will not be h...

Page 73: ...lling 1 800 TI TEXAS and asking for TI Part Number 9793399 To plug in your microphone insert the plug into the Mic port on your notebook Insert the headphone into the Audio Out port on your notebook n Note This feature is not available on TM5020SE models c Caution High volume levels may cause hearing damage Headphone Connection Microphone Connection External microphone and headphone connections 4 ...

Page 74: ...ting connection n Note This feature is not available on TM5020SE models To use the SIR port align the SIR ports of the two devices making sure that the distance separating them is between six inches and one meter After the devices are aligned you must use the TranXit software located in the Windows TravelMate Notebook Center Group to complete the SIR communication process For further information r...

Page 75: ...Guide or the online TM5000 Series User s Reference Guide that came with your computer SIR Options 4 11 ...

Page 76: ...rt No 2567028 0001 carries only the notebook computer Deluxe Carrying Case TI Part No 2568069 0001 carries the notebook computer and several smaller accessories such as the AC adapter floppy disks etc Executive Brief Case TI Part No 9793372 0001 a larger carrying case that carries the notebook external docking system and various smaller accessories PS 2 Mouse TM5000 Series series computers come wi...

Page 77: ... can connect almost any parallel printer to the parallel port or a serial printer to the serial port Texas Instruments makes a variety of laser and ink jet printers you can use with your computer Misc Options 4 13 ...

Page 78: ...ing Supplied Software 5 2 Getting Online Help 5 3 Windows help 5 3 MS DOS Help 5 3 TravelMate Utilities Help 5 3 Guidelines for Installing Applications 5 4 Adjusting the Software for the Computer 5 4 Configuring the Computer for the Software 5 5 Custom Windows Utilities 5 6 Using a Password 5 9 Using Sound 5 11 DOS Utilities 5 11 Windows Utilities 5 13 5 1 ...

Page 79: ...CIA card and socket services VGA external monitor utilities Sound utility Not available on TM5020SE models Games Demonstrations The operation of this software is described fully in the following online documents using Phoenix SmartShelf MS DOS User s Guide and Reference Microsoft Windows for Workgroups User s Guide Further printed instructions are given in the online TM5000 Series User s Reference...

Page 80: ...etails on a specific MS DOS command at the MS DOS C prompt type HELP plus a command name For example HELP COPY displays a half screen of information about the COPYcommand TravelMate Utilities Help For help with the functions of DOS based BatteryPro and other utility software type NBHELP at the MS DOS C prompt and press Enter You may also choose TI Utilities from the TravelMate Notebook Center grou...

Page 81: ...hest resolution configuration that both the program and the computer can support If you are using the computer with a high resolution external monitor you can select a higher resolution than 640 x 480 depending on the model of your computer but this configuration does not work on the internal LCD Keyboard The computer keyboard emulates all functions of an IBM AT 101 enhanced keyboard When installi...

Page 82: ...emory manager or that operate within the Windows environment RAM Your computer has 8 MB of memory This is sufficient to run most software For improved operation you may want to install additional RAM refer to Chapter 4 for information on ugrading your memory Internal Cache Some applications may require the internal cache to be disabled in the system Setup menu AUTOEXEC BAT and CONFIG SYS Files If ...

Page 83: ... up applications to appear as icons on the Windows display also allows you to run the programs by dragging a filename from the File Manager and dropping it on the icon LFM TravelMate Notebook Center Group Laptop File Manager a DOS level utility to manage files and directories Battery Status TravelMate Notebook Center Group Displays the approximate charge remaining in the battery and lets you confi...

Page 84: ...nostics TravelMate Notebook Center Group Runs system diagnostics PCMWin TravelMate Notebook Center Group This is the information and configuration utility for PCMPlus SmartShelf Documents Group Provides online DOS and Windows for Workgroups information TM5000 Series User s Guide Documents Group Provides online information for the TM5000 Series notebook TM5000 Series User s Reference Guide Document...

Page 85: ...Customizes the configuration of your TM5000 Series notebook TI Utilities Help TravelMate Notebook Center Group Provides additional information on utilities available with your TM5000 Series notebook Sysedit TravelMate Notebook Center Group Allows you to edit system files n Note Utilities that were added after the hardcopy of this book went to print have been added to the online TM5000 Series User ...

Page 86: ... box appears and prompts you to type in a new password 4 Enter a new password of up to seven characters and press Enter You are asked to verify the password by retyping it 5 Retype the password and press Enter The password is set to Enabled and you will be prompted for the password every time you reboot the system You have three tries to enter the correct password on powerup before the system halt...

Page 87: ... system password you will not be able to use your computer To regain access you must send your computer to the Texas Instruments manufacturing facility in Temple Texas this service is not covered by warranty Using a Password 5 10 ...

Page 88: ...rence Guide or online help n Note Not available on TM5020SE models Several Sound utilities come packaged with your notebook software These utilities include DOS Utilities DOS Mixer Playfile Recfile Windows Utilities Pocket Recorder Object Linking and Embedding OLE Pocket Mixer Pocket CD This section describes these utilities in further detail DOS Utilities This section contains information on DOS ...

Page 89: ...to the Jazz directory C JAZZ and type JAZZMIX or JAZZTSR so that you can automatically call up DOS MIXER by pressing the left and right shift keys simultaneously 2 Press Enter Playfile Playfile is a DOS based utility used to play back VOC and WAV sound files To use Playfile type PLAYFILE at the DOS prompt in the JAZZ directory Recfile Recfile is a DOS based utility used to record VOC and WAV sound...

Page 90: ...pression and decompression feature you can record and play back sound files at higher audio frequencies using a fraction of the memory space To start Pocket Recorder double click on the Pocket Recorder icon in the JAZZ group n Note When recording using the internal microphone select Mute within Pocket Mixer prior to recording to eliminate feedback from the internal speaker Using OLE with Pocket Re...

Page 91: ...xer is a Windows based application that allows you to control master volume control volume levels and balance of individual input sources select a record source edit waveform files playback from other sources record new tracks A common use of the Pocket Mixer is in recording voice annotation and placing them within other documents You cannot use the Pocket Mixer to record a voice annotation over C...

Page 92: ...r system Pocket CD has controls similar to those used by the CD audio player you may have in your home entertainment center Pocket CD can play back music CDs as either an icon or as a maximized window If you minimize or close Pocket CD the CD ROM reader continues playing until you eject the disk Pocket CD lets you select the order of songs you want to play with the default of sequential play Using...

Page 93: ...aveling with your computer using external devices and adjusting the Point Contents Tips for the Traveler 6 2 What to Take When Traveling 6 4 Packing the Computer and Accessories 6 5 Using a Mouse 6 6 Using an External Keyboard 6 7 Adjusting Pointer Speed 6 8 6 1 ...

Page 94: ...ter through a security X ray machine or a metal detector have the computer inspected by hand Be sure the computer is loaded with a charged battery in case airport security requires you to turn on the computer If you are traveling internationally carry a proof of purchase with you in case you need to show it to customs officials Avoid placing the computer where it can be stepped on or knocked aroun...

Page 95: ...er to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperatures Always carry the computer in a protective case c Cautions When packing the computer do not pack items next to its top cover Too much pressure against the top cover can damage the LCD Do not travel with a floppy in the floppy drive This can d...

Page 96: ...g Fully charged spare Battery Pack Optional battery charger and accompanying AC adapters and power cords System Files Recovery diskette Backup diskettes see Chapter 1 Additional printer driver files if you plan to use another printer Quick Reference Cards for the programs you will be using You can order MS DOS Windows and other essential programs by filling out the fulfillment card provided by Pho...

Page 97: ... Close and latch the display 3 Tie up cables using twist ties or rubber bands 4 Enclose peripherals in plastic bags 5 Place computer peripherals documentation and floppies in a carrying case If you do not have a carrying case put the computer in a briefcase you plan to carry and the other supplies in luggage you plan to check 6 5 ...

Page 98: ...ter while power is on press Ctrl Alt Del warm start or cycle power so the computer can detect the presence of the mouse 2 Attach the six pin Mini Din connector to the PS 2 connector on the left side of the computer or connect the serial mouse to the 9 pin serial port on the back of the notebook If desired you may also use a serial infrared mouse 3 Reconnect the AC Adapter and turn on the computer ...

Page 99: ...e the following steps 1 Turn off the computer n Note If you connect the PS 2 keyboard to the computer while power is on press Ctrl Alt Del warm start or cycle power so the computer can detect the presence of the keyboard 2 Attach the six pin Mini Din connector to the Keyboard Mouse connector on the left side of the TM5000 3 Reconnect the AC Adapter and turn on the computer Using an External Keyboa...

Page 100: ...ch is the time the pointer image reacts to your manual commands Within Windows select IntelliPoint Controls from the IntelliPoint group Adjust the settings to customize the pointer speed For non Windows applications use the MS DOS MOUSE program to set the speed Adjusting Pointer Speed 6 8 ...

Page 101: ...ting This chapter tells you how to clean your computer safely and solve operational problems Contents Cleaning the Computer 7 2 Troubleshooting Tips 7 3 Startup Error Messages 7 4 Recovering from a Configuration Loss 7 6 7 1 ...

Page 102: ...uid or any liquid directly onto the case or screen Keep the case of the computer free of dust Apply a small amount of mild liquid cleaner to a dry lint free cloth and wipe the case with the cloth The surface of the screen is covered with a protective plastic film that may become smeared and accumulate dust during use Avoid touching the screen with your fingers Clean the screen regularly by applyin...

Page 103: ...r cycle power or use VGA LCD command Special functions Setup Alt Ctrl Esc Alt Ctrl etc do not work Application is overriding computer BIOS interrupts notify your application provider Computer model does not support special function for example some models do not support Alt Ctrl Computer indicates an error at start up Turn the computer off wait several seconds then turn the computer on again If er...

Page 104: ...sc to ensure hard disk type is correct in Setup should be the default for the internal hard disk Invalid Configuration Information Defaults in Setup may have changed Enter Setup and press Esc F5 to reset defaults Then press Esc F4 to save and reboot Battery that maintains configuration has failed follow procedure in this chapter to restore configuration Keyboard clock data line failure Ensure exte...

Page 105: ...rectory the hard disk may need to be reformatted c Caution Reformatting erases all of the data on the hard disk Reformat your hard disk only as a last resort Non System disk or disk error Replace and press any key when ready Eject floppy from floppy drive and press a key to load MS DOS from the hard disk Insert a floppy containing MS DOS in the floppy drive and press a key Press Ctrl Alt Esc to en...

Page 106: ...guration Information Press Enter to run SET_UP Press the F1 key to continue 2 Press Enter The first Setup screen appears 3 Press Esc then F5 to set the configuration to its default values 4 Check the date and time and change them if they are wrong 5 Press Esc then F4 to save your settings and restart the computer The computer can now operate but you may need to make a few more changes to return th...

Page 107: ... fully charged Battery Pack or leave the AC Adapter connected to the computer for at least 48 hours to fully charge the battery that sustains the configuration memory Use the SETCMOS utility to save time when restoring the configuration When your computer is configured the way you want save the configuration in a file If you should need to restore the system you can do so easily with a single comm...

Page 108: ...ons or difficulties Your dealer is familiar with your system requirements and should be able to provide you with the needed information or service 2 Call the appropriate TI number Customer Satisfaction Line 1 800 TI TEXAS FAX 817 774 6660 TDD 817 774 6582 Call the TI Customer Satisfaction Line CSL with service warranty service contracts or product support questions Hours of operation are 7 00 am t...

Page 109: ...press hours of operation are 8 00 am to 6 00 pm Central Standard Time Monday through Friday For information about other TI products call the Customer Response Line In the U S and Canada 1 800 336 5236 For all other locations 1 214 995 6611 If you have a question about any other TI product the Customer Response Center can put you in touch with the right person Where To Get Help A 2 ...

Page 110: ...EN Tel 051 3049292 Fax 052 3049360 Brasil Texas Instrumentos Electronicos Do Brasil Ltda Av Eng Luiz Carlos Berrini 1461 11And 04571 Sao Paulo Tel 55 11 535 5133 Fax 55 11 533 0544 Canada Texas Instruments Incorporated 41 Shelley Road Richmond Hill Ontario L4C 564 Tel 416 884 9181 Fax 416 770 2285 Danmark Texas Instruments A S Borupvang 2D DK 2750 Ballerup Tel 44 68 74 00 Fax 44 68 64 00 Deutschla...

Page 111: ...Brussel Tel 02 242 30 80 Telex 61161 TEXBEL Amsterdamseweg 204 1182 HL Amstelveen Tel 051 3049292 Fax 052 3049360 Hong Kong Texas Instruments Hong Kong Ltd 15 F Tower 2 The Gateway 25 27 Canton Road Kowloon Hong Kong Tel 852 9567288 Fax 852 9561078 Italia Texas Instruments Italia S p A Centro Direzionale Colleoni System Division Palazzo Perseo Via Paracelso 12 PPP Division 20041 Agrate Brianza Mi ...

Page 112: ...on Palazzo Perseo Via Paracelso 12 PPP Division 20041 Agrate Brianza Mi Tel 039 6322332 Fax 039 652206 Norge Texas InstrumentsNorge A S PB 106 Refstad Sinsenveien 53 0513 Oslo 5 Tel 02 155090 Österreich Texas Instruments G m b H Laxenburgerstraße 52 A 1100 Wien Tel 01 604 19 31 Fax 01 604 19 31 85 Schweiz Suisse Texas Instruments Switzerland AG Bernstraße 388 CH 8953 Dietikon Tel 01 745 58 32 Fax ...

Page 113: ...Tel 08 752 58 00 Fax 08 751 97 15 Taiwan Texas Instruments Supply Company Taiwan Branch 903 9F Bank Tower 205 Tung Hua N Road Taipei Taiwan R O C Tel 02 713 9311 United Kingdom Texas Instruments Ltd Manton Lane Bedford England MK41 7PA Tel 0234 270111 Fax 0234 223572 United States of America Texas Instruments Incorporated MS 3236 5701 Airport Road Temple Texas 76503 U S A Tel 817 771 5856 Worldwid...

Page 114: ...IG SYS 5 5 Configuration Loss 7 6 D Disk Drives 2 12 7 4 Diskette s backup 1 2 drive 2 12 led 2 8 system files recovery 1 3 DiskMaker 1 2 5 7 Display 1 4 5 4 DOS Mixer 5 12 Drop N Go 5 6 E Eject Buttons pcmcia 2 4 battery 2 4 2 5 F Floppy Disk see Diskette s G Games 5 2 Graphics Accelerator 1 4 H Hard Disk 1 5 2 12 2 7 Headphone 4 9 Help 5 2 BatteryPro APM 3 14 5 6 MS DOS 5 3 TravelMate utilities ...

Page 115: ...4 8 RAM 5 5 video 1 4 Microphone external 4 9 internal 2 23 MIDI 1 4 Monitors 4 7 Mouse 5 4 IntelliPoint 5 7 port 1 4 PS 2 4 12 6 6 MS DOS 5 3 5 11 N Numeric Keypad external 1 4 4 6 internal 2 17 Num Lock 2 8 blinking 2 18 off 2 18 on 2 17 O OLE 5 14 P Parallel Port 1 4 2 20 Password 5 9 Pause 2 15 PC Doctor 5 7 PCI 1 4 1 15 2 20 PCMCIA 1 4 2 20 4 3 card and socket services 5 2 ejecting 4 5 insert...

Page 116: ... 2 2 Printer 4 13 R Recfile 5 12 S Safety Ring 1 10 Scroll Lock 2 9 Serial Port 1 4 2 20 Setup DOS based 2 15 ROM based 2 16 Shutdown 5 6 SIR 1 4 2 19 2 20 4 10 Software adjusting 5 4 SmartShelf 5 7 Sound 1 4 16 bit 1 4 DOS utilities 5 11 in 2 21 out 2 21 using 5 11 utilities 5 2 volume 2 11 Speaker internal 2 23 Speed CPU 2 16 3 4 3 15 5 5 pointer 6 8 Standby 1 9 2 15 3 8 Suspend 1 9 2 15 3 5 3 8...

Page 117: ... error messages 7 4 traveling with 6 2 troubleshooting 7 3 usage 1 7 System Files Recovery Diskette 1 3 T TranXit 4 11 5 8 V VGA 2 20 5 2 Video 1 4 Volume 2 11 2 16 W WinDith 5 7 Windows help 5 2 5 3 sound utilities 5 13 Windows for Workgroups5 2 WinMode 5 7 Index 4 Index ...

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Texas Instruments TM5000 Series, User Manual

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Summary of Contents for TM5000 Series

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