Texas Instruments DS90UB95 Q1EVM Series, User Manual, Page: 37 / 64

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Troubleshooting ALP Software
37 SNLU223A – August 2017 – Revised May 2019
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DS90UB95x-Q1EVM Deserializer User's Guide
Figure 32. ALP in Demo Mode
Disable the demo mode by selecting the “Preferences” pull down menu and un-checking “Enable Demo
Mode”.
Figure 33. ALP Preferences Menu
After demo mode is disabled, the ALP software will poll the ALP hardware. The ALP software will update
and have only “DS90UB95x” under the “Devices” pull down menu.
13.2 USB2ANY Firmware Issues
If upon plugging in the board to the PC, the user is presented with a message stating USB2ANY firmware
is out of date or is 0.0.0.0, similar to
Figure 34 , try unplugging the USB cable and plugging it in again
(holding S1 while plugging in the USB cable puts the USB2ANY into firmware update mode). If that does
not solve the problem you will have to re-flash the on-board USB2ANY firmware. To re-flash the
USB2ANY, download USB2ANY Explorer
USB2ANY Explorer Installer v2.7.0.0 and install the application.
Launch the USB2ANY Firmware Loader available at "C:\Program Files (x86)\TI USB2ANY
SDK\bin\USB2ANY Firmware Loader.exe" and follow the instructions to flash the latest version of
USB2ANY firmware. The firmware loading screen is shown in
Figure 35 .