6-8
|
Cyber Hardened IBUC
2
,
IBUC
2e
,
IBUC
2
G
,
IBUC
R
,
IBUC
G
Operations Manual: Troubleshooting
Engineered to Endure
1. Establish a connection with the IBUC by using any of the M&C interfaces.
2. View the Alarm Status Tab (shown on
) to determine the current alarm.
3. View the Sensor Tab (shown on
) to determine which sensor reading
caused the alarm.
4. Compare your readings to the thresholds.
5. Adjust the threshold level(s) to bring the reading(s) within specifications and thus
clear the fault
When the fault is cleared, the LED should be flashing green.
Repair Policy
The Terrasat Cyber Hardened IBUC
2
, IBUC
2e
, IBUC
2
G
, IBUC
R
, IBUC
G
and
PSUI are not field repairable.
In the event that a failure has been detected, it might be necessary to return the
defective unit to the factory or a factory-authorized service center. The following
section contains instructions for returning a defective unit to the factory for repair.
Returned Material Authorization (RMA)
If any equipment is determined to be defective:
• Have the following information available:
•
Unit serial number
•
Unit part number and description
•
Complete description of the failure
•
Designated contact name and phone number
•
Billing information
•
Shipping information
• Contact Terrasat Customer Service to request an RMA number.
•
Telephone: +1 408.782.5911
•
E-mail: [email protected]
• Properly package the defective equipment in its original container (if available and
undamaged), and mark the RMA number on the outside of the shipping container.
Note:
Do not return any equipment without an RMA number.
Summary of Contents for IBUC 2
Page 6: ...iv Engineered to Endure Appendix F Glossary Glossary of Terms F 1 ...
Page 8: ...vi Engineered to Endure ...
Page 12: ...4 Engineered to Endure ...
Page 46: ...System Components 2 26 Engineered to Endure Figure 2 10 DC Power IBUC System Configuration ...
Page 57: ...General Requirements 3 9 Engineered to Endure Figure 3 2 IBUC 2 Field Installation ...
Page 196: ...I n d e x 4 ...